Hotel De Lanzi - Florence

9.1

Major advantage of the hotel is its location - right in the center by the Dome; our room windows were facing the Dome. It was marvelous and in any case outweighed all shortages. It was a challenge to reach the hotel by car. A map, a taxi driver help, a couple of circles around the Center - finally, we have driven throuh the pedestrian area to get to the hotel - it was OK for Firenze. The garage cost EUR 25 per day though; in all other places of stay in Italy I managed to park for free. The price was quite reasonable since I got a special rate.

3.7

In an italian hotel it seems strange to have to pay for an espresso coffee at breakfast - that sums it up! terrible

3.8

qualche personale e' da sostituire

8.5

The hotel is so convenient right in the heart of Florence. They prefer to be paid in cash . We've stayed there before and would go back again

8.2

Das De Lanzi gefällt mir aufgrund seiner Lage hervorragend. Ich steige in aller Regelmässigkeit in diesem Hotel ab. Leider war diesmal das Frühstück nicht besonders, die Brötchen waren kaum zu essen. Die Zimmer könnten mal wieder gestrichen werden, ansonsten alles prima.

8.2

Well the place was in exellent location, easy to find half mile from the train station,the brekfast wasn't that good, the problem was not with the hotel but with venere, because I did try to cancel one night and the hotel said they couldn't because I had booked with venere, so I have to have that done with venre, so when i did try to cancel with venere I only was able if i cancel the four nights, so the front dask didn't do anything to help me with that, even being three days before I arrive to Milan. The location was the best and I would recomend anyone to stay there.

8.1

The room was very clean and the location of the hotel was wonderful. The size of the room could have been a little bit larger.

5.1

The hotel is located in a rather quiet area (for Florence, this is quite seldom). Expect the Dome bells to ring a 7 and the cleaning in the street to start arround 7 in the morning. The rooms are nice. The breakfast is not. The owners and personnel would gain smiling to their customer (we are not in a cemetery). Prices are rather high for the overall offer. S.R.

8.8

I really enjoyed my stay at Hotel De Lanzi. I was suprised at how small my room was but after I got used to it I felt like it was quite cozy. I appreciated the helpfulness of the staff. All in all, I felt it was an excellent value.

8.9

Localizacao é o ponto forte desse hotel... muito, mas muito proximo ao Duomo... valeu super a pena. O ponto fraco sao as dicas e os servicos prestados pelos funcionarios que oferecem passeios carissimos e nao indicam muita coisa. Dica: Combinem o pagamento no cartao de credito antes de fazer check-in pois conosco quase nao quiseram passar o cartao. Excellent location... poor information provided, but good choice for staying in Florence. Watch out about paying with credit card... they almost didn't accept it.

4.7

i just had a single room, that's good because i did'nt have much room to move about. (shoe box)!!!!!!!!

3.5

Everyone one of the hotel staff that we encountered on our 3 day stay was horrible. From the rude front staff to the dining room staff. They were unaware that one of our travelling companions was fluent in italian. The way they treated other guests was also unacceptable. We will not stay there again and suggest that no one else does.

9.6

Great Location... Ideal. We had a room with a view on Il Duomo and its Campanile. Calm street at 2 secondes from merchant streets. Breakfast OK. The hotel offers possibility of travels in the Tuscany.

8.3

Overall, I can give this hotel a very good recommendation. I was so thrilled to get to the room and see that it had a proper, decent-sized bath - wonderful! The room was well proportioned too. The air-conditioning was excellent and that was very important. One great blight on our stay in Italy was the taxi strike and I was disappointed that the hotel couldn't offer an alternative form of transport to the station. I had injured my back moving house just before we arrived in Italy and it was truly miserable having to drag our suitcases from the station to the hotel and back again (in very hot weather) a few days later. Another little moan is that the breakfast rolls were as hard as rock - quite inedible. The rest of the breakfast was all right - but rather basic. It could very easily be improved which would be worth it. The guests would appreciate it.

7.5

What a delight, having booked my room on-line while in Italy, to find the hotel right next to the Douma. The room was spacious, the bed and bath clean, the breakfast has a long way to go, especially with the coffee. Good thing we were right in the heart of Frienze. Only one surprise, and thank goodness the staff informed us upon check-in. And that was "because of the special rate, we had to pay in Euro's (cash) when we checked out. I was planning on using my credit card. It was only a minor hiccup. The Hotel is absolutley perfect for those aggresive museum tourists, which are all within a comfortable walking distance from this gorgeous Hotel. Ciao, Yvonne Smith

9.6

desk staff very helpful - breakfast staff very nice when we were late risers! Walking distance to everything! Room and bathroom excellent for price. Breakfast typical but nice.

8.1

When we arrived in Hotel de Lanzi it was told us they can not give us our booked room but they can offer in another hotel - Hotel Bigallo - a similar service. We were in Hotel Bigallo, means, my oppinion based on service offered by Hotel Bigallo.

7.1

The room was a bit small, but what it lacked in size it made up for in location - about a block from the Duomo! The shower was a bit bizzarre, as it had no curtain and no wall - it was just a faucet in between the toilet and the sink! VERY weird showering "out in the open" there. Breakfast was very good every morning. The elevator was extremely tiny...just big enough for 2 people with bags! But it worked. When we checked out, the staff seemed to be in a rush to get us out, and they sprang the "cash only" policy on us. But I knew this was coming because of others' comments on Venere.com, so thank you all! But be forewarned. Overall, it was an OK place - I have nothing horrible to say about it and would probably recommend it and/or stay there again. Just bring cash - ha!!

6.7

The breakfast was a farce

3.8

The only good thing about this hotel was the location. From the entrance to the room, it was very gloomy and poorly decorated. The breakfast was mediocre. We were quite disappointed.

9.1

Great place to stay. We would stay again. The location was perfect. Staff spoke English well, and helped out with transportation.

9.1

De Lanzi is in an outstanding location. It was one of the best Quality vs Price values during our two weeks in Italy.

8.0

Excellent location, reasonable price. Recommended.

9.1

No brainer, one block from Duomo on quiet side street. Supermarket, shopping and all the sites at your doorstep. Excellent value.

2.6

This hotel was a total disappointment. It was dirty and way over priced. They made me pay cash because they said I got a special rate. Do not stay here. There are better hotels in Florence. I just got there late and on New Years weekend.

9.0

Advised on departure that Cash payment was required as we had booked via web, and therefore not paying rack price. This had not been explained prior to or on arrival. Finally accepted credit card after some debate.

9.6

Very interesting Price vs Quality, for position in Florence, very near Duomo, and 10 minutes from Santa Maria Novella Station.... Is very GOOD!

9.9

This hotel was exactly as described online, I have no major complaints whatsoever, have no opinion on the breakfas(skipped it.) Also, the desk clerk was very helpful with me trying to get a train ticket, even went online and printed some things out for me. I would recommend this hotel, and stay there again. It was very close to Duomo.

8.9

Staff were very welcoming and helpful. The one exception was misleading information from the receptionist about the difficulty of getting into the galleries and museum. She tried to sell us guided tours. We found we could independently get ourselves advance tickets easily to the main exhibitions for the following day.

3.4

The woman at the front desk was very nice. The hotel itself was bad for the price. They advertised accepting credit cards but asked for cash. Was very hard to find. The only thing this hotel has is location.

8.5

Es un buen hotel situado a una cuadra del Duomo de Florencia. Dos deficiencias: La primera es el mal aspecto de la entrada, el lobby del hotel esta situado en la segunda planta y es un buen lobby, pero la entrada en la primera planta es desastrosa. La segunda deficiencia es que hay cierto problema al momento de pagar con tarjeta de crédito, porque ellos dicen que la reservación fue hecha a traves de Venere y que por tanto tiene un descuento que impide que pueda ser pagado con tarjeta de crédito. Para el huesped es muy incómodo. En nuestro caso logramos pagar con tarjeta de crédito pero inicialmente se nos dijo que no se podía. Otro inconveniente que tuvimos fue que al llegar quisimos cancelar el último día de nuestra reservación de cuatro noches y nos dijeron que teníamos que hacer la cancelación a traves de Venere; para el huesped el hotel y Venere son la misma cosa. Al final no pudimos cancelar ese cuarto día de nuestra reserva. De todos modos es un buen hotel situado en lo mejor de Florencia con una relación calidad precio insuperable. Estoy seguro de volver a utilizarlo cuando regrese a Florencia.

9.9

This hotel was a gem with spacious, nicely furnished rooms, in an unbeatable location. The staff was very helpful to us regarding driving directions and even walked several blocks to find us when we got lost!

3.3

Bad experience - do not stay here. Incrediby incompetent staff. The Air Conditioning is controlled by the front desk, yet they DENY it. The A/C would turn off in the middle of the night, every night. When we complained, the staff always acted like they didn't know why that happened. One time, I stayed in the lobby to watch the staff person, and I saw him go hit a switch to turn on our A/C. The shower had no shower curtain. The toilet flushed about half the time. I saw their guest log, and almost every person was forced to pay in cash. What kind of 3-star place requires guests to pay in cash? I requested some of our money back, since the A/C didn't work half of the time, and the front desk guy acted like he was just a helpless worker. If you have to pay more to stay somewhere else, it willbe worth it.

9.7

Nice and clean hotel in a great location (next to the Duomo). The staff was very kind; they worked very hard to get us tickets to the Uffizi with less than a day's notice. Great value for the price. We'd stay there again without hesitation.

8.9

The hotel was just as presented on Venere. The room was comfortable and the hotel convenient - one block from the Domo. The staff was helpful and spoke english. I would recommend this hotel to anyone looking for a reasonably priced hotel in the heart of the old city.

5.2

I had an unpleasant experience at this hotel when the night clerk turned off the electricity to my room and refused to offer an explanation or an apology. i will not stay here again.

7.8

This hotel is in a GREAT location. We walked everywhere because everything is so close. No need to rent a car if you stay in this hotel. Our room was spacious and very clean. The room was very quiet and cozy. The breakfast was very simple and plain, but is took away the hunger pains. The only disappointing thing about the hotel was the customer service. They were not the friendliest people and only a couple of staff members spoke english. However, based on the location and cleanliness of the room, we would stay here again!

9.1

This hotel is in a perfect location, walking distance to all attractions and some wonderful piazzas. The room was a little dark, but very clean and the bathroom was quite large and modern. Would definately recommend to others, especially for the price which was very reasonable. Breakfast was great too, everything was fresh. Small note, they told us when we checked in that the "special" price was for cash only, no credit cards which was slightly annoying since they didn't tell us when we booked. Would still recommend though.

4.5

This hotel is in a great location - less than a block away from the Duomo. The hotel is decent but don't use the phones!!! I called the USA using the so called "special" phone rates and they charged my credit card for about $25 per minute! Other than that, the bathroom was big and the rooms were clean.

10

An ideal hotel and perfect location at a very good price, couldn't fault the hotel on anything, the room was a good size and immaculate, air conditioning excellent and breakfast sufficient. Re the mentions of paying by credit card from previous reviewers, we were asked if paying by cash would be a problem when we arrived so if we had been intending to pay by credit card we would have had plenty warning to get cash instead.

7.6

The staff in this hotel where really friendly. There was a night receptionist who would keep you talking for hours if you where to let him, (really nice bloke)and it was right next to the duomo so all the centre attractions where just mins away in each direction. It's lovely and I now know why all the ex-pats head here.

8.8

Nice small hotel and room, especially considering the price. Could not get a better loacation in Florence for the things we were interested in seeing. Clean and quiet. Not much character but still nice.

9.1

The hotel was very nice and the location is especially appealing--right outside your door is the Duomo! Service was good--especially from Beneto who appeared each day in early morning to afternoon. He was very helpful and the hotel made reservations for popular museums. Breakfast was quite adequate and there was plenty to eat. An excellent place to stay with good prices--just remember to have cash as they do not take credit cards for a room booked through the internet (according to the "stern looking" sister that assists in managing the hotel. Would stay there again when in Florence.

5.8

Air Conditioning problem. Rooms are not very spacious and equipped. No choice of TV Channels. Breakfast timing and content is not good at all. The staff is welcoming and nice.

9.9

Ich kann das Hotel nur empfehlen. Sie wollten zwar, daß ich bar bezahle, weil ich durch venere.com verbilligt gebucht hätte. Aber die Zahlung am Ende mit Kreditkarte war dann doch kein Problem. Die Lage ist wirklich super und es ist wirklich ruhig, trotz Domnähe. Der Frühstücksraum hat einen tollen Blick auf den Campanile. Klimaanlage und Aufzug funktionierten einwandfrei. Es gib allerdings keine Minibar.

9.9

Walking distance from train station, in center of old city. 1 Block from Domo and 2 blocks from main square. All major sites within walking distance.

10

I didn't want to have to spend two nights in Florence but the location of De Lanza make the stays very enjoyable. We walked to all the areas because the hotel is centrally located. Room was very large and near the elevator which you could not hear. From our window you could see the tower of the church through the alley way. I didn't notice the bells from the church. Breakfast had a nice selections. All of the staff very helpful. Because we had been traveling already for 3 weeks a self service laundry mat wasn't that far to walk with the clothes in our suitcase. In fact it was kind of fun. While clothes were drying ate near by.

8.2

great location. very friendly and helpful staff. good tv and a/c. i personally don't like carpeted floors in my room. remember to bring cash for check out if you purchase a discounted internet stay.

8.3

Overall, the hotel was really nice and just as we expected. The only objection is that you have to haul your own luggage around, either up steep steps or in a tiny elevator. The location is fabulous and the staff are courteous, if not always competent in guiding you around the city. The rooms are a decent size and the bathroom was huge. And, the air conditioning actually worked! We would definitely stay here again and would highly recommend it to others.

6.5

Good location, very hard to find. I didn't like giving our car to someone in hopes that he would return it the next day. (It came back with a scratch).