Atlantic Palace Hotel - Florence

Average rating:  9.9

Guest type: Family with older children

stayed in May 2008

We were upgraded to a gorgeous suite, and everything else about our stay was wonderful.

Guest name: MG, USA

Average rating:  7.0

Guest type: Mature couple

stayed in Apr 2004

A fine hotel, clean, nice and close to major attractions.

Guest name: SJ, Iceland

Average rating:  6.3

Guest type: Family with older children

stayed in Feb 2008

EXCELENT LIBANESE RESTAURANT"VALLE DEI CEDRI",GOOD FOOD,GOOD SERVICE AND NICE SHOW-

Guest name: IB, Italy

Average rating:  8.9

Guest type: Single traveller

stayed in Nov 2006

exellent hotel, very kind employees, beautiful room. I was there for the BTC fair and I stayed only one night, but when I go back to Florence I will probably stay at Atlantic Palace.

Guest name: Chiara Zanetti, Italy

Average rating:  6.7

Guest type: 

stayed in Nov 2006

Photo's and written description were not the same as the room provided. I had stayed at a 4* in Venice the previous 3 nights with the same hotel chain and was disappointed in the comforts provided in this hotel in comparison. The staff were excellent and friendly.

Guest name: Amy Coelho, Italy

Average rating:  6.0

Guest type: Family with young children

stayed in Sep 2006

eleganti le parti comuni, discreta la camera ma non adeguata ad un 4 stelle e veramente penoso il bagno

Guest name: Gianpiero Mosca, Italy

Average rating:  8.5

Guest type: Family with older children

stayed in Aug 2006

The only bad thing about this hotel was the sewer smell at night. Otherwise, a perfectly nice hotel.

Guest name: DP, USA

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Apr 2006

The double superior room I got was spacious beautiful decorated with an excellent bed. Avoid the rooms over the via Nazionale which is very busy at any time of the day. Housekeeping is excellent too. This being said I recommend not to rely on the staff to get some service. In particular the room service is a real joke : Forget about the nice idea of having your breakfast in the room if you don't want to miss the breakfast serving period. Despite this , I believe it is excellent value for money for Florence.

Guest name: NM, France

Average rating:  8.9

Guest type: Group of friends

stayed in Feb 2006

I love Firenze and like to visit it regularly. The ATLANTIC PALACE is the only hotel I went twice and I have tried a lot of hotels in Firenze. The ATLANTIC PLACE is "the hotel" in Firenze for me and I can recommend it to everyone.

Guest name: Marcus Drlicek, Austria

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Oct 2005

This place was as wonderful in person as it looked on website. Great location, short walk from main train station and right in the center of everything.Great places to eat all on same block, great shopping and sites. Only two small problems, shower never seem to get hot water so we had to take cold showers, and our room was in the front so the traffic and people drinking noise seem to go on all night (Friday Night). Request a room off street and everything will be wonderful. It was a great place to stay for our 20th anniv. and we would stay there again every visit to Florence. Oh they also will hold your luggage for you if you are catching a much later train pass check out.

Guest name: Karen Williams, USA

Average rating:  6.4

Guest type: Heterosexual Couple

stayed in Oct 2005

4 stars, but sometimes 2 of the stars don't work very well!

Guest name: PM, China

Average rating:  6.4

Guest type: Family Group

stayed in Oct 2005

The staff at the hotel was quite professional and nice. The hotel room was ok, but the lighting wasn't very good. I liked the tub/shower combo, and lots of toiletries were provided.

Guest name: LC, USA

Average rating:  9.2

Guest type: Heterosexual Couple

stayed in Oct 2004

Very nice and helpful staff. Great location, we walked everywhere with no trouble and never felt unsafe. Beautifully decorated room with nice bathroom.

Guest name: JP, USA

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Jun 2004

Non adeguata la qualità della prima colazione! Manca una piccola teiera ,i croissant sono mediocri

Guest name: Marco Montalbetti, Italy

Average rating:  9.8

Guest type: Family Group

stayed in Mar 2004

We stayed here 4 years ago by mistake(our hotel was overbooked and they moved us here) and we were pleased to come back here with our family. It is in easy walking distance to the train station and quite close to the market area as well as the attractions in Florence. The rooms were spacious and attractive; the one interior room was especially quiet and our children were not bothered by noise on the street side. Our plans changed quickly as we visited relatives in the area and the management was able to accomodate us later in the week at the same rate when we called in. They were friendly, courteous and spoke excellent English. We would be happy to stay here again on another trip.

Guest name: WB, USA

Average rating:  8.5

Guest type: Single leisure traveller

stayed in Feb 2004

Front desk clerks were extremely accommodating. When I checked in, I was given a very large double room, almost a suite with a separate sitting area, instead of a small single room, as I was staying for 5 nights. Beautiful room. The area is not so great, on a very busy noisy street by the station, but windows have shutters on the outside and also on the inside, so most can be shut out. A good place to stay if you want a nice room around the corner from the station. My only complaint - I always like to stay in Italy because the breakfast coffee is so good. Coffee at this hotel is BAD, and often just warm, not hot. Otherwise there is a large buffet and everything else is quite good.

Guest name: AB, USA

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Nov 2003

Highly regard this hotel.Rooms were spacious and very clean and comfortable . Staff very helpful and friendly . Location while near the trains was also fairly central to the sites of Florence . Very good hotel.

Guest name: Ray Jones, Ireland

Average rating:  9.8

Guest type: Not Specified

stayed in Sep 2003

The staff couldn't have been more friendly and helpful - The rooms were spacious, immaculate and beautifully decorated. We were welcomed with champagne on arrival! (it was our honeymoon) We extended our stay at the hotel Florence and the reception staff took care of cancelling our hotel in Milan. I'd recommend this hotel to anyone !!

Guest name: Melissa Davidson, United Kingdom

Average rating:  8.4

Guest type: Heterosexual Couple

stayed in Sep 2003

This is a very well placed hotel for sightseeing around Florence with friendly and helpful staff. The price is good value, but you will need to factor in an additional daily rate for parking. I would certainly stay here again.

Guest name: PR, United Kingdom

Average rating:  4.0

Guest type: Not Specified

stayed in Jun 2003

Musty room with very poor air conditioning system

Guest name: Liam Brown, Ireland

Average rating:  3.4

Guest type: Not Specified

stayed in May 2003

I was very disappointed in the service. Employees did not talk or offer any assistance. Maybe they did not speak english? The room was was represenitive of a 2or3 star Hotel.It was nothing like the photo. We payed way to much for the room. I thought we were paying for location but the location was terrible. Borderline neighborhood. The one good thing was breakfast and bottle of wine in the room was a nice touch.I would not recommend this one.

Guest name: SH, USA

Average rating:  7.5

Guest type: Single leisure traveller

stayed in Apr 2003

Local traffic noisy at 5.30 in mornings (car horns).

Guest name: CY, Italy

Average rating:  7.5

Guest type: Not Specified

stayed in Feb 2003

Nice hotel in very busy location. Good value off season

Guest name: LB, USA

Average rating:  9.5

Guest type: Single leisure traveller

stayed in Feb 2003

it was a nice hotel, good view from my room. big room. and very close to the main train station.

Guest name: Donny Leal, USA

Average rating:  9.6

Guest type: Single corporate traveller

stayed in Dec 2002

The staff was especially courteous, welcoming and capable. The desk manager was quick to provide for special needs and contingencies. He was pleased to offer a change in my accomodations when my originally assigned room did not have a safe for my documents. The new room (#369) was on the upper floor, a split-level room with an ancient stone stairway to the bedroom which had a spectacular view of the nearby Duomo. It was quite a treat! Furthermore, the housekeeping staff were efficient and professional and often greeted me with a smile and "Buon giorno." All of the staff I encountered were uniformely helpful and pleasant. As a native English speaker, they were attentive to my needs and made an extra effort to speak my language and help with any translations I needed. They were proud of their workplace and environs and were eager for me to see the high points of Florence by giving sound and detailed tips on where to visit, dine and shop. They made my visit quite pleasant and I would return there the next time I visit. I was very satisfied with the whole experience. Grazie mille!

Guest name: RO, USA

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Dec 2002

Unfortunately, my experience with this hotel was not one of the best. Although the hotel is not bad and it is has a good ubication, the personnel are pretty rude and not too helpful. The surroundung area is not too pretty, but is in a good location to get around.

Guest name: HM, Mexico

Average rating:  7.2

Guest type: Single leisure traveller

stayed in Nov 2002

It is difficult to make a recommendation if you have no other hotels to compare, but I certainly want to recommend this hotel. The reception staff is very friendly and helpful. The Superior room however is only slightly bigger than the normal double so no use to ask for this. bathroom is rather small.

Guest name: Hans Risseeuw, Panama

Average rating:  8.5

Guest type: Family Group

stayed in Jan 2002

Good.

Guest name: Cosmo Carabellese, USA

Average rating:  8.8

Guest type: Group of friends

stayed in Sep 2002

Because a bathroom was separated from a bedroom in stairs, I had a hard time though a luggage was heavy, and it was not put up and cleared it up. I have you make a reservation for a museum beforehand, and I have an email from the front to visit, and thank you very much for doing it very kindly. All the restaurants which had you refer you are extremely delicious and thank this.

Guest name: Tanaka Misa, Japan