Hotel Terminus - Como

7.4

The staff at the hotel were simply lovely. Very helpful, polite and friendly. The room itself was interesting although rather small. However, the noise emanating from outside the window of our room was too much. Maybe if we stayed in a different room the noise would've been less. There was no air conditioning in the room and therefore it was a difficult choice between the "HEAT" with the windows and shutters closed to reduce the level of the noise and bake or open the windows and be kept awake or woken up very early despite being on holiday. I would stay at the Terminus again, definitely. However, I would insist on a quieter room.

7.1

Great location in the heart of Como, close to all the attractions and easy for ferry use. Restaurant in the hotel very good and size means fine balance between intimate and cosy and just too close to other diners.

8.8

The staff were very friendly and helpful with restaurant suggestions.

7.6

Wow what a location, opposite the lake, a five minute walk to restaurants, shops and bars. This is what you are paying for, you are in Como and everything seems a little expensive. Upon arrival the staff were very accomadating and though we spoke Italian, English was not a problem. A bit disappointed with the room for the price but again it is all about LOCATION!!! Would I stay here again, probably but see if you can avoid getting a room the backs onto the alley at the back, noise though not a massive problem did make for early than planned wake ups.

9.1

Ideal location across the street from Lake Como and a 5 min walk from Como Lago train station. Ferries to Bellagio and other Lake Como towns leave from across the street. Rooms are modern, continental breakfast is fine with excellent staff. Hotel is near several shops and restaurants and the funicolare to Brunate. Definitely recommended.

10

Everything about this hotel was great!!

9.7

Very friendly and welcoming and good English spoken by all staff encountered. Next to the lake and a 1 minute walk from Como Lago Nord station which is just one hour from Milan and only 5 euros each way. I had a back room which was closer to the church bells and the refuse trucks, but if you are bothered by this take ear plugs. Continental breakfast was really good and when I had to catch a train they even wrapped me some croissants to eat on the journey. Breakfast didn't start until 07.00 whereas 06.30 would have been better for me, but this is a tourist town and I was on business!! Nothing was too much trouble and I would thoroughly recommend this hotel and wouldn't hesitate using it again if the opportunity arises.

7.9

My girlfriend and I thought it was excellent. We were particularly impressed with Chiara's (the receptionist) helpfullness. She was very warm and helped us with everything we needed, even recommending a lovely restaurant. Breakfast was very good in the quaint breakfast room. The surroundings were beautiful, our room was very modern and clean with an excellent shower! But we were sad there was no bath. We had a wonderful view from our 4th floor window over-looking the lake. Overall excellent central location, everything within walking distance. Hotel easy to find from the train station. We will definitely go again. See you all there! P&C

10

Muy buena atención,habitaciones muy confortables.

6.9

pretty good on the whole, although the rooms are rather dated

4.3

le terminus est un assez bel hotel avec un sens de l'hospitalité et du confort qui me semble ne pas etre en adequation avec les 4 etoiles affichées. l'hotel, en travaux lors de notre sejour, n'a pas hesiter a nous mettre dans une chambre qui donnait sur une sombre ruelle ou les poubelles passent a 5 heures du matin, et ou les travaux étaient tres derangeant des 8h. ca a fortement compromis le calme souhaité pour ce sejour. surtout qu'ils n'ont pas du tout revu leur tarifs a la baisse du fait du desagrement. les chambres sont honnetes mais pas geniales, pas tres grandes, la salle bain etait assez quelconque. de maniere generale, je m'attendais a mieux pour un 4 etoiles

4.7

Service staff (maintenance workers) were VERY noisy. Photographs of property were misleading. Front desk staff was very helpful.

8.6

The hotel is well located. The breakfast was better than I anticipated.

7.1

It's very good structure, but it miss room serice!!!

9.4

We had the great advantage to got a suite, because all double rooms were occupied. It's a very beautiful hotel and we can / will recommand it to our friends.

6.1

el hotel esta muy bien situado, es un edifici0 muy bonito, la etancia en general es muy agradable, aunque la habitacion era muy reducida. el precio como en casi todos los hoteles de francia y italia de estas caracteristicas i situados centricos. me parece muy alto, sobre todo si lo comparamos con los precios de hoteles similares en españa. si volviera a esa ciudad volveria a ete hotel.

7.6

The price quoted by Venere was not the exact price we paid, the latter being slightly highter, but there wasn't a huge difference. The view from our room was over an alleyway filled with rubbish bins, but this was probably our only criticism of an otherwise lovely hotel. Its location is its greatest advantage, and the breakfast is very nice.

7.8

This nicely decorated hotel was in a great location facing the lake and was close to shopping, restaurants, and sights. We booked a double room (#211) at 164 Euro per night. When we arrived at the hotel around 11am to check in, we were pleased that our room was ready for us. It was clean and a decent size. And, the air conditioning worked well during the mid-80 temperatures we had. The staff were helpful in giving directions to area attractions and were generally friendly. A continental breakfast was served on a lovely patio – cereal, pastries, and fruit. Parking space available for 18 Euro per night and wi-fi internet access available in the lobby (5 Euro for 5 hours.) Hotel was good value for the money. We'd stay here again.

6.2

Lovely building and a great location, but service wasn't that good. The safe in my room didn't work, and despite my reporting this twice, the problem was not fixed. The room was very small and the carpet wasn't clean. This was the most expensive hotel I stayed in during my holiday, but the services and facilities were definitely better elsewhere.

7.8

Thanks to the feedback posted by others regarding Hotel Terminus we were pre-warned about certain rooms in the hotel with unacceptable noise levels from the side alley. Reluctant at first, reception eventually moved us to a more quieter room as they had booked us into a smoking room, which clearly was not specified on our booking. Overall, our stay and service was of a decent standard and the location was great for attractions and restaurants in central Como.

8.9

Outstanding service

8.5

Ci siamo trovati benissimo in Terminus, ci hanno dato una camera con vista su lago, apparte la camera e' un po' antica e la pulizzia della camera al mio viso non e' proprio massimo.... pero' la qualita' del personale e' ottima! Tornero volentieri a Terminus la prossima volta che capito a Como.

4.5

The location was excellent. The hotel was nice. The employees were cold; not typically warm Italians. Our room was overlooking the alley where the trash cans were. We asked to be moved. They said no rooms. We asked if the trash was removed in the morning. They said no. It was around 6 a.m. The next day we asked if it was a daily pickup, they said no. They came again the next morning very early. We asked to be moved. After begging, they moved us to a quieter room...our last night. They seemed to be annoyed that we asked for any assistance. They even tried to charge us for breakfast one morning (which we did eat) on our last day. Problem was we had the breakfast included in the price of the room and had not eaten breakfast the first two days.

8.4

This is unquestionably an excellent hotel in a beautiful location. However, it was a disappointment to discover that on our first night the restaurant was closed. How can a hotel restaurant simply close? On our second night we tried to book dinner at 5.30PM but were told that the restaurant would not open until 6.30PM When we tried to book later we were then told that the restaurant was fully booked! As there were few people staying it obviously was not busy with hotel guests. After complaining we were eventually given a meal in another lounge. In fairness the food and the service was thereafter excellent. To sum up - a competent hotel simply has to understand that if the hotel is open then the restaurant should be open also and that hotel guests are entitled to have some kind of priority for restaurant reservations.

9.8

Terrific staff and very good food.

9.5

The only problem with the room was the safe and the sheets were dirty, the hotel fixed both of them within 8 hours.

10

Room was great with a wonderful view. Staff was extremely helpful and courteous. I would definitely stay there again!

9.9

What an elegant, comfortable hotel! The bathrooms in Italian hotels are often the distinguishing feature between bad/good/better. The single room I had was richly appointed, with a huge bathroom and functional shower, and the property itself is lovely. I'd go back... when I can afford it!

8.2

I only have one comment to make and that is the breakfast area needs to have a few more smaller tables for those travelling in two's. The breakfast itself was excellent for a buffet.

6.4

The hotel is in an excellent location, has wonderful architecture, a beautiful terrace overlooking the lake and helful staff --- and that is the best thing it has going for it. Upon arrival, we were given a 3rd floor room overlooking a back alley that smelled of garbage and contained dumpsters. We refused the room and were given a room on the first floor which was very quiet however the carpet and window sill had not been cleaned for some time. Unfortunately, this hotel does not come close to a 4 star hotel in terms of cleanliness and room amenities...more like a 2 star hotel. The restaurant terrace was very nice but the menu was limited and very routine.

9.8

Thank you for handling this last minute reservation so quickly. Great central location. Across the street from boats to tour Lago Como. Bicycles,free for guests, are available to bike as far as you dare around the lake. Nice breakfast buffet. The rooms are Quiet!! Would stay again.

8.0

Very conveniently located. Overlooking Lake Como, ferries to Bellagio, Varenna, etc. directly across the street; shopping; restaurants all within walking distance. Comfortable rooms, extremely helpful and friendly staff. Great value. I would definitely stay at Albergo Terminus again.

9.9

Beautiful renovated "old world" hotel, elaborate breakfast compared to some. I preferred Como to Bellagio to stay because of the many tourists and its location.Restaurant in th2 hotel was excellent as were several within several meters walking distant. Great experience

8.2

Terminus is a very nice hotel! I would love to come back...

7.1

The Hotel was in a very central location in Como, however the room was quiet small. There was parking available at a cost of 11 Euro per day. The breakfast was quiet good, however they did not have a high chair for a baby.

10

We had an outstanding stay at the Terminus. The beds were great!

8.7

We upgraded our room at extra cost to have a lake view, although the original booked roon was OK but no lake view. Staff at the hotel excellent.

10

After one month of travelling Europe, we ended our wonderful vacation in Como at the Terminus. If I had known how amazing the hotel and the city were, I would have spent the whole month at the Terminus. The hotel is located in an ideal spot...right in front of the lake, close to everything, and just gorgeous. The bar/ restaurant is lovely and the perfect spot to watch a sunset and have a drink. The breakfast buffet each morning was fabulous. The hotel even has bicycles that you can borrow for a little ride around the lake. This was, by far, the best service we had in Europe. I will definitely return to this hotel.

9.7

my wifes is from rome so as you can imagine i have stayed all over italy and this was one of the most enjoyable visits i have experienced, once i had found the hotel! Location, staff and hotel were all excellent. Good value for money.

8.1

Fantatstic location , with really helpful reception staff,

6.1

Thank you very much for your hospitality. We had good time, 35 anniversary of our wedding, at your hotel of Como.

10

BEAUTIFUL HOTEL, NICE STAFF, EXCELLENT BREAKFAST, GREAT VIEWS! CAN NOT WAIT TO RETURN! A++++++

2.8

From the first contact at the check-in desk, our experience was terrible. The employees kept us waiting while they talked among themselves. We were then shown to a room which overlooked the trash dumpsters. We had requested a room facing Lake Como. We refused the room shown, and were given a slightly better, but much smaller room. Each morning at breakfast we found the employees to be rude and noisy.We would NEVER stay there again. The other hotels we visited while in Italy were absolutely wonderful.