Hotel Barchetta Excelsior - Como

Average rating:  8.9

Guest type: Mature couple

stayed in Mar 2008

This hotel has a view to die for well worth the upgrade to a lake room right accross the plaza from the ferry a most beautiful part of Italy

Guest name: Joyce McBride, Australia

Average rating:  6.2

Guest type: 

stayed in Feb 2008

I booked for a double room, then when I checked in, what they were trying to give to my sister and me was a queen bed. ANYWERE IN THE WORLD, A DOUBLE ROOM IS TWO BEDS UNLESS INDICATED OR REQUESTED BY CUSTOMER. (I travel more tran 20 times per year). They ofered us a two bed romm, but at a higher price, and... further more, as they did not have any available, they finally gave us one with a view at almost double price than it was when we booked. THAT WAS TRICKY!!! They offer you parking with a daily charge, but you have to go several blocks down, to another hotel, where there is no sign or service to open the door.

Guest name: M. Elena Jometon, USA

Average rating:  3.4

Guest type: Single traveller

stayed in Dec 2007

I THINK PALACE HOTEL IS NOW FAR BETTER HAN BARCHETTA. THIS HOTEL NOW NEEDS MASIVE RENOVATION. ROOMS HAVE BECOME VERY OLD AND SERVICE IS POOR. BREAKFAST IS POOR. I HAVE STAYED HERE 4YERAS BEFORE THAT TIME THIS HOTEL WAS VERY NICE. RATHER EXCELLENT.THE WATER STOPPED DURING THE MIDDLE OF MY BATH IN THE MORNING FOR 10 MINUTES.

Guest name: VIJAY SINGH, India

Average rating:  4.2

Guest type: Mature couple

stayed in Oct 2007

rooms clean ,staff great especially reception but breakfast poor in comparison to other hotels. We thought American bar and ground floor very dated and small for size of hotel we had good mealat your sister hotel the Palace although the lighting in the restaurant is terrible! We were in Como for a short break following a wedding in Milan

Guest name: Martin Harvard-walls, United Kingdom

Average rating:  9.7

Guest type: Mature couple

stayed in Oct 2007

We stayed at the hotel in mid October of 2007. Its perfectly located to catch the ferrys to the villages on Lake Como. The hotel is right across the street from the lake. Lots of outdoor cafes all nearby. We did take a taxi from the train station to the hotel, but would tell others to walk instead. Once you exit the train station and go down the steps toward the city - the hotel is on that same street and is about 5 to 7 minutes walk from there. So no taxi is needed. We arrived at night though and were not sure about the streets. But we did a day trip to the town of lugano and easily walked back and forth to the train from the hotel. Rooms were big, bathroom was huge with a full bathtub. Hotel was great. Nice breakfast with eggs, bacon, croissants, etc. We would definitely stay here again, it was really easy access to everything on the lake.

Guest name: Mark Foster, USA

Average rating:  7.9

Guest type: Mature couple

stayed in Oct 2007

Hotel mitten in der Stadt am See. Nicht ganz ruhig wie in einer lebhaften Stadt es normal ist. Dafür ist man mit ein paar Schritten an allen schönen Punkten. Sehr nettes und hilfsbereites Personal.

Guest name: GP, Switzerland

Average rating:  9.2

Guest type: Young couple

stayed in Oct 2007

Great location, in the heart of the city center. Outstanding service!! Been there on business and leisure and it's perfect for both.

Guest name: RC, Mexico

Average rating:  7.6

Guest type: Mature couple

stayed in Aug 2007

the hotel has the best location overlooking lake como, the standard room is not so pleasant and does not necessary have a lake view.The furniture is outdated and the bathroom is small and outdated but clean. No english channels on the TV except CNN

Guest name: AA, Kuwait

Average rating:  3.9

Guest type: 

stayed in Aug 2007

ATTENZIONE.Camere pessime sia come arredo che per la pulizia.Mi hanno fatto pagare l'utilizzo di internet per un intera giornata nonostante non lo avessi richiesto (ero per lavoro partivo la mattina e rientravo la sera).La parola del cliente non è bastata pessimo approccio con il cliente.L'unica cosa positiva il balcone sul lago. Assolutamente da evitare.

Guest name: Stefano Volterra, Italy

Average rating:  8.3

Guest type: Mature couple

stayed in Aug 2007

la chambre,la vue et l'accueil excellent. L'insonorisation de la chambre avec l'exterieur excellent.L'insonorisation avec les autre chambres tres mediocre. Le bar et le restaurant mediocre.

Guest name: Borsellini Bruno, Belgium

Average rating:  8.6

Guest type: Mature couple

stayed in Aug 2007

Hotel di qualita' , adatto per passare un momento di romanticismo e passione. Bella vista del lago e ottimo panorama serale

Guest name: RAYMOND WOLFF, France

Average rating:  8.4

Guest type: Family with young children

stayed in Aug 2007

Reservamos dos habitaciones dobles. Las dos eran amplias, fantásticas, los baños también, pero uno de ellos tenía un olor muy desagradable a tubería que la encargada de la limpieza intentaba disimular con ambientador y poniendo el aire acondicionado a tope. Los alrededores son fantásticos. Está muy cerca de la catedral y delante de una plaza que da al lago. El desayuno estaba bastante bien.

Guest name: RG, Spain

Average rating:  4.0

Guest type: Not Specified

stayed in Jul 2007

we couldn't found the terrace on the top for breakfast, in general it was to noisy, the parking has not good supported,

Guest name: Alois Koller, Germany

Average rating:  4.9

Guest type: Young couple

stayed in Jul 2007

We stayed at Barchetta for only one night out of 6 of our car trip from France to Italy, but it was a total disappointment in comparison with other hotels we stayed in. Though the location is good, both the exterior and the interior leave MUCH to be desired. Service at breakfast was really awful.

Guest name: Tatiana Medennikova, Russia

Average rating:  6.5

Guest type: Family with young children

stayed in Jul 2007

Though discounted parking is advertised, it is extremely limited (4 spaces). There was a rock concert on the square on Saturday night which kept us up until very late. Pre-notification of a concert would be expected. Otherwise, beautiful views, nice rooms and good breakfast. The hotel kept their committment to providing us rooms next to each other.

Guest name: Lee Dinneen, USA

Average rating:  8.4

Guest type: Group

stayed in Apr 2007

There is a very strange system when they block the amount twice as big than the price of the stay on the credit card. It took me 2 weks in order to get them to release the money, everything else was perfect.

Guest name: OB, Russia

Average rating:  9.2

Guest type: Not Specified

stayed in Dec 2006

Excelent service!! I would definitely come back. AA+

Guest name: Rogelio Cuevas Ruiz, Mexico

Average rating:  5.2

Guest type: Mature couple

stayed in Dec 2006

l'albergo è in buona posizione, ma bisognerebbe di un bel restauro. letti scomodi e vecchi, arredamento squallido e poco efficiente.non dà il senso della pulizia. ascensori inadeguati e vecchi.Hall pvrovvisoria e male organizzata. complessivamnte albergo da 3-- stelle.andrebbe ristrutturato in toto.

Guest name: Paolo Di Gregorio, Italy

Average rating:  9.5

Guest type: Young couple

stayed in Dec 2006

Breakfast has to be richier based on the hotel category. Parking price is high. However it was a perfect weekend.

Guest name: GM, Italy

Average rating:  10.0

Guest type: Mature couple

stayed in Nov 2006

tres bon hotel pour notre séjour touristique sur Come. Personnel acceuillant et disponible. Hotel a recommander

Guest name: JEAN PIERRE CAILLET, France

Average rating:  8.7

Guest type: Young couple

stayed in Oct 2006

Getting a room with a view was well worth it.

Guest name: Ghassan Haddad, Italy

Average rating:  7.6

Guest type: Mature couple

stayed in Oct 2006

The buffet breakfast was not as nice as ones that we have enjoyed at other hotels at a similar price. For some questions, "not applicable" should be included as a choice.

Guest name: CW, Canada

Average rating:  9.5

Guest type: Mature couple

stayed in Sep 2006

Hotel is in an excellent location for a visit to Lake Como. Shopping and restaurants close by. Good access to boats for travel on lakes. Parking available at sister hotel about two blocks away. Staff was extremely helpful and friendly. Would definitely stay here again.

Guest name: Thomas Carter, USA

Average rating:  4.9

Guest type: Mature couple

stayed in Sep 2006

Outstanding location. Desk staff suffer from delusions of grandure.

Guest name: Richard Cartoni, USA

Average rating:  6.2

Guest type: Mature couple

stayed in Sep 2006

Hotel directions not adequate - very difficult to find. Room excellent and very spacious but only one easy chair although there was penty of room - we asked for another which was provided. The staff were efficient but not friendly. the breakfast waitresses were surly to point of rudeness. the location is excellent but the view was marred by two very large marquees in the square from Sunday - Wednesday which completley obscured our view.

Guest name: John Moffat, United Kingdom

Average rating:  9.2

Guest type: Mature couple

stayed in Sep 2006

First stay. Great view and location. Would stay again.

Guest name: Paul Whitely, Canada

Average rating:  9.3

Guest type: Mature couple

stayed in Aug 2006

Very good hotel in excellant location . We stayed for four nights and will return . Would strongly recommend hotel for anyone using Como as their base . Good proximity to resturants and all amenities .

Guest name: Freda Mcshane, United Kingdom

Average rating:  9.2

Guest type: Mature couple

stayed in Aug 2006

The lakefront room is worth the extra. We had a beautiful room on the 5th floor with a great view or the piazza and the lake.

Guest name: FH, USA

Average rating:  7.4

Guest type: Single traveller

stayed in Aug 2006

Breakfast not so good. Beer in Bar to expensive.

Guest name: JB, Ireland

Average rating:  9.0

Guest type: Group

stayed in Aug 2006

Great value Great location

Guest name: Michael Matuskey, USA

Average rating:  10.0

Guest type: Not Specified

stayed in Jul 2006

Excellent service, incredible views from balcony. We were a group of 12 and the staff couldn't have been more gracious in accomodating our requests. A little tricky driving in and finding the hotel...also, parking was a little bit of a challenge, but again, the staff came to the rescue. I highly recommend this hotel.

Guest name: Roberta Borsella Farnum, USA

Average rating:  9.9

Guest type: Mature couple

stayed in Jul 2006

We had a very pleasant and relaxing 14 days stay in July. Barchetta is an excellent hotel, very conveniently located. We stayed in a double de luxe room with the view of the lake. The staff members were friendly and helpful. We would highly recommend this hotel to everybody.

Guest name: David Shamos, USA

Average rating:  9.3

Guest type: Mature couple

stayed in Jul 2006

Matteo (at the reception desk) was very helpful. The view was stupendous. Classy hotel! We were there for two very short days. Wish we could have been there longer.

Guest name: Claudia Alstrom, USA

Average rating:  7.3

Guest type: Mature couple

stayed in Jun 2006

Excellent location in Como. The only reason I would not return to this hotel is because we preferred L. Maggiore to L. Como.

Guest name: Lucilla Lang, United Kingdom

Average rating:  3.5

Guest type: Heterosexual Couple

stayed in May 2006

most unattentive and unhelpful staff of any hotel I have ever stayed in.

Guest name: Jake Mendel, USA

Average rating:  7.4

Guest type: Group of friends

stayed in May 2006

The dinner choices were limited and the preparations were not so imaginative. Otherwise I enjoyed the stay at the hotel. The location was ideal and front desk staff was wonderful.

Guest name: Hiller Paula, USA

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Apr 2006

An excellent hotel to stay at. We had a double room delux, a specious room with a balcony, overlooking the piazza and Como lake, close to everything. Very helpful staff. We will definitely stay here again.

Guest name: Araksi Oganesyan, USA

Average rating:  8.2

Guest type: Heterosexual Couple

stayed in Jan 2006

le camere con vista lago sono eccezionali, soprattutto ai piani alti; il parcheggio (19 euro a giorno) è a pagamento extra e non è custodito.

Guest name: TP, Italy

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Nov 2005

This was an excellent hotel, particulary for the price paid. The staff was very helpful, the rooms were spacious and nicely decorated. This was a particularly large room for European standards. Great location for accesst to the city.

Guest name: SG, USA

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Nov 2005

This was an excellent hotel, particulary for the price paid. The staff was very helpful, the rooms were spacious and nicely decorated. This was a particularly large room for European standards. Great location for accesst to the city.

Guest name: SG, USA

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Nov 2005

This was an excellent hotel, particulary for the price paid. The staff was very helpful, the rooms were spacious and nicely decorated. This was a particularly large room for European standards. Great location for accesst to the city.

Guest name: SG, USA

Average rating:  8.0

Guest type: Not Specified

stayed in Nov 2005

I like the hotel and location. Rooms are a good size and the complimentary breakfast is very good. This hotel needs a bit of a face lift, the bedding and decor is outdated.

Guest name: Kristina Merolli, Switzerland

Average rating:  9.1

Guest type: Gay Couple

stayed in Oct 2005

We loved our stay. Wish we had more time. Thank you for the quick response to my reservation needs.

Guest name: LR, USA

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Sep 2005

This hotel was just as described. We were pleasantly surprised with an upgrade to a lake facing room. A pleasant walk from the train station.

Guest name: BT, USA

Average rating:  9.2

Guest type: Not Specified

stayed in Aug 2005

Great location. Right across the piazza from the lake and ferry docks. Room was very comfortable for late August. We would definitely recommend the Barchetta.

Guest name: James Hamilton, USA

Average rating:  4.9

Guest type: Heterosexual Couple

stayed in Aug 2005

Am abend fühlte ich mich nicht wohl darum habe ich eine Bouillon bestellt, der Preis war ein bisschen übertrieben, musste nämlich Euro 17,30 dafür bezahlen.

Guest name: FP, Switzerland

Average rating:  7.1

Guest type: Heterosexual Couple

stayed in Aug 2005

The staff on reception were friendly and very helpful. The room was comfortable, we went for a delux room with a view of the lake, didn't realise we would have a balcony so that was a bonus. The only complaint I would make is that finding the hotel was difficult, I couldn't find a map of it's location on the website and with Como's one way system we drove around the town a few times before we managed to get to our hotel. Once we were there though I couldn't fault the location, very central and, as described, right on the water front. We had a very relaxing stay.

Guest name: Sally Dowen, United Kingdom

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Aug 2005

Pretty nice hotel. Parking SUCKED. They had 18 Euro a day parking at the Palace hotel, I wonder how much people that stay at the palace hotel pay for the parking? Not sure. The palace hotel looked a LOT grander and it's just a couple steps down the road. The people at the Barchetta Excelsior were pretty snobby at the desk, but the bar tender was pretty nice. I thought the waitress was going to have a seizure at breakfast when I asked for a tray to bring my boyfriend breakfast because he wasn't feeling well. The room was nice, had a wonderful view of the lake, small balcony- It rained the entire weekend but we still had a nice time! It's right across from the boat station and just a bit from the train and trolley up the mountain. Saturday has an all day market that looked great but we didn't stop. Como is a wonderful place, but didn't see any beaches what so ever.

Guest name: BB, Italy

Average rating:  8.6

Guest type: Not Specified

stayed in Jul 2005

We stayed in a de-luxe with small balcony with fab view overlooking the lake. Room was clean but on the small side. One minus point was having to share breakfast table with 6 others but in saying that the breakfast was of good quality with choice of hot & cold.

Guest name: Anthony Bell, Italy

Average rating:  10.0

Guest type: Family Group

stayed in Jul 2005

Everything about this hotel was first class and we would not hesitate to book there again.

Guest name: Jane McEwan, United Kingdom