Oleandri Resort Hotel Residence Villaggio Club - Pæstum Capaccio

3.6

I am preparing an insurance claim for loss of enjoyment during our stay since there was little correlation between what we saw on the website and reality. The website info did not detail what a "family residence" constituted so when we arrived we discovered a one bedroom apartment with one single bed in the kitchen diner for a family of four. We had to pay extra to get larger accommodation. There was no correlation between the long list of attractive services and reality: The pool was empty when we arrived on 4 June 2008, having just been painted. It was finally full of freezing water which tasted of paint 36 hours later. There was no "Teserra Club guest pass" which was supposed to allow - "complimentary access to the following services between 24/5 and 19/9: fully equipped pool, beach services (1 umbrella + 1 deck chair + 1 chaise lounge per room), day and night entertainment, a welcome cocktail, cabaret, muscle toning, ping pong, beach-volley, contests and tournaments, gymnastics, aerobics, aqua gym, dance lessons, mini-club for 3-12 year olds, games and recreational activities organised by specially trained staff, baby dance each evening, baby shows." The web photos show a beautiful scene of white linen tables beside a full pool - all the tables had up-ended chairs placed on them with no intnetion to provide a poolside service for most of our 6 day visit. With the exception of the last day or two we had to walk into reception to get any service around the pool area. Our welcome drinks arrived 48 hours after our arrival and only because we requested them and then the resort added them to our bill at €21. They were removed amongst much huffing and puffing by the hotel manageress. Dinner often offered one choice of main course which was not popular amongst our children who have typical preferences for their age and dislike eating bunnies. The beach was open but unmanned on our arrival despite red flags flying over everyone's else's beaches. It turned out that the

9.3

Our stay at the Oleandri was wonderful. The staff were very friendly and accommodating. We stayed there for four nights with 3 other sets of friends (all families with small children) and the management helped us to lodge near each other, even though some bookings were made at the last moment. The suites and villas were all well furnished with fridge, stove-top, and all necessary kitchen wares. The grounds were lovely, and the pool was great for the kids since it has a "walk-in" shallow end. The beach was a short walk through a pine forest and was also very nice. Hotel is a 5 min. drive from temple ruins, supermarket, and several small restaurants and pizzerias. Have already recommended it to other friends who plan to book in late May. Price for quality was fabulous. Property is best suited for families and those who don't mind being around them.

9.0

il Maitre di sala non è molto portato per le pubbliche relazioni e la qualità della cucina può essere migliorata. Comunque tutto ok. ottimo per famiglie anche con figli piccoli.

8.1

Accueil très courtois et chambre très spacieuse. Plage et piscine facile d'accès. Pour ceux qui ne sont pas en mode forfait, un peu difficile de trouver un restaurant. De plus, il faut être attentif pour trouver L,entrée du site

8.1

We were the only guests at this large resort as they were closing next day for the season. We had a few problems - no hot water, no one to contact at hotel, restaurant closed, no phone and no tv. Probably very nice in season.

8.8

A nice appartment-hotel with good value for money. The poolarea is exellent and it´s very close to the beach. Durng off season it´s a bit tricky to find somewhere to eat. You need a car to get around.

10

We stayed here one night on our way down to Reggio from Rome and needed a place to crash. We hoped to be be there at 11pm but due to luggage problems we got to the area at 11:30pm and then could not find it!! We drove all over the place and of coarse street signs are scarce. Most everything was closed but we finally found a pizzeria but nobody spoke English- so after 15 minutes of drawing maps and trying to explain the way to the hotel in Italian a couple lead us there in their car which was soo nice. By this time it was after midnight and when we pulled into the hotel driveway the 6ft gate was locked and nobody answered the intercom. I tried to call the numbers on my cell but i could never get through so we went down to a neighboring hotel and they called for us and we went back and the caretaker was there waiting for us. He took us straight to our room and was talking fast italian the whole time. I understood that we could check in the next morning. The room was very nice, right outside the pool area and the grounds were very pretty. Since it rained the next morning we ate the free breakfast which was very good and then went our our way. THis place was very nice and wish i could have been there in nice weather to enjoy the pool. Just try to get there during daylight hours so if you get lost you can find help.

10

This was an excellent hotel - real value for money. Staff were very helpful.