Double room from
€ 255 (Tax included)
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.3
8.6
9.2- 9.3
- 9.2
‹‹ Very welcoming, conscientious, courteous front desk staff. Room was a junior suite on fifth floor, furnishings were new, bed was comfortable, bathroom was...››
11 Apr 2006 read hotel reviewsHOTEL OVERVIEW
hotel outside
An oasis of peace and convenience expects you in the heart of Cologne:
the Excelsior Hotel Ernst is known for its meticulous attention to detail and exquisite design.
The property has 145 years of tradition and elegance and guests will find a number of amenities, such as two restaurants, a piano bar, a health club and Studio de Beauté, as well as meeting and business facilities.
LOCATION
City Area:Altstadt-Nord
Position of the zone in the city
General map
Thanks to the convenient location of the hotel in the city centre of Cologne, sights such as Cologne cathedral, the Philharmonie, the Old Town, the KölnArena, as well as the exhibition centre are easily reachable on foot.
GUEST ROOMS
double room
Each of the luxurious 142 rooms has been individually and tastefully decorated and reflect the classic and exceptional ambiance of the hotel - a harmonious blend of tradition, contemporary life-style and technology.
All guestrooms feature en-suite bahtroom with hairdryer, direct dial phone, wireless LAN, computer/Internet access, satellite TV with remote control, safe, radio, mini bar and Pay-TV. Many rooms are also equipped with air-conditioning.
- Air conditioning
- Colour TV
- Cot available upon request
- Direct dial phone
- Hairdryer in room
- Heating
- Internet plug
- Mini bar
- Non-smoking rooms available upon request
- Pay TV
- Radio
- Rooms with view available upon request
- Safe
- Satellite TV
- Telephone
- Telephone in bathroom
- Wireless Internet connection
- Writing desk
BREAKFAST
Every morning from 6.30 a.m. to 11 a.m. you can enjoy a rich breakfast buffet in the Gobelin Saal.
If you wish, breakfast may also be served directly in the rooms.
HOTEL FACILITIES
- Access for disabled
- Air conditioning
- Beauty salon
- Credit card accepted
- Dogs allowed
- Entire property is air conditioned
- Historic building
- Laundry service
- Lift/elevator
- Room service - 24 hour
- Room service - limited menu
- Shoe polishing service
- City maps
- Concierge
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Tourist information
- Banqueting service
- Business center
- Conference room
- Congress facilities
- Meeting room
- Fitness room
- Sauna
- Steam bath
- Limousine service
- Private parking
- Shuttle service from and/or to the airport
- Valet service
- Piano bar
- Bar
- Lounge bar
- Restaurants
HOTEL REVIEWS
8.5
Single traveller
Austria, Nov 2007
Staying in Cologne for two nights in november (when the weather can be unpleasant), with the cathedral as the primary interest, the location of this hotel was ideal. The church was nearly right across the street (much closer than indicated on the map on venere.com). It had an old-fashioned charm with respect to both interiors and service, and the personnel was friendly and helpful above average - indeed, glad; they seemed to enjoy what they were doing. The atmosphere in the restaurant was perhaps more formal, maybe tending to stiffness, but I do not complain about that - isn't such places an endangered species nowadays?
8.2
Single traveller
Greece, Sep 2007
I just stayed one night in the recently innovated section of the hotel. They room had some problem with electricity supply which I believe will solve soon, after they operate some weeks.
9.4
Mature couple
Belgium, Aug 2006
je regrette que les instructions ne soient rédigées qu'en allemand et en anglais. Je ne parle que très peu ces deux langues par contre je parle normalement le français et l'espagnol. j'aurais aimé pouvoir lire les documents qu'on me présentait. Pour un hotel de cette classe situé à 70 km d'un pays où on parle le français, je trouve cela inadmissible. Et c'est la raison qui me fait dire que je ne retournerai plus dans cet hotel.
9.9
Not Specified
Turkey, Apr 2006
Very welcoming, conscientious, courteous front desk staff. Room was a junior suite on fifth floor, furnishings were new, bed was comfortable, bathroom was sparkling clean with new fixtures. Maid service was excellent. Free minibar was a welcome touch. Location is unbeatable, one minute by foot from Central Station and thirty seconds from cathedral. Breakfast not included in Venere price and would have been EUR 16 but there is a delicious breakfast buffet for EUR 11.90 from 0830 at the classic cafe/pastry shop across the cathedral plaza from hotel. I will gladly stay at the Excelsior again and would highly recommend it.
7.8
Not Specified
Italy, Mar 2006
Nice accomodation.Good services. Great view on Koln Dome
MAP
district map
DISTANCES
From the Köln/Bonn airport: 15 km.
From Düsseldorf airport: 40 km.
From Frankfurt airport: 175 km.
From the main railway station: 200 metres.
HOW TO REACH THE HOTEL
By car
You have an excellent approach from the A1, A3, A4, A57 and A59 motorways. From the exit of the motorway first follow the signs towards Köln-Zentrum/Hauptbahnhof. The hotel is situated directly at the Cologne Cathedral.
By train
From the main railway station, go straight into Trankgasse with the Cologne cathedral on your left-hand-side. After about 200 metres, you will reach the property on the right-hand side.
TRANSPORT SERVICES
- Limousine service
- Private parking
- Shuttle service from and/or to the airport
- Valet service
Valet parking and limousine service are available at an extra charge.
HOTEL
hotel outside
ROOMS
double room
HOTEL FACILITIES
piano bar
The piano bar at the Excelsior Hotel Ernst is a popular meeting place both for guests and the residents of Cologne. Relax with live music and leave day-to-day life behind to live the moment.
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
CHECK-IN & CHECK-OUT
Check-in: the rooms are available from anytime after 3 p.m.
Check-out: it is necessary to leave the rooms before 1 p.m.
INCLUDED/NOT INCLUDED IN THE PRICE
Valet parking and limousine service are not included. Please contact the hotel for exact prices.
The use of the fitness and sauna area is free of charge.
The use of the business center is included in the price.
All minibar drinks are included in the price.
Breakfast is not included and costs €25,00 per person.
Breakfast in the rooms is available at an extra charge. Please contact the hotel for the exact price.
CANCELLATION POLICY
If cancellation is done less than 1 day prior to arrival
the client will be charged for the total amount.
Please note the different cancellation policy for the
follwing fair periods:
free cancellation up to 30 days prior to arrival:
23.-27.09.08/21.-24.10.08/
18.01.-24.01.09/31.01.-04.02.09/08.-13.03.09/
23.-27.03.09/12.-15.05.09/29.08.-01.09/08.-13.09/
09.-15.10.09/16.-21.11.09/
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
€ 159
per room 
€ 89
per room 
