Ostoya Palace Hotel - Cracow
Pilsudskiego 24 - 31-109 Cracow
Double room from
€ 140 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.8
10.0
10.0
10.0
8.8
‹‹ This hotel was perfectly located, close to everything. My room was exceptional, with a huge beautiful bath. I had asked for a very nice room and I got it. The...››
19 Dec 2007 read hotel reviewsHOTEL OVERVIEW
hotel outside
Ostoya Palace Hotel housed in a 19th century building, is situated in the historic centre of Cracow, close to the main cultural and entertainment centres, the main market square, the Kazimierz Jewish district and the Old Town.
The property with its warm atmosphere, is the ideal place for businessmen, tourists, couples and families. It features elegant bedrooms able to satisfy even the most demanding guests, two fully-equipped meeting rooms, one hosting up to 20 persons and another one for 50 people, a pub, a restaurant and a sauna as well as a splendid jewellery.
The property also features Wi-Fi Internet connection.
LOCATION
City Area:West
Position of the zone in the city
General map
GUEST ROOMS
double room
The hotel features 24 single and double rooms with private bathroom and hairdryer.
All of the rooms are equipped with individually controlled air conditioning, direct dial telephone, electronic safe, Wi-Fi Internet connection, satellite TV, mini bar and radio.
Baby cots, non-smoking rooms and rooms for disabled guests are available upon request. Small pets are welcome.
- Cot available upon request
- Direct dial phone
- Electronic safe
- Facilities for disabled people
- Hairdryer in room
- Heating
- Individually controlled air conditioning
- Mini bar
- Non-smoking rooms available upon request
- Radio
- Room terrace
- Satellite TV
- Wireless Internet connection
- Writing desk
BREAKFAST
A continental breakfast buffet is served in the breakfast room between 7 a.m. and 11 a.m.
Breakfast can be served directly in your room, on request.
HOTEL FACILITIES
- Credit card accepted
- Dogs allowed
- Entire property is air conditioned
- Groups welcome
- Historic building
- Laundry service
- Lift/elevator
- Pets accepted
- Recently renovated
- Room service - limited hour
- Shops in the hotel
- City guide
- City maps
- City tour
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Tourist information
- Banqueting service
- Congress facilities
- Meeting room
- Massages
- Sauna
- Free parking
- Shuttle service from and/or to the airport
- Bar
- Restaurant
HOTEL REVIEWS
Mature couple
United Kingdom, Apr 2008
On the whole a very nice hotel.10 minutes walk to the market square.All staff spoke English and where helpful.The breakfast was good with plenty of chioce.We ate in the Pub down stairs several times and the food was great value but do not eat in the restuarant in the evening over priced and very poor quality.The beds are very firm and the pillows really poor so after 4 nights I was ready to leave.
Single traveller
USA, Dec 2007
This hotel was perfectly located, close to everything. My room was exceptional, with a huge beautiful bath. I had asked for a very nice room and I got it. The staff was most helpful and courteous. Would definitely stay again. Only regret is that I did not stay in Crakow long enough.
Mature couple
USA, Sep 2006
Very accommodating, warm, helpful staff. Location is perfect: quiet if you don't overlook the street with the trams, but even then, with the windows closed and drapes closed, no problem. Breakfast included and even leaving @ 0400 a beakfast/extra for traveling was provided. My wife was very pleased and we certainly would return.
MAP
connection by road map
DISTANCES
From the main railway station: 15 minutes on foot.
From the airport: 25 km.
TRANSPORT SERVICES
- Free parking
- Shuttle service from and/or to the airport
The hotel features a free private parking.
The hotel organizes a pick-up service to and from the airport, upon request and subject to charges.
HOTEL
hotel outside
ROOMS
double room
HOTEL FACILITIES
restaurant
The Salons restaurant offers exquisite Polish and international specialities accompanied by an excellente wine list.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than 2 p.m.
INCLUDED/NOT INCLUDED IN THE PRICE
Parking is not included in the price and costs €20,00 per day.
Pick-up service to and from the airport is not included in the price and costs €20,00 per car each way.
Small pets are welcome with a surcharge of €10,00 per day.
Use of the sauna is not included in the price and costs €4,00 per hour.
Baby cots are included in the price.
Breakfast is included in the price.
Breakfast room service is included in the price.
CANCELLATION POLICY
If a booking is not cancelled 3 days before the day of
arrival or for no show the first night shall be charged.
You may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.


