Astoria, A Boscolo First Class Hotel Hotel Florence

Average guest rating:

7.9

Cleanliness of rooms
Quietness of rooms
Spaciousness of rooms
Quality of service provided
Hotel surroundings

8.2
7.6
7.9
8.3
8.9

Maria has stayed here and says:

‹‹ Everything was perfect!!! We must thank Roberta, a very kind enployee. The decoration of the hotel and of the inside of the room was increadible.››

04 Oct 2006 read hotel reviews

HOTEL OVERVIEW

Hotel Astoria, A Boscolo First Class Hotel Florence - Venere.com

hotel lobby

Cradled in the very heart of Florence, a moment away from the Cathedral, the venerable and noble Palazzo Gaddi plays generous host to the hotel Astoria, A Boscolo First Class Hotel.

A rare pearl of the Florentine baroque era, the palace offers its guests the splendour of huge vaulted lounges with original frescoes, authentic Tuscan terracotta floors and precious furniture.

In every corner, in every detail, one can breathe the air of the glorious past of Florence and savour a taste of true Italian hospitality.

Delightful surprises await you at the hotel, where accommodations will suit the visitor who comes to Florence looking for a place to stay that reflects the city's artistic and culinary heritage in a magnificent historical setting.

The luxury hotel offers great comfort and excellent service. The restaurant opens out onto the garden, making it an especially pleasant place to have a typical Tuscan or international meal, and on the rooftop terrace you can enjoy a fantastic view on the city: from the church of San Lorenzo to Palazzo Vecchio.

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LOCATION

City Area:San Lorenzo

Position of the zone in the city

General map

Framed by soft hills, elegant and bright, Florence is a city unique in the world for the refinement of its urban design and for the magnificence of its monuments.

Florence bears witness to the harmonic grace of the most important Masters of the Renaissance: neighbourhoods, market squares and artisan workshops, all live together with its artistic patrimony, thus depicting the portrait of a sparkling and lively city.

Located in the city centre, a few steps from the Duomo, the Santa Maria Novella railway station, the Medici Chapels and San Lorenzo market, the hotel is only a 10 minute walk to Ponte Vecchio, the Uffizi Gallery and the Accademy of Fine Arts.

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GUEST ROOMS

double room classic

The hotel offers luxurious single and double rooms: classic and deluxe.

The functional, well-appointed rooms feature beds, armoires and chairs reminiscent of the era when the Arrighetti and the Gaddi families called the palace home. Furnished with elegance, guests are cradled in their soft, warm colours and amazed by their incredible frescoed walls.

The rooms offer modern amenities and ensure privacy, comfort and exceptional services. Every room is soundproofed and equipped with private bathroom, hairdryer, individually controlled air-conditioning and heating, satellite & Pay TV, radio, direct dial telephone, Internet connection, electronic safety deposit box, mini bar and desk.

Some rooms have a private terrace offering a lovely panoramic view over the very heart of Florence. Non-smoking rooms are available upon request. Some of the double rooms feature twin beds.

Direct dial phone	Electronic safe	Hairdryer in room
Heating	Individually controlled air conditioning	Internet plug
Mini bar	Non-smoking rooms available upon request	Pay TV
Radio	Room terrace	Rooms with view available upon request
Satellite TV	Soundproof rooms	Writing desk

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BREAKFAST

breakfast room

A delicious continental breakfast buffet is served each morning from 7 a.m until 10.30 a.m. in the beautifully frescoed Palazzo Gaddi dining room.

HOTEL FACILITIES

Credit card accepted	Currency exchange	Entire property is air conditioned
Garden	Groups welcome	Historic building
Laundry service	Lift/elevator	Room service - limited hour
City guide	City maps	City tour
Concierge	Front desk - 24 hour	Front desk - fax service
Luggage room	Multilingual staff	Newspapers
Tourist information	Banqueting service	Business center
Conference room	Congress facilities	Interpreting service
Meals for groups	Meeting lounge	Meeting room
Secretarial service	Simultaneous translation	Garage
Limousine service	Rent a car in the hotel	Shuttle service
Satellite TV	TV Lounge	Lounge bar
Restaurant	Roof garden

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HOTEL REVIEWS

Average rating:

7.1

Guest type: Mature couple

stayed in Dec 2007

Nice hotel, close to all sights. Bit difficult to reach. Please note that you pay 30+ euro per night for the parking. Bathroom flooded when showering. There was definitively a big minus. We made a telephone call from the room, a couple of minutes abroad and we where charged 40 euros! That is fraudulous.

Guest name: EV, United Kingdom

Average rating:

9.8

Guest type: Young couple

stayed in Nov 2007

This is our second stay here. Great location, close to the train station if you arrive by train. Rooms are spacious and clean. breakfast is generous and varied. Would definitely stay again.

Guest name: LJ, USA

Average rating:

1.5

Guest type: Single traveller

stayed in Apr 2007

I had planned to stay three nights in this hotel. During my first night I noticed insects in my bed (room 502). I told the reception about it in the morning, asking them to do something about it. The second night, the insects were still there. I got bitten all over the arms, back and legs (the number of bites cannot be counted: hundreds). I left very early in the morning, refusing to stay for the third night that was booked, and accepting to pay for the first night only. Having documented myself, I realise the insects were actually bedbugs. A week and a half after my stay, the stings are still swollen and burning. Not quite a first class experience.

Guest name: Christophe Poncet, France

Average rating:

8.3

Guest type: Young couple

stayed in Oct 2006

Very close to the Dom. Quite beatiful room. Old style furnished.

Guest name: VG, Spain

Average rating:

7.0

Guest type: Mature couple

stayed in Dec 2006

the room at third floor had dirty and scrostate walls, the moquette it was detached from the pavement. I task that the hotel would have need of a beautiful restoration.

Guest name: RR, Italy

Average rating:

9.7

Guest type: Young couple

stayed in Sep 2006

Everything was perfect!!! We must thank Roberta, a very kind enployee. The decoration of the hotel and of the inside of the room was increadible.

Guest name: MARIA ANTONOGLOU, Greece

Average rating:

3.2

Guest type: Heterosexual Couple

stayed in Sep 2005

An unfortunate experiance, I booked online from reviews and photos shown. The staff are respectfull and profesional with good presintation. But the room we recived was small, old stained walls, squeeky bed, small closet and the furniture is all scratched up. It was depressing to be in the room I had to change hotels. I was booked for 4 nights but did not stay even one. I paid the first night that morning and left to book 4 nights at the Bristol.It was double the money but worth it. The staff were very nice to me but the structure needs renovation.

Guest name: Russell Spokish, USA

Average rating:

8.5

Guest type: Heterosexual Couple

stayed in Sep 2005

fine room, great view, but breakfast below expectations and one elevator out of service for four days... nobody is perfect (Snoopy)

Guest name: Claude Morin, France

Average rating:

9.9

Guest type: Single leisure traveller

stayed in Oct 2000

I had a wonderful stay at this hotel. I especially enjoyed the frescoes on the ceiling in the breakfast room every morning!

Guest name: AV, USA

Average rating:

6.6

Guest type: Family Group

stayed in Apr 2005

This hotel has beutyfull public areas and very competent reception staffs. The location is close to the station and very convenient. The room we had had a warm touch but can be renovated. The restaurant serves a very good modern italian cuisine.

Guest name: Makoto Ishii, France

Average rating:

9.0

Guest type: Heterosexual Couple

stayed in Mar 2005

We loved the location and the hotel.

Guest name: Jeffrey Schlosser, USA

Average rating:

6.4

Guest type: Not Specified

stayed in Apr 2004

GOOD LOCATION, BUT VERY OVER PRICED ROOMS.

Guest name: MR. SAILESH KHANNA, India

Average rating:

9.0

Guest type: Heterosexual Couple

stayed in Oct 2004

Beautiful hotel, expecially for its fantastic public areas: the paintings of the breakfast room can be seen as the perfect introduction to the wonders of florence (even if it is nto worthwile to pay 15 Euros every day for the breakfast). The position of the hotel is perfect for a visit of the city.

Guest name: DL, Italy

Average rating:

9.9

Guest type: Not Specified

stayed in Sep 2004

Very nice and a great location. The breakfast is expensive. Big rooms with nice views. Staff very helpful with getting arounf Florence and helped us with getting train tickets. Very nice and defenitely would stay there again.

Guest name: AS, USA

Average rating:

7.6

Guest type: Heterosexual Couple

stayed in Jul 2004

chambre sur cour un peu triste, pour une double "DELUXE" et musique d'ambiance dans les couloirs pénible, car trop forte et audible depuis la chambre. Détail car le reste est parfait.

Guest name: ROUSSEL ROMAIN, France

Average rating:

9.9

Guest type: Heterosexual Couple

stayed in Jun 2004

They gave us the room on top of the floor and it was the corner of the foor. We were able to see almost all of the city. It was the wonderful view. We satisfied very mcuh.

Guest name: RM, USA

Average rating:

8.2

Guest type: Group of friends

stayed in Apr 2004

Price expensive. Noisy at night (windows open to the street). Beautiful room and hotel. Good quality.

Guest name: SS, United Kingdom

Average rating:

7.3

Guest type: Couple with children

stayed in Apr 2004

Very nice place to stay. We were very pleased.

Guest name: Charles McDowell, USA

Average rating:

9.0

Guest type: Single leisure traveller

stayed in Apr 2004

I would like to thank you for your honesty, it was the first time that I deel with you and I you proved to be more than provessinals, which will encourage me to contact you in future. The hotel was one of the best hotels that I spent at my latest trip in Europe. Thanks a lot and your assisstance is realy appreciated.

Guest name: Shaker Faras, Kuwait

Average rating:

8.9

Guest type: Heterosexual Couple

stayed in Feb 2004

An outstanding hotel with high quality facilities and service.

Guest name: James McElligott, United Kingdom

Average rating:

9.0

Guest type: Single leisure traveller

stayed in Sep 2003

Had a wonderful stay. Lovely hotel and great location. Everything I wanted, was catered for. Would definitely stay in this hotel again.

Guest name: VR, United Kingdom

Average rating:

8.0

Guest type: Not Specified

stayed in Jul 2003

The location of the Hotel was great. The staff was very helpful and friendly. The only point I have to complain about are the air conditioners of the rooms. We booked two rooms trough Venere, the two rooms were great with nice views of the city,but, unfortunately the air conditioner of one of the rooms was not working, and with a temperature of 40C, it was impossible to stay in the room. We asked to change and tehe staff were very helpful, but the only other room available with a working air conditioner was a tiny room without windows.The other room we moved to in the next day was just OK, and I have booked two superior room.

Guest name: Flavia Camargo, Brazil

Average rating:

4.5

Guest type: Heterosexual Couple

stayed in Jul 2003

Whilst the hotel was generally fine, we felt it was a bit of a liberty describing it as 4star luxury! Apart from a bar and an expensive restaurant there were no facilities. The standard double room we had was small - bed, bedside tables, wardrobe, table with TV and only one chair. The wardrobe didn't even have the length to hang a dress. On arrival they had messed up the venere reservation and were not expecting us. Not our idea of top end 4star.

Guest name: JM, United Kingdom

Average rating:

8.7

Guest type: Single corporate traveller

stayed in Jul 2003

We have stayed in Florence on a number of occasions whilst attending trade shows and generally the rooms and public areas in the hotels are very small, even when they are 4 star. The Boscola Astoria has very spacious public areas, an excellent restaurant and an extremely pleasant roof bar in the evenings. We found the staff to be extremely helpful and any request we made was dealt with efficiently and in a very friendly manner. The only down side was that our room was on the side of the hotel where there was a lot of traffic noise. We would certainly use this Hotel again.

Guest name: Jacqueline Raistrick, United Kingdom

Average rating:

10.0

Guest type: Heterosexual Couple

stayed in May 2003

Beautiful property! We took many pictures of the interior public spaces because they were so lovely. The employees were wonderful!

Guest name: SK, USA

Average rating:

7.8

Guest type: Group of friends

stayed in Apr 2003

Rooms were clean and confortable. Hotel was in excellent location. Most staff were informative and friendly. Room was a little noisy due to facing side street and the fact that we left window open for fresh air as air con not switched on. Overall a good stay

Guest name: JM, Australia

Average rating:

2.7

Guest type: Family Group

stayed in Jan 2003

We arrived at this hotel and were greeted by a staff in frayed uniforms with no carriages for our luggage. We were then escorted to our room, our luggage being dragged by a seedy looking employee. Our room was so small we could barely fit ourselves and our luggage into it. Additionally, the room smelled from urine and the bathroom was dirty, there were no towels, although there was a bar of used soap with hair on it. We asked that our room be changed, this was done. However, the second room, though bigger, also smelled horrific. The entire hotel, staff included, needs a big facelift and for the price that we paid I was appalled.

Guest name: AW, USA

MAP

district map

DISTANCES
From San Lorenzo market: 100 metres.
From the church of San Lorenzo: 100 metres.
From the Medici Chapels: 100 metres.
From the Duomo: 300 metres.
From the church of Santa Maria Novella: 300 meters.
From Santa Maria Novella railway station: 500 metres.
From the Uffizi Gallery: 1 km.
From Ponte Vecchio: 1.5 km.
From Palazzo Vecchio: 1.5 km.

HOW TO REACH THE HOTEL

By car
From the south: take the Firenze Certosa exit of the A1 highway and follow the indications to Firenze centro. Follow the signs to the Santa Maria Novella railway station. From the station, take via Panzani and turn left on the first street: via del Giglio, where the hotel is located.
From the north: take the Firenze Nord exit of the A1 highway and follow the indications to Firenze centro. Follow the signs to the Santa Maria Novella railway station and the above-said directions.

By train
The Santa Maria Novella railway station is approximately 500 metres away from the hotel. By taxi it takes around 5 minutes. On foot, take via Panzani and then turn left on the first street.

By airplane
The Amerigo Vespucci airport is approximately 8 km away. By taxi, it takes around 15 minutes to reach the hotel. You can also take the Airport Shuttle bus to the Santa Maria Novella railway station and then follow the above-said directions.

TRANSPORT SERVICES

Garage	Limousine service	Rent a car in the hotel
Shuttle service

Guarded garage at a reduced price is available only 20 metres from the hotel.

HOTEL

exterior

Click on the photo to enlarge

exterior	hallway	stairs	hotel lobby
hotel lobby	reception

ROOMS

double room classic

Click on the photo to enlarge

double room classic	double room deluxe	twin room deluxe	room view
bathroom

HOTEL FACILITIES

lounge bar

Click on the photo to enlarge

lounge bar	restaurant	restaurant	restaurant
conference room	banqueting room	breakfast room

The elegant Arrighetti lounge bar offers its best drinks from both the comfortable Baroque style lobby and the rooftop terrace on the sixth floor where the view encompasses the whole city: from the church of San Lorenzo to Palazzo Vecchio. All in a framework that epitomizes Tuscany: red tile roofs, rolling hills and sober green cypress trees.

The perfect place to relax with a refreshing cocktail or an irresistible aperitif after a hard day's work or an intense day of sightseeing.

HOTEL POLICIES

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.

CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than midday.

CANCELLATION POLICY
All reservations must be cancelled until 4p.m (hotel local time) one day before arrival to avoid a penalty of one night room charge. For particular periods, as listed below, all reservations must be cancelled 30 days before arrival to avoid a penalty of the whole stay charge.
FROM MAY 03 TO MAY 10, 2008
FROM JUN 16 TO JUN 19, 2008
FROM NOV 19 TO NOV 21, 2008

INCLUDED/NOT INCLUDED IN THE PRICE
Garage parking is not included in the price and costs €32,00 per night.

Breakfast is not included in the price and costs €15,00 per person per day. Starting from 2008, breakfast will be included in the room rate.

CANCELLATION POLICY

Reservations must be cancelled within 4 p.m (htl local time)1 day before arrival to avoid a penalty of 1 night. During SPECIAL PERIODS: 21 to 23 Nov 07; 08 to 11 Jan 08; 03 to 10 May 08;16 to 19 Jun 08;19 to 21 Nov 08; reservations must be cancelled 30 days before arrival to avoid a penalty of entire stay. Reservation of “Special rate Double Superior B&B” must be cancelled 72 hrs prior to arrival to avoid a penalty of 1 night.

You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.

Astoria, A Boscolo First Class Hotel - Florence

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