Strozzi Palace Hotel - Florence

Average rating:  6.4

Guest type: Family with older children

stayed in Mar 2008

Poor breakfast buffet. Go early - if they run out there is no breakfast available. Also, service at breakfast is poor. Not overly friendly. Other than the breakfast - the room was large and the the location was perfect.

Guest name: PK, USA

Average rating:  7.7

Guest type: Family with older children

stayed in Mar 2007

Excellent location near Piazza della Republicca. Rooms were large and clean. Satellite TV was good. Street noise went on till 5:00 a.m. on the weekend nights made it difficult to sleep. On Sunday night, the streets were quiet. Breakfast was varied and good. Nice breakfast room. Many steps to get to the upper floors. Elevator was helpful. Construction and scaffolding when we were there in March 2007 detracted from the attractiveness of the place. Good chinese restaurant next door, very popular with tour groups.

Guest name: NP, USA

Average rating:  6.3

Guest type: Group

stayed in Jan 2008

On arrival we where given a double room with an addition of a folding bed,we couldn't even move nor open our lugage. When i complained they admitted and guaranted us they would change our room the next day,even tough we had paid muuch more for the first night then for the other nights.The hygeine of bathrooms with the luxury of hydro bath where exelent,especialy after a day walking in the streets of Florence. The hotel is very very very central to all places of interests in just few minutes by walk.

Guest name: MT, Malta

Average rating:  4.1

Guest type: Group

stayed in Jun 2007

The hotel was clean and (some of) the staff were friendly. Our major complaint was the breakfast - not really up to the standard of a 4 star hotel! The hotel ran out of ham, there were flies in the orange juice, the 'restaurant' was a cramped space next to reception and the waitress was rude and grumpy! Good location for everything though and rooms were quiet and comfortable.

Guest name: Sarah Cooper, United Kingdom

Average rating:  8.8

Guest type: Family with young children

stayed in Feb 2007

I heard the sound of cars and the voice of people outside the window in the midnight. So I think that this hotel need to cover the window tightly.

Guest name: ES, USA

Average rating:  6.4

Guest type: Young couple

stayed in Jan 2007

The location of the hotel is good,rooms are good too but the entrance of the hotel is very narrow and it's difficult to carry lagguages because there are stairs to go up for lift.

Guest name: KAYRAN EMİNE FUNDA, Turkey

Average rating:  8.0

Guest type: Mature couple

stayed in Oct 2006

Location is excellent, it's really compensating for everything else. The room looked very nice even if it was incredibly small! Pretty little space for clothes too. Bathroom was really fine. Staff was very friendly and helpful. Breakfast buffet had very little to offer though and quality was not so great either.

Guest name: HH, Germany

Average rating:  7.2

Guest type: Single traveller

stayed in Nov 2006

This hotel was fantastic. Except two things. Massive construction going on outside of the hotel. Clearly not the responsiblity of the hotel, but it was so loud and started so early in the morning. And room #12 is right next to the kitchen. You can hear all the breakfast preparations. The room was fantastic, spacious, jacuzi tub was wonderful. Heated towel racks.

Guest name: Sarah Clingman, USA

Average rating:  9.2

Guest type: Mother, Aunt and me

stayed in Nov 2006

The room was great, we asked for a triple room. It was very spacious. Besides the location was amazing. Really close from everything. The only bad thing was that before entering into the elevator you have to walk like 10 steps of an stair, and with your luggage is unconfortable.

Guest name: GINA PATRICIA CABRERA ORTIZ, Spain

Average rating:  7.8

Guest type: Family with older children

stayed in Nov 2006

The hotel is in a great location, the room was very nice & spacious & the front desk very helpful. Negatives were only a shower & no tub - with all the walking around town a soak would have been welcome. Also the street noise was loud at times. The only major problem was poor driving directions to the hotel so we were frazzled by the time we made it but I would stay there again.

Guest name: Marco Liem, France

Average rating:  7.3

Guest type: Mature couple

stayed in Sep 2006

Our room was attractive and clean although a little on the small size. The staff appeared to be poorly managed and trained. We were given a key to the wrong room and the staff sent us back to the room twice with the wrong key until they were able to sort out which room and key was ours. The public areas are somewhat stark, and when we arrived there was no one to help us up the narrow entry stairds to the lobby. The manager finally sent one of the cleaning laides to wrestle our luggage up the stairs. Not a grat first impression. Hotel location, however is good.

Guest name: Booth Myers, USA

Average rating:  7.5

Guest type: Mature couple

stayed in Sep 2006

The receptionist was excellent on our arrival giving plenty of information on how to get about, where to eat, what to see etc. The room was large and clean although it did suffer from quite a bit of street noise. The location was excellent, just round the corner from Piazza della Republica. All in all a good place to stay for your first visit to Florence.

Guest name: Peter Chapman, United Kingdom

Average rating:  7.2

Guest type: Family with older children

stayed in Jul 2006

No hot water for morning showers? Inexcuseable! Nice rooms, not very remarkable. Good central location in Florence

Guest name: RP, USA

Average rating:  7.8

Guest type: Mature couple

stayed in Jul 2006

The location of the hotel was perfect for seeing Florence, very near the Duomo, Ufizi and Academia. The air conditioning unit was not large enough to cool the entire room so while comfortable sleeping it was very warm in the bathroom.

Guest name: Gerald Morgen, USA

Average rating:  9.7

Guest type: Not Specified

stayed in May 2006

Strozzi Palace was very conveniently located with only a short taxi ride from the train station. Could have walked but would have gottent lost I'm sure. Located in the heart of all attractions. Walked everywhere. Friendly, English speaking staff that gave us great dinner recommendations. Clean, large room for 4 only problem was one huge king bed and 2 twin metal framed (more or less, cots!) for the other 2 girls. We delt with it but it wasn't the most comfortable arrangement for sleeping. Other than that, the location was great, clean room and nice staff. Breakfast included in price and it was good w/lattes and cappuchinos included at request!! Would stay here again.

Guest name: Tammy Williams, USA

Average rating:  9.8

Guest type: Mature couple

stayed in Jul 2006

We had the Michaelangelo room (great space) and the air conditioning unit operated poorly. The room never cooled off despite running nonstop for over two days. But location was perfect in relation to all sites in Florence!

Guest name: SN, USA

Average rating:  1.6

Guest type: Family with young children

stayed in Jun 2006

This was the end of our trip the last hotel in Florence it would have been nice to end positive, #1 the hotel staff refused to help us with our lugage, #2 the rooms were small dirity, and the window would not open, the Aircondition did not work wich they were notifyed at 4pm and again at 9pm and agin at 11pm no one came to fix the air, upon checking out I asked if the at the front desk if they could call the garge and have the car brought to the hotel they refussed so we went to the privous hotel and asked if they would do it and it was done at once, upon checking out i asked if the bill would be adjusted due to the air not working and i was told i would have to wait until noon when someone else came on all in all i enjoyed florence very much but would never recommend this 4 star hotel which should be a 2 star hotel at best to anyone i will contest the hotel charge when it arrives

Guest name: Michael Brancato, USA

Average rating:  8.7

Guest type: Group of friends

stayed in May 2006

The location, quietness and facilities of the hotel were first rate. The only problem we had was that they tried to bump us through to another hotel when we arrived, claiming a problem of overstaying from other clients. I did not think this was acceptable, given that we had booked that hotel specifically and reserved several weeks ahead. If I had not been able to throw a fit in Italian, I don't know what would have happened. We stayed there and everything else was fine, but it wasn't a good start.

Guest name: Julia Arden, New Zealand

Average rating:  4.3

Guest type: Heterosexual Couple

stayed in Apr 2006

The staff was accommodating. The rooms were dusty, very small, and there were lots of insects; we left Florence with insect bites from these insects in the rooms. Comparing room prices with other visitors in Florence, I think we overpaid by 30+ euros. Location is excellent. Other than that, it's a most ordinary place and does not rate 4 stars.

Guest name: Marian P Needle, USA

Average rating:  9.4

Guest type: Couple with children

stayed in Mar 2006

Nice hotel, excellent location near the main tourist sites.

Guest name: Mark Klimek, USA

Average rating:  10.0

Guest type: Group

stayed in Apr 2006

Excellent Hotel!

Guest name: JF, Germany

Average rating:  7.9

Guest type: Group of friends

stayed in Mar 2006

Very accomodating, nice staff, great location. Nice breakfast and great cappaccino every morning. We would definetly stay at Strozzi again.

Guest name: Sandra Cirbo, USA

Average rating:  7.4

Guest type: Couple with children

stayed in Mar 2006

There was some construction next door and some street noise that was a challenge. The front desk was very helpful with bus/train schedules. Breakfast was very good. The bedspread was stained which was a concern. The map to get to the hotel was poor. Otherwise a nice hotel for the money.

Guest name: KD, USA

Average rating:  2.9

Guest type: Family Group

stayed in Jan 2006

No smiles. Very noisy, and surprisingly disappointing for a 4 stars.

Guest name: Guillaume Olive, France

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in Jan 2006

VERY HELPFUL & FRIENDLY STAFF. EXCELLENT LOCATION FOR SEEING THE SIGHTS AND SHOPPING BY WALK. BUT WE ARE LITTLE DISAPPOINTING ABOUT THE BREAKFAST, THEY DON'T HAVE MANY SELECTION.

Guest name: AS, Hong Kong

Average rating:  6.8

Guest type: Group of friends

stayed in Nov 2005

The receptionist on our arrival was excellant and very helpful. She gave us a wonderful restaurant recommendation. The bathroom was not as clean and the drain was clogged. This was never fixed dispite repeated requests. The breakfast was good and the location very convenient to most sights in Florence. The room was a little noisy at night.

Guest name: K. M. Knight, USA

Average rating:  8.6

Guest type: Heterosexual Couple

stayed in Sep 2005

The location was great and we liked being close to the main attractions. Our room was clean, cozy and nicely appointed but no washcloth in the bathroom which we thought was unusual for a 4* hotel. Staff was friendly and helpful and obtained personal products for us when our luggage did not arrive. The breakfast was nice with all the basics as well as a frittata; the only decaf coffee was instant Sanka so we opted for cappucino.

Guest name: Barry Fentz, USA

Average rating:  8.9

Guest type: Family Group

stayed in Aug 2005

We had three adults in a room which had one double bed and a single bed there was plenty of room. The rooms are beautifully furnished and had a safe. Excellent location - very near main train station and within walking distance of many attractions e.g. del Academia (museum with David) and the Uffizi Gallery, Duomo etc. The buffet breakfast was pretty good and was included in the price of the room. The map on the site isn’t very good. Look up better directions. Mosquitos are a problem so don’t open the windows at night just keep the air conditioning on (which is a little loud). I would recommend the strozzi palace hotel

Guest name: Julie Oliphant, Australia

Average rating:  10.0

Guest type: Couple with children

stayed in Jul 2005

great hotel in a superb location. would definitely stay here again

Guest name: BL, USA

Average rating:  6.1

Guest type: Group of friends

stayed in Jun 2005

While the hotel was very well located, and our room was lovely. The breakfast selection was very poor and I didn't like the fact that the breakfast room was an open area with the reception area for the hotel at one end.

Guest name: YD, Ireland

Average rating:  8.0

Guest type: Not Specified

stayed in May 2005

Staff was very friendly and helpful. Beautiful hotel and rooms. Great location. Great hotel for the price.

Guest name: Mark Schachtebeck, USA

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in May 2005

Located close (enough) to everything. More than adequate breakfast. Lovely room. Staff not overly warm but friendly and efficient. Shame about no ironing facilities (bring your own). All in all, the hotel complemented our stay in thi s beautiful city perfectly. Certainly recommend and would stay again.

Guest name: John Paul McArthy, Australia

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in May 2005

Pros:1.Strozzi Palace is very good cozy small hotel. 2. Outstanding location. 3. Friendly personnel. 4. Spaious rooms. 5. Reasonable rates. 6.Good airconditioning. Cons: 1. Very noisy rooms; better if they totally isolate windows by permanent tripple-glassed panels. 2. Not everyone among personnel is highly skilled. ANTONIA IS THE BEST.

Guest name: Sergey Chizhov, USA

Average rating:  8.3

Guest type: Family Group

stayed in May 2005

Pleasant and helpful staff. Nice breakfast. Boutique hotel in an excellent location. Too little space for unpacking (need a chest of drawers). A little overpriced for our triple room.

Guest name: WW, USA

Average rating:  8.5

Guest type: Single leisure traveller

stayed in May 2005

GREAT LOCATION....GOOD VALUE

Guest name: JA, USA

Average rating:  9.6

Guest type: Couple with children

stayed in Apr 2005

Contrary to some of the other reviews, the bellhop took our bags up to our room without being asked and the receptionist took 5 minutes to give us a map and to show us where we were on it and where the main attractions were ( which were not hard to find since some of them are just around the corner). The room did only have a jacuzzi bath which meant no showers. Other than the noise, it was a great place to see Florence from and I would stay again.

Guest name: CB, Switzerland

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Apr 2005

A very pleasant experience. I will stay here again on my next trip to Florence.

Guest name: Stephen Kimball, USA

Average rating:  6.1

Guest type: Heterosexual Couple

stayed in Jan 2005

The hotel in general was okay but we felt reception staff could have been a bit more helpful and the fact that the rooms are so small that windows that you could open for a bit more feeling of space and fresh air would have helped.

Guest name: Robert Brettell, Australia

Average rating:  9.9

Guest type: Family Group

stayed in Dec 2004

We had a wonderful stay at the hotel while in Florence, the hotel was even more than we expected. We would definately stay again. The only thing that would have been nice would be a little larger elevator, and maybe some help with the luggage.

Guest name: Thea Kilmer, USA

Average rating:  9.8

Guest type: Not Specified

stayed in Dec 2004

This was a beautiful! I would most definetly stay here agian. The only thing that I would warn people is that the elevator is very small and that there are many stairs!

Guest name: TK, USA

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Dec 2004

The location of this hotel was excellent -- right in the heart of all the tourist sites in Florence. The room was beautifully decorated, spacious, and all vital services worked perfectly. The staff was helpful but not overly friendly. Prices were what I expected (high, but not ridiculous) and the morning meal was well-prepared and generous. We would definitely stay here again on any future visit.

Guest name: Walter Snow, USA

Average rating:  3.5

Guest type: Heterosexual Couple

stayed in Dec 2004

noisy location, public areas very disappointing, breakfast disappointing

Guest name: Alistair Simpson, United Kingdom

Average rating:  8.0

Guest type: Heterosexual Couple

stayed in Nov 2004

Room, location and breakfast were good. Our room was quite noisy.

Guest name: Helena Repo, Finland

Average rating:  2.9

Guest type: Heterosexual Couple

stayed in Nov 2004

Avoid staying here. The rooms are noisy, filled with misquitos (in November) and the staff was lost our reservation. We eventually got a room, but it was not the one that we had booked. The staff then tried to charge for the larger room when we were checking out. After a long debate they finally corrected the bill.

Guest name: MB, USA

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Nov 2004

The location was ideal, in the center. Breakfast was very good and room service was good. It is a very old hotel and the carpet in the rooms needs to be changed They don’t have designed non-smoking areas or rooms. I would recommend this hotel to people with a limited budget. The price for the deluxe room was very low.

Guest name: CG, France

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Nov 2004

The hotel staff was very helpful in providing information regarding tours ect. Room was very comfortable. We will stay here again.

Guest name: Bill Morse Jr., USA

Average rating:  6.5

Guest type: Heterosexual Couple

stayed in Nov 2004

Sumptuously furnished, very convenient pension located within easy walking distance of all the major sites. Friendly, helpfulk staff. Perhaps not the best choice for light sleepers as the street was busy all night.

Guest name: JN, United Kingdom

Average rating:  7.9

Guest type: Not Specified

stayed in Nov 2004

Room is very spacious with high ceiling and nice moulding. The only problem is the bath tub without the shower curtain, so everytime we took shower, it's a nightmare. The floor was all wet.

Guest name: MH, USA

Average rating:  7.4

Guest type: Heterosexual Couple

stayed in Oct 2004

Great location. Very helpful staff. Price a little for quality of the room, but that is Florence!

Guest name: Theodore Meyer, USA

Average rating:  6.0

Guest type: Heterosexual Couple

stayed in Oct 2004

we booked a deluxe room but were given an attic room bearing no relationship to those on the website. however, staff were freindly and breakfast was good. if travelling to pisa use the bus and buy a return ticket. trains are not very regular and there is limited availability to buy bus tickets in florence.

Guest name: PB, United Kingdom