New Hotel Charlemagne - Brussels

Average rating:  9.0

Guest type: Young couple

stayed in May 2008

We stayed here just 1 night before we caught our plane the next day. We picked it last minute and got it for a really inexpensive rate. The room rate on the door was 325 EUR per night, but we paid nothing close to that. It had a really nice size bathroom which was a refreshing change from shared baths we had at some of the B&B's we used. We didn't really do anything in the neighborhood, but were able to catch our the train at the station up the road (by the Subway) for free since we could use our Eurail pass. But you could also use the subway for fairly cheap. We did go to the Irish bar down the road, and they were really nice. We just ordered some beers and fries.

Guest name: KB, USA

Average rating:  7.3

Guest type: Group

stayed in Mar 2008

Yeah its quiet good hotel for our price range... the service and room spaciouw everything is quiet good....

Guest name: SV, United Kingdom

Average rating:  9.4

Guest type: Young couple

stayed in Mar 2008

Great location to get around brussels within a few metro stops, excellent price to quality relationship. The only weakness is the breakfast buffet: for 21€ € extra we found it was a rip off in terms of quantity and quality/freshness. Prefer to have breakfast in town a lot of places offer this possibility for cheaper and better quality.

Guest name: PP, Luxembourg

Average rating:  9.4

Guest type: Single traveller

stayed in Mar 2008

Price/quality rating "excellent" for what I paid (ie EUR 60/night). The staff were very friendly and helpful. The rooms to the back are wonderfully quiet.

Guest name: BK, France

Average rating:  1.5

Guest type: Single traveller

stayed in Feb 2008

very poor service horrible public spaces totally overpriced room was okay, though

Guest name: TL, Germany

Average rating:  7.5

Guest type: Single traveller

stayed in Feb 2008

I spend two nights in the hotel. The first breakfeast was good, good service and food selection. The second day there was only one and VERY SLOW lady and nearly nothing (8h00) on the table... after complaint the manager made proper steps to improve service. Generaly fine hotel.

Guest name: AK, Slovakia

Average rating:  7.4

Guest type: Not Specified

stayed in Nov 2007

Room very comfortable and modern good location for European Commission. Breakfast disappointing and only worthwhile if included in price. Good restaurants and pubs close by.

Guest name: TM, United Kingdom

Average rating:  8.7

Guest type: Young couple

stayed in Nov 2007

A nice Art Nouveau room in a neat 4-star hotel of the European district of Brussel. The surroundings were a bit too calm (because of the WE) but near the Schuman subway station and the price we paid for 3 nights there was very attractive compared to the regular fare. Conclusion : a hotel mainly catering to businessmen and Eurocrats during the week that fits perfectly well for people wanting to visit Brussel for a WE.

Guest name: RT, France

Average rating:  8.2

Guest type: Not Specified

stayed in Oct 2007

Un gran Hotel de 4 estrellas, no va faltar de nada, algo retirado del centro pero la linea de metro 1 parada schuman te deja en el centro. Situado al pie del parlamento europeo. Es un hotel caro por sus caracteristicas pero nosotros tomamos una oferta de ultima hora y nos salio por 59euros.

Guest name: Antonio Alfonso Casas Sanchez, Spain

Average rating:  7.8

Guest type: Mature couple

stayed in Sep 2007

When traveling in Europe bring your own washclothes if they are important to you. No one in Europe seems to use them.

Guest name: BB, USA

Average rating:  6.0

Guest type: Family with older children

stayed in Aug 2007

the advertisement photos are the suite room, not the normal room After the 9 or 9h30 the breakfast buffet is poor. Good welcoming

Guest name: Jean François Gadeau, Spain

Average rating:  7.1

Guest type: Single traveller

stayed in Jul 2007

It is not the most modern or welcoming but has a reasonable price and it is located just behind the Commission building

Guest name: Adriano Alessandrini, Italy

Average rating:  8.7

Guest type: Single traveller

stayed in Jun 2007

A hotel customer should have a free entrance to the internet.

Guest name: ML, Finland

Average rating:  7.7

Guest type: Mature couple

stayed in May 2007

Price really good during weekends, less so when it doubles during workdays. Very well situated close to airport bus stop.

Guest name: HS, Sweden

Average rating:  8.6

Guest type: Not Specified

stayed in May 2007

Convenient location next to EEC, Metro 5min max. Ok local bars/restuarants, plenty of Italian, but also German, Vietnamese, Chinese, Greek style bars/cafe. Rooms clean, spacious with good en-suite. Breakfast available, but book in advance at 10e, otherwise 19e on day, making it rather expensive. Local cafe/bars ok for conti. b/fast. 4 stops to city centre on Metro. central Brussels ok, but went primarily for music concert. Note, No food markets on Sunday, limited other outlets. Overall comfortable bed, convenient position, clean rooms, exc shower, air conn. if required, fridge for the choclate!

Guest name: Graham Munn, United Kingdom

Average rating:  7.9

Guest type: Young couple

stayed in May 2007

Breakfast a bit poor and with OLD scrambled eggs.

Guest name: Ingvild Becke, Belgium

Average rating:  8.6

Guest type: Young couple

stayed in Dec 2006

The hotel is excellent in general. The quality and price are very good (we stayed 2 nights in christmas 2006 and paid 120 euros in total). The room and the bathroom are very spacious, clean, and well decorated. The hotel is in a convenient location, next to the European Union headquarters, and 5-minute walk from the Schuman metro station, which can take you anyware in Brussels. We arrived by car, which we kept in the hotel car park free of charge. The staff were friendly and helpful and give us some tourist information, and a city map. My only complaints are the following: when we arrived at the hotel we were waiting almost 10 minutes outside because the person at the reception was talking on his mobile and did not open the main door for us. The breakfast is expensive. There was also a lot of noise at 7am because they were reparing one of the lifts! Apart from that it was a pleasant stay. If we returned to Brussels we would stay again at New Hotel Charlemagne.

Guest name: CARLOS JAIMEZ, United Kingdom

Average rating:  8.2

Guest type: Mature couple

stayed in Dec 2006

Very conveniently placed near the airport buses. Very nice room especially considering the low price.

Guest name: Hans Sohlström, Sweden

Average rating:  8.7

Guest type: Not Specified

stayed in Dec 2006

Good value on weekends. Note that breakfast is not included (19 euros extra). Wifi is via SwissCom for 17 euros.

Guest name: JL, Austria

Average rating:  9.3

Guest type: Single traveller

stayed in Oct 2006

Excellent stay, room was on the 6th floor. The room has an Art Deco Decor, and had a lovely atmosphere. Staff were wonderful and welcoming. The only suggestion I would make to the hotel is to provide wireless internet access for visitors.

Guest name: Mike O'Byrne, Ireland

Average rating:  6.0

Guest type: Single corporate traveller

stayed in Apr 2006

I had a standard room which was a little tired and need to be redecorated. Staff were very friendly and efficent.

Guest name: GW, Switzerland

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Apr 2006

The hotel was really comfortable and the staff very helpful and competent. The hotel parking is temporarily closed due (to renewal works) and we had to leave the car in the street. The hotel was further than we thought but it's well communicated by subway.

Guest name: RB, Spain

Average rating:  10.0

Guest type: Not Specified

stayed in Dec 2005

This hotel is fantastic!!!Situated in a great area of Bruxelles near beautiful buildings and parks...

Guest name: Andrea Acciaretti, Italy

Average rating:  7.1

Guest type: Not Specified

stayed in Nov 2005

Pretty normal Hotel, next to the european commitee and the subway. It was lound in the morning cause of the renovation of the hotel. But it was clean and cheap. So it is a good place to stay when you want to hang around in the streets of Bruxelles. A nice hotel with the charme of the 70th.

Guest name: Heiko Riedel, Germany

Average rating:  6.5

Guest type: Heterosexual Couple

stayed in Nov 2005

It was a decent hotel at the price of 69 euro a night. The rooms were old and had a bit of a smell. The view was nice and they were large. The metro was about 5 min away and you could get to the center in about 15-25 min. When we stay in brussels we will look for something a little different and perhaps closer to the center square because if you are not neer the center there really isn't that much to see. The hotel is supposed to be remodeled and the new look was nice but it was not remodeled when we stayed. Internet was expensive at 25euro a day.

Guest name: MIHAI TOMA, USA

Average rating:  7.6

Guest type: Heterosexual Couple

stayed in Sep 2005

it's really ok for the price. the rooms are rather confortable. Altough it's not in the very center of the town there's a metro station at 100meters. The elevetor sometimes didn't work but it was due to the fact that they are installing a new elevator and making works of amodernation. All in all I'm satisfied

Guest name: LR, Italy

Average rating:  7.8

Guest type: Single leisure traveller

stayed in Nov 2004

The Hotel Charlemagne was a nice place to stay. The room was a bit small , but very clean. The prices within the hotel was expencieve, personaly i did not expect to pay 8euros for a bowl of soup, But the over all stay was nice. The staff were very friendly.

Guest name: Noeleen Burns, Ireland

Average rating:  6.0

Guest type: Heterosexual Couple

stayed in Aug 2004

Too small beds Breakfast not included in price, and very expensive to get on top of the normal price. But it was cheap compared to their normal prices, when the european parliment was not on vatation

Guest name: SN, Denmark

Average rating:  6.1

Guest type: Single leisure traveller

stayed in Oct 2004

18 euro for a normal breakfast....it's too expensive!!!!

Guest name: Andrea Quattrini, Italy

Average rating:  7.1

Guest type: Heterosexual Couple

stayed in Feb 2004

The hotel is cleanly and ok, but not really four stars level, I would give him in Germany only 3 stars. We had a room for 65 Euros/N. For this money was it not enough comfortable. The furniture is not modern, the stairs from the parking garage is very old, The bathroom is very well. Employees are very friendly. The location is only 4 metro stations far from the center of the city.

Guest name: DK, Germany

Average rating:  7.1

Guest type: Not Specified

stayed in Aug 2003

When i booked, it doesn't determinated that it wasn't included the breakfast, and its price.

Guest name: Diego Garcia-Baquero, Spain

Average rating:  8.3

Guest type: Single leisure traveller

stayed in Aug 2003

Lack of air conditioner due to an abnormal heat wave and constructions in the neighboring area were somewhat disappointing. But everything else seems just fine.

Guest name: TK, USA

Average rating:  7.6

Guest type: Single corporate traveller

stayed in Mar 2003

Room rather small, not easy to get around. Public areas just O.K. Staff pleasant. Location O.K. if you do not need to walk to centre.

Guest name: Jonathan Stackhouse, United Kingdom