Vivahotel Pitti Palace al Ponte Vecchio - Florence

Average rating:  9.2

Guest type: Mature couple

stayed in Jun 2008

Arrived by car, staff was very helpful in unloading, and also registering the licence plate with local authorities due to hotel location, a restricted traffic access area. Location great, right at the Ponte Vecchio. We had a junior suite, very spacious. As anywhere in a city, there is city noise which you can hear in your room, too. Rooftop terrace is very nice. We used the terrace bar and also had dinner there twice. Very nice and friendly staff at the restaurant. Would go back again to this hotel.

Guest name: LK, Canada

Average rating:  8.7

Guest type: Mature couple

stayed in Apr 2008

We where two matured couple that stayed 4 days. The hotel is fantastic located in the middle of town. Nice and helpfull staff.

Guest name: GM, Sweden

Average rating:  8.4

Guest type: Mature couple

stayed in Feb 2008

Very good location, literally a few yards from the ponte vecchio. Spotlessly clean. Good reliable plumbing. Decent sized rooms. Quiet at night. Generous buffet breakfast with plenty of variety. Fresh coffee on request. Particularly friendly and efficient breakfast staff who even remembered I like a dopio expresso in the morning. Helpful female staff on reception who helped me with printing my return boarding pass. Very near a good selection of restaurants. The nearby Bordino is an excellent value budget option.

Guest name: Ronald Chapman, United Kingdom

Average rating:  7.8

Guest type: Mature couple

stayed in Sep 2007

Very well located hotel. Nice clean comfortable room. Had to use stairs all the time as one lift wasn't adequate for the whole building. Reception staff somewhat unfriendly. Dining room staff very pleasant. Would recommend to others.

Guest name: VO, United Kingdom

Average rating:  8.6

Guest type: Not Specified

stayed in Oct 2007

An excelent hotel, directly at the Ponte Veccio situated.

Guest name: GW, Norway

Average rating:  9.0

Guest type: Mature couple

stayed in Oct 2007

We stayed at Pitti Palace al Ponte Vecchio for 4 nights in October 2007. Our hotel room was spacious, clean and comfortable. We had room 319, a junior suite, excellent value, especially for pricey Italy. Breakfasts were excellent;lots of variety-cereal, juice yougurt, fresh whole fruits,cheese and cold meats and endless serve yourself coffee and hot milk. The breakfast room is sunny and bright and has a great view. Service at the front desk and in the breakfast room was professional and helpful. The location of the hotel is excellent. It is close to the sites, shopping and restaurants. If you get a chance, do the Orignial Walking Tour of Florence. ( not associated with the hotel, but an outstanding tour company. We did 3 of their tours.)

Guest name: SP, Canada

Average rating:  9.1

Guest type: Mature couple

stayed in Oct 2007

We stayed in Florence for 5 days. Thoroughly enjoyed our time there, and the helpful attitude of the staff. Meals were very good, view is wonderful. The location allowed us rest between visits to the musea. Will recommend to friends.

Guest name: EM, USA

Average rating:  9.8

Guest type: Not Specified

stayed in Oct 2007

Excellent location,breakfast(incl.) and room condition...excellent soundproofing from outside noise.

Guest name: AB, USA

Average rating:  9.0

Guest type: Mature couple

stayed in Oct 2007

Right on the Ponte Vecchio. Could not be closer. Near the Piti Palace and Uffizzi. Fantastic location. Wonderful people, very helpful in every way. Great breakfast on the roof top that was included in the price. NO Internet. Very clean. Has great view from sixth floor roof top. Would stay there again in a heartbeat! Highly recomend.

Guest name: LM, USA

Average rating:  7.4

Guest type: Young couple

stayed in Sep 2007

Great location, clean and prefessonial hotel. Great bar/restaurant on the 6th floor with a view of the Duomo. Internet was down for the duration of the stay, could hear nosiy Americans next door, was charged more than had been quoted on Venere.com. Bathroom was that small I could brush my teeth in the basin while sitting on the throne...

Guest name: CB, Australia

Average rating:  9.2

Guest type: Mature couple

stayed in Aug 2007

What a superb location for a hotel! Right at the end of the Ponte Vecchio. Our Superior Double room provided a cool retreat from the bustle of Florence in August, with excellent facilities and a contemporary feel. The experience was further enhanced by an substantial breakfast each morning on the roof-top terrace - affording great views of the city. Altogether a most relaxing and enjoyable three-day stay.

Guest name: Vernon Kinrade, United Kingdom

Average rating:  9.9

Guest type: Mature couple

stayed in May 2007

The Receptionist was very professional, friendly, welcoming and helpful. The breakfast maitre d' and staff were also extremely professional and friendly. The breakfast was excellent. Bathroom was not large but perfectly formed. The location was perfect, couldn't be more central to all the sights. The view from the terrasse extremely pleasant to sit and enjoy a drink or meal in the evening. Yes, this was the first time we stayed at Hotel Vivahotel Pitti Palace al Ponte Vecchio; it was the best hotel we stayed in Italy during a one month trip. There was only a street view from the window of our room but who would stay inside when in Florence!

Guest name: Ian & Chrissy Jackson, New Zealand

Average rating:  10.0

Guest type: Mature couple

stayed in Apr 2007

GREAT STAFF - ESPECIALLY THE WAITSTAFF.WONDERFUL ROOFTOP DINING, DRINKS.FABULOUS LOCATION.

Guest name: CHRISTIAN BROCKMILLER, USA

Average rating:  6.9

Guest type: 

stayed in Apr 2007

My daughter and I have appreciated the courtesy and willingness to help of the porter and the desk people at the hotel. The dark point was the crampedness of the room: we were one on the other!

Guest name: Amelie Francoise Lahontaa, France

Average rating:  9.2

Guest type: Young couple

stayed in Nov 2006

We returned to the same hotel as last year - so obviously we like it! Great location at the end of the Ponte Vechio. Quiet dispite being very central. Staff very helpful in (amoungst other things)providing an early breakfast on marathon morning!

Guest name: Jonathan Cole, United Kingdom

Average rating:  8.9

Guest type: Young couple

stayed in Nov 2006

Prezzo adeguato al servizio. Si esce dall'Hotel praticamente sul Ponte Vecchio!! Dalla terrazza vista incantevole sulla citta'

Guest name: Giuseppe Bertolino, Italy

Average rating:  7.6

Guest type: Mature couple

stayed in Feb 2005

The breakfast room/bar was well situated on top floor with wonderful views across Florence to Duomo, etc. The service at bar/breakfast was very friendly and helpful. We stayed one week in Florence and were very happy with the Pitti Palace in all respects, especially its closeness to central Florence which allowed us to walk to all the places of interest and to return frequently during the day for a rest. The room was clean and comfortable, if not very spacious, but adequate as a base for a busy week sightseeing in Florence

Guest name: Roger Pugsley, United Kingdom

Average rating:  8.6

Guest type: Young couple

stayed in Oct 2006

The hotel is incredibily close to the Ponte Vecchio, not even 20meters from the end of the bridge. It has a very nice bar upstairs, which is also where you take breakfast, with a very nice view. We were driving into Florence and it took us more than 1 hour to get to the hotel, and ended up parking about 10 blocks away as the parking next to the hotel was busy. If you are driving into Florence, watch-out for traffic restrictions into the center, you might get a fine if you get into the city after 8 or 9am until 7 or 8pm.

Guest name: Marcelo Mejlachowicz, Venezuela

Average rating:  8.1

Guest type: Young couple

stayed in Aug 2006

We already staid one week in this hotel in 2000. Now, we staid 8 nights and the quality of the service is always very good. The location is very central and the rooms are very quite. We recommend this hotel for all travelers and lovers of Florence !

Guest name: Vincent Fifi, Belgium

Average rating:  8.6

Guest type: Single traveller

stayed in Jul 2006

Fantastic location. Staff very friendly and helpful. Overall, great value for money. Only drawback is the street noise, so perhaps not suitable for light sleepers.

Guest name: Barbara La Scala, Australia

Average rating:  9.8

Guest type: Young couple

stayed in Jun 2006

We were pleasantly surprised with an upgrade to their suite, which is beautifully set on the 7th floor with a terrific view of Florence! If you can arrange for it, it is worth it! We spent the evenings on the terrace with a seranade from the musicians playing on Ponte Vecchio! The room was cleaned daily, and we did not want for anything. The breakfast buffet was great for Italy, with fresh pastries, meats and fruits in addition to cold cereals. The location allows you to walk to the main attractions easily, and close enough to come back for a rest midday...while getting away from the noise of the center. We were delighted with our choice and would highly recommend this hotel!

Guest name: Josephine Clancy, USA

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Nov 2005

Location perfectly central. Room and hotel of a high standard. Staff excellent. We'll be coming back.

Guest name: Jonathan Cole, United Kingdom

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Mar 2006

I understand that they are doing some upgrades to their suites and elevator. This will be welcome and I would book again for a suite. The room with double twins we had and others we looked at the hotel were all dorm like--ok, but not for this premium location.

Guest name: John R Hilbig, USA

Average rating:  9.5

Guest type: Family Group

stayed in Mar 2006

The location couldn't have been better and the hotel staff was outstanding. We even got a discount because the elevator was being renovated.

Guest name: Charlotte Kaplow, USA

Average rating:  7.4

Guest type: Heterosexual Couple

stayed in Jan 2006

perfect location (10mts from Ponte-Vecchio !),Employees very helpfull, Breakfeast excellent,rooms very small but very clean, difficult to take hot shower in the morning and parking for car very expensive (34 € per day !!!)New year in Florence was wonderfull !!

Guest name: Patrice Lorillou, Monaco

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Oct 2005

Great location to tour Florence. Reception desk personnel very helpful at check in and with questions. Internet computer available at cost per hour.

Guest name: DB, USA

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Oct 2005

Rooms nice. Noisy on street side but could close windows to block out most. Bar/breakfast area very nice with wonderful views and very helpful wait staff. Perfect location to all sites. Greetings from front desk could be improved.

Guest name: Cindy Mackenzie, USA

Average rating:  7.5

Guest type: Single leisure traveller

stayed in Sep 2005

A good central location but no single rooms available with a view of Florence. Garage parking close by, but expensive. Great restuarants nearby overlooking Arno. Breakfast in Garden Room overlooking Florence rooftops a treat in the sunshine.

Guest name: LB, United Kingdom

Average rating:  7.9

Guest type: Single leisure traveller

stayed in Sep 2005

Boa correspondencia preço-qualidade Funcionários atenciosos Boa localizaçao Bar com panorâmica excelente

Guest name: M.Lurdes Garcia, Portugal

Average rating:  10.0

Guest type: Group of friends

stayed in Sep 2005

a lovely hotel in a wonderful city, great location and view from roof terrace was a definate bonus. staff were really helpful,pleasant and professional and i will definately go back and have recommended this hotel to friends already.

Guest name: Marian Masheter, United Kingdom

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Jun 2005

I loved the Pitti Palace. It is in a wonderful location and the staff is very helpful and accommodating. I would highly reccommend this hotel to anyone going to Florence and I would surely stay their again myself. thanks!

Guest name: SS, USA

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in Jun 2005

Great location!!! I have been to Florence several times and never stayed at the same place and I must say that this was my best hotel experience in the city. Great location, clean, good service. You can't use USA standards to rate a hotel in a city like Florence. If you can't handle a little noise or an old building don't stay there. If you want to enjoy the city and have a clean, safe, assessable hotel then you can't go wrong with the Piti Palace.

Guest name: VA, USA

Average rating:  9.3

Guest type: Heterosexual Couple

stayed in May 2005

L'emplacement et l'accueil sont excellents. La terrasse au dernier étage est un vrai bonheur. Deux points à noter : - un garage privé et gardé est disponible à proximité immédiate. Les tarifs sont dissuasifs pour un séjour prolongé : 28 € par jour. Un accord avec l'hôtel serait-il envisageable ? - Lors de notre séjour (première semaine de mai), la climatisation n'était pas autorisée par la municipalité de Florence. S'il fait chaud, il faut ouvrir les fenêtres et donc profiter en direct de l'animation nocturne de Florence.

Guest name: Jacques Laurent, France

Average rating:  8.2

Guest type: Couple with children

stayed in Apr 2005

Extremely good location in the middle of everything. Walkable to all of central Florence. Personnel were welcoming and knowledgeable, and extremely helpful.

Guest name: DM, USA

Average rating:  7.5

Guest type: Couple with children

stayed in Nov 2004

First impression was a little shock as we expected an old palace, but not a narrow poorely restored building. Then you realise that the main thing - is its location - after all the day walking you need just a quite room and a fantastic view from the roof for breakfast before going to another museum. I suggest it is better stay in the suite on the top floor in order not to leave the room at all :))

Guest name: Boris Bazhenin, Russia

Average rating:  9.0

Guest type: Heterosexual Couple

stayed in Oct 2004

Enjoyable and comfortable stay. Remarkably quiet. Well placed for discovering Florence.

Guest name: Alan Potts, United Kingdom

Average rating:  6.1

Guest type: Group of friends

stayed in Oct 2004

The price was higher than average for the 3 star hotels we booked or used on our tour. Service was good but the areas was very noisy all night. Our original reservation was not available but staff accomodated us elsewhere in the hotel.

Guest name: KJ, Canada

Average rating:  7.7

Guest type: Heterosexual Couple

stayed in May 2004

Ideal location for sightseeing. Friendly staff offered good service. Breakfasts excellent. Traffic noise: room would benefit from sound insulation. The chambermaids were amiable and maintained very high standards of cleanliness. The bedroom carpet was however stained and the bathroom in need of refurbishment.

Guest name: JW, United Kingdom

Average rating:  10.0

Guest type: Group

stayed in Jun 2004

My english is not so good any questions i cant understand

Guest name: Ariane Polik, Germany

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in May 2004

Excellent location at one end of Ponte Vecchio. Nice view from terraces, but could be nicer if the quality of the breakfast would be better (It may be standard to get no Capuccino for breakfast, but why should one pay 20 EUR for breakfast, if the next bar 5m from the hotel offers all you need for less than half of this price).

Guest name: Hans-Peter Müller, Germany

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in May 2004

The hotel is near the Academia and is very good for visiting all the main art galleries. Its withing walking distance of the station but you need a map (as always in Venice). There are good places to eat quite close and its about 2 minutes walk to the boat stop. It is very convenient and we will stay there again

Guest name: FC, United Kingdom

Average rating:  6.8

Guest type: Not Specified

stayed in May 2004

A very comfortable hotel in a centre location (hence the noise level if open windows). Excellent breakfast buffet with views included!They have done a great job in providing additional quiet areas for guest. 2 seconds to Ponte Vecchio. Another plus - a fruit shop and deli just around the corner! Friendly staff, will definitely stay there again on next visit.

Guest name: Mary Hall, Germany

Average rating:  9.7

Guest type: Heterosexual Couple

stayed in Mar 2004

The location of the hotel could not have been more perfect; it was right at the foot of the Ponte Vecchio. Staff was very helpful. Rooms were spacious and extremely clean. We would highly recommend this hotel.

Guest name: SJ, USA

Average rating:  8.9

Guest type: Group of friends

stayed in Mar 2004

We really enjoyed the night that we spent. It was our first night in Italy and the location of the hotel was perfect, we stepped out of our hotel and we were at the Ponte Vecchio. There are several excellent restaurants down the block and the breakfast at the hotel was the best we had because of the variety of choices and the beautiful view of Florence.

Guest name: BL, USA

Average rating:  7.2

Guest type: Not Specified

stayed in Feb 2004

All in all it was fine. If I was pushed for a comment, I would mention that I think the maids should not clean a room until the occupants have left for the day. We returned to our room from breakfast to find a maid cleaning. Nothing wrong with that except that she continued to clean whilst we tried to get ready to go out - to put it bluntly, we were effectively prevented from using the loo. That said, we would certainly return to the Pitti Palace.

Guest name: Alastair Carey, United Kingdom

Average rating:  9.3

Guest type: Heterosexual Couple

stayed in Nov 2003

perfect location in the center near ponte vecchio, not easy to reach by car because of one way system, free parking outside of the town walls possible, otherways expencive in garages (30 euro/night)delicious breakfast on the 6th floor with beautiful view over the city, our room was rather small and furnished loveless (neon light!) restaurant and cleaning personell friendly, front office personell partly not too friendly, could show more amusement at work, as a whole a good adress to spend some days in the center of the city.

Guest name: Ernst Moispointner, Austria

Average rating:  9.9

Guest type: Single leisure traveller

stayed in Oct 2003

Though the room is smaller by American standards it was perfectly adequate for my needs. The staff was completely knowledgeable and ready to help with any needs. I loved the location, and will be coming back to stay at the Pitti Palace. The breakfasts were exceptional.

Guest name: Laura Cortes, USA

Average rating:  8.8

Guest type: Heterosexual Couple

stayed in May 2003

Excellent location right near the Ponte Vecchio. You never have to worry about getting lost. There is some noise from the loads of tourists on the bridge which could bother you if you are a light sleeper, but we had no problems. A very pleasant place to stay.

Guest name: Eric Wright, USA

Average rating:  9.1

Guest type: Single leisure traveller

stayed in Apr 2003

The single rooms are very small. However, they were very clean and well equipped (even a minibar). I was delighted with the reception, friendliness and helpfulness of the staff, and the restaurant facilities were great. The price was very reasonable. Thank you for a very enjoyable stay.

Guest name: Stephen Reynolds, United Kingdom

Average rating:  5.2

Guest type: Not Specified

stayed in Mar 2003

There was a big difference between the photos and reality, the room was much smaller than on the photograph. The hotel was noisy and the room had a bad smell because of the bathroom. We had a reduction on the normal price, which is 220 Euro (!!!). It was not possible, to left the luggage for 3 more hours in the hotel!!

Guest name: TK, Germany