Hotel Ustel - Brussels

Square de l'Aviation 6-8 - 1070 Brussels

Double room from

€ 70 (Tax included)
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Average guest rating:

7.8

7.8 ( 86 Hotel Reviews )
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.08.0
  • 7.37.3
  • 7.67.6
  • 7.57.5
  • 5.95.9
Thomas has stayed here and says:

 ‹‹ Hotel Ustel is close to the station Bruxelles Midi where I arrived and departed. I stayed for 54 Euro per night. For this location and this price the quality...››

27 Jun 2005 read hotel reviews

HOTEL OVERVIEW

Hotel Ustel Brussels - Venere.com hotel lobby The Ustel hotel is situated within the ring of Brussels, a stone's throw away from the Gare du Midi railway station (Terminal Eurostar-Thalys), which allows guests to easily reach the property from the airport and enjoy a full range of transport faicilities to get around the city and its surroundings.

La Grande Ecluse restaurant serves a good quality gastronomic cuisine at lunch and dinner. Les Fringues lounge bar, which is open every day, is a nice spot to meet your friends and have a drink. The hotel also features excellent meeting facilities and Internet Point.

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LOCATION

Hotel Ustel - City Area:Gare du Midi - Thalys

City Area:Gare du Midi - Thalys

Hotel Ustel - City Area:Gare du Midi - Thalys

Position of the zone in the city

Hotel Ustel - City Area:Gare du Midi - Thalys

General map

GUEST ROOMS

Hotel Ustel Brussels - Venere.com double room The hotel offers accommodation in single, double, triple and qaudruple rooms, each with ensuite bathroom with hairdryer. Non-smoking rooms are also available.

The accommodations are furthermore equipped with heating, desk, direct dial telephone, satellite TV and double glazed winsows.

Ironing facilities and baby cots are available upon request.

Some rooms enjoy a garden view.

  • Colour TV
  • Cot available upon request
  • Direct dial phone
  • Hairdryer in room
  • Heating
  • Iron and ironing board available on request
  • Non-smoking rooms available upon request
  • Rooms with view available upon request
  • Satellite TV
  • Soundproof rooms
  • Writing desk
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BREAKFAST

breakfast breakfast buffet

HOTEL FACILITIES

  • Credit card accepted
  • Dogs allowed
  • Groups welcome
  • Historic building
  • Laundry service
  • Lift/elevator
  • Pets accepted
  • City maps
  • City tour
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Conference room
  • Congress facilities
  • Meeting room
  • Tennis court
  • Baby sitter
  • Internet/Email services
  • Lounge bar
  • Restaurant
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HOTEL REVIEWS

7.27.2

TJ
Gay Couple
Austria, Jun 2005

poor location, hotel worth the price but no more

9.49.4

Giovanni Landolina
Heterosexual Couple
Italy, Aug 2005

As we entered the room, we got impressed because of the spaciousness: we had even a kitchen corner, and a table in front of a corner window. The room was cleaned every day, and so about towels (even if a message was written, they should change only towels on the floor...). Breakfast is very very very rich, and you can find everything you wish, from brioches to eggs and bacon. Hotel is very near underground station, and not far from Gare du Midi (railway station). Rate: excellent!!

7.57.5

Roger Lukis
Heterosexual Couple
France, Nov 2005

Just adequate ..not in an ideal location but convenient to the Railway Station. A basic facility but reasonable value for money. An excellent breakfast was included. Would look for a slightly nicer property if returning to Brussels

7.67.6

SB
Heterosexual Couple
United Kingdom, Nov 2005

This hotel is in need of a major renovation however the location is great for the price. It is several blocks from the train station and 2 tube stops from the Grand Place (it can be walked in 15 minutes). This is a perfect hotel if you spend most of your time site seeing and shopping. The price was inexpensive compared to other hotels in the area at 69 euros and they even accomodated us for an extra night when we missed our train for 60 euros/night. Don't expect luxury just a decent hotel for the price and location.

7.57.5

CR
Not Specified
Italy, Oct 2005

Nota: cattivi odori dagli scarichi del bagno.

7.67.6

SS
Couple with children
Italy, Sep 2005

Rooms are spacious and confortable, but there is no lounge or hall of the hotel; it is not to far from the city center and from south station, but what you feel is to be more in a suburb that in the city

5.25.2

SC
Single leisure traveller
Malaysia, Jul 2005

hotel ustel is just your typical hotel that tries hard to please but just never quite get there. On arrival, I was made to wait for a long time. The only person on duty seemed so stressed out, trying to fit guest into rooms. The staff i encountered throughout the stay were very helpful and spoke excellent english. maps were provided and directions were clear. The rooms are nothing inspiring. It is fairly cramp but nothing too bad. The breakfast was average for such a hotel. the food was buffet style but they never replace the food fast enough and at times..dont bother in teh last breakfast hour. For example, the bacon was cooked in bulk and left in a container..the fat has coagulated and looks really yuck. The juice was never replaced. ustel is an alright hotel but with the same amount of money, i would rather choose a different one.

7.27.2

LL
Couple with children
France, Aug 2005

L'hôtel donnait sur...la fête foraine de Bruxelles ! Heureusement, les vitres étaient insonorisées... Sinon, bon rapport qualité prix, hotel tout proche du tramway, très pratique pour se rendre dans le centre.

6.96.9

GA
Single leisure traveller
USA, Aug 2005

right around the block from the train station. the area was a little shady though. 15 to 20 min. walk to the grand place. felt a little uneasy walking back at night. no problems. i would stay there again.

6.86.8

Ruth Mitchell
Single leisure traveller
USA, Aug 2005

Great advantage is walking distance from the railroad station. Surroundings aren't high-class and the hotel is a tram ride away from tourist attractions. The desk clerk was more impatient with requests for directions than he needed to be.

9.49.4

MN
Group of friends
Norway, Jul 2005

Excellent, nice and clean hotel for its price. The room was huge and included a refrigerator and cooking plate. Rather poor surroundings, but only a ten minutes walk to the center of the city.

2.02.0

LA
Heterosexual Couple
Mexico, Jul 2005

Ustel is the worst hotel I ever been, it´s located in the middle of an arabic area so its surroundings are very dirty and dangerous. The employees are not kind and they don´t try to help in any way. I don´t recomend this hotel at all and I will never come back for sure.

6.56.5

MN
Gay Couple
USA, Jul 2005

Great hotel, great service. A carnival was operating across the street and a barker yelled into a megaphone until 1:30 in the morning. Staff knew and did not offer a room on the quiet side of the building upon checkin. We did receive substantial compensation.

6.96.9

Teresa Pinto
Not Specified
Portugal, Jul 2005

O hotel fica junto à estação central e mesmo em frente à estação do tram. O centro de Bruxelas não fica longe e dá perfeitamente para ir a pé (15 minutos a pé). Quando chegámos tinhamos à nossa espera um quarto minusculo no sotão, muito quente e muito apertado. Mas pedimos na recepção para nos darem outro quarto e deram-nos logo um outro no 2º andar, muito espaçoso e mais fresco. Os empregados eram simpáticos q.b. e limitavam-se a dizer bom dia ou boa tarde. O pequeno almoço é variado. Só a área envolvente deixa um bocadinho a desejar (algumas obras e muitos imigrantes arabes).

9.69.6

Thomas Apel
Single corporate traveller
Germany, Jun 2005

Hotel Ustel is close to the station Bruxelles Midi where I arrived and departed. I stayed for 54 Euro per night. For this location and this price the quality is excellent. (My ratings above are related to the price. For 100 Euros per night I would have been not so generous.) The only thing I missed were some fruits at breakfast.

7.77.7

Evgene Plaksienko
Not Specified
USA, Jun 2005

Everything good, but.... 1. location..... you get out from hotel toward historical center and you get (may be it's political incorrect) but half of the way like sector Gaza in Israel, pritty scary to walk back in dark time 2. To reach... I just by luck found hotel pritty fast, because squere D'Aviation was not shown on my pritty detail map. Tip: It's on center of the city circle, if you drive clock wise it just slightly after south train station (Stalingrad street)

8.58.5

Joel Huws-Oussoren
Not Specified
Canada, Jun 2005

the hotel itself was great. it was very clean and modern, it had a great breakfast. the service was fantastic. the room was very quiet and spotless, a good size and well equipped. the only draw-back of this hotel was that it had extensive construction going on out front during our stay, and the area in which it is located is not particularly hospitable. the one plus of its location is that it is a very tolerable 5 minute walk from international train station.

9.59.5

TG
Not Specified
USA, Apr 2005

This is a good hotel located in a not so good area. The hotel breakfast is great and the location is very close to the train station and metro. I would return for another stay.

6.06.0

ER
Heterosexual Couple
USA, Mar 2005

Very drab hotel in a poor location.

8.48.4

TS
Not Specified
Germany, Apr 2005

The hotel have been very fine, the service is OK, the breakfast was very good (different breads, cheese, bacon and eggs, jam, ...). All over I can say: I liked it.

3.83.8

AY
Group of friends
United Kingdom, Mar 2005

Receptionist was not welcoming at all. When I checked in, he collected the map I printed by myself. When I asked it back, he said he needed that. I said 'that is just a map and I need it on the way back' He said ' Alright, give you back YOUR MAP' Moreover, He threw us our room key. Me and My friend were really sick of his attitude. He was reluntant to answer our questions as well. The condition of the bathroom was good as well. Water didn't go well in the shower. And it formed a little pool with all the hair stuck. Breakfast was good. It was a buffet. There was a reasonably range of choices.

9.29.2

CB
Group of friends
Italy, Mar 2005

Friendly welcome, spacious room, satisfactory breakfast. Very close to the subway and railway stations.

6.86.8

AM
Not Specified
Spain, Mar 2005

i highly recommend it. although they r doing some construction work in the surrounding area, which would benefit the hotel.

6.46.4

HA
Family Group
Argentina, Feb 2005

El hotel esta ubicado cerca de la estación central. Habitaciones amplias y comodas

8.88.8

FC
Group of friends
Belgium, Feb 2005

No further comments

8.88.8

Danielle Forster
Heterosexual Couple
United Kingdom, Feb 2005

This hotel was excellent value for money, the rack rate on the back of the door was 165EUR we only paid 55EUR!! Very close to the Brussels-Midi/Zuid station, handy for the Eurostar. There were construction works going on outside although they didn't affect us, but there was some noise made a noisy group staying down the corridor!!! The breakfast was the winner, a full buffet breakfast with bacon, eggs, hot bread and chocolate croissants included. Can't go much wrong!!!!

6.66.6

MS
Single corporate traveller
Germany, Feb 2005

The USTEL Hotel is quite old and you can feel a lot of history there which some people like me might find attractive. It's located close to the South Train Station (Midi) which is very good for people traveling by Thalys. This is not an attractive part of the city and just in front of the hotel some serious construction work is going on. The hotel is not kept immaciously (broken parts of the shower equipment in my room - obviously already some time ago). One of the younger people at the front desk could not manage to speak with me in full sentences or look at me although my French is not bad at all. The noise at night inside the house is quite high being obviously very much used by traveling groups of young people. BUT: having said this, the price of 50 € per night including a good breakfast has been unbeatable. For just one overnight stay on a business trip, you find in the USTEL hotel everything you need.

7.97.9

DM
Not Specified
Spain, Jan 2005

En general la estancia a sido bastante satisfactorio. Las habitaciones son muy espaciosas, limpias y el desayuno es bastante completo. Unicamente hemos tenido problemas con el sistema de calefacción que aunque no lo pudieron solucionar nos ofrecieron otra habitacion como alternativa.

8.78.7

Mario Simoes
Not Specified
United Kingdom, Jan 2005

I liked this hotel a lot! The only major problem is some of its surroundings, which are sometimes dirty and ominous, but the room is fantastic and the service is very good. I would recommend this hotel to a friend!

5.85.8

SG
Not Specified
Italy, Jan 2005

the rooms were too much warm it was almost impossible to sleep in the night

9.69.6

Krista Wood
Single leisure traveller
USA, Jan 2005

The map for this hotel was a little confusing but is very close to the Train Station and within walking distance to the City Center. When I mentioned the next morning the noise from the elevator the staff were very quick to change my room to one that was more quite. The breakfast selection was very good. When I had to leave early to catch my train to the airport before the 7:00 AM start of breakfast they let me have my breakfast early. I recommend staying here.

9.39.3

Brendon Hickey
Couple with children
United Kingdom, Dec 2004

I stayed here over Christmas with my partner and our two young children. We were very supprised with the size of our triple/family room. We only paid something like £320 for 5 nights. The breakfasts were included and were excellent, the resturant wasn't fantastic but we only ate one meal there, lots of restaurants within walking distance. Only short walk from the Eurostar train station. about 15-20min walk (or 5 mins on the tram) to centre of town. Overall, great place to stay!

8.28.2

Gunta Lipinska
Heterosexual Couple
United Kingdom, Jan 2005

The staff were very friendly and helpful. the rooms were a bit small but clean. However we did have trouble with the parking of the car. I would recommend this hotel, but i do feel that you should get directions to the hotel as it hard to find on the one way system in Brussels.

8.48.4

Mark S. Belnap
Family Group
USA, Dec 2004

We were very pleased with the Ustel because we had a family and when we arrived the room had been prepared for all of us which included an extra cot. We enjoyed the nights stay and the breakfast was beautiful. We would stay there again. We were a little worried at first about the surrounding neighborhood but found that it was not too undesirable the next day. We did have some trouble finding the place but with some assistance from the Brussels traffic authority we found the place after an hour of looking late at night.

9.39.3

Giorgio Azzalini
Family Group
Italy, Dec 2004

Albergo molto pulito e rapporto qualità/prezzo eccellente. La zona dove si trova è ottimamente servita e rende accessibile il centro in pochi minuti di tram. L'unico neo è se vi avvenurate in una passeggiata nella direzione opposta al centro: il quartiere di Anderlecht non sembra il più tranquillo, ma se la Votrsa vita notturna è essenziale la sistemazione è eccellente. La colazione è ricca anche se semplice. Ideale per chi viaggi attento a non gettare i soldi dalla finestra. 9!

5.45.4

Michaela Hoskova
Heterosexual Couple
Spain, Dec 2004

The room was nice but small, bathroom could be better (the shower, places where to live your things), room was very noisy, it was in the last floor, the elevator was very noisy. Personal in reception not very helpful and kind except the girl, she was very nice and helpful. Position of hotel very good, centrum 10 min walking, metro and tram station very near, train station very near, but surroundings not so nice.

9.59.5

John Lobato
Heterosexual Couple
USA, Nov 2004

This was exactly as advertised. I had a GREAT stay here. The Breakfast was GREAT and if something ran out they were very eager to refill it. I would stay here again. The Staff was really nice and they made me feel comfortable in their country. Thanks Hotel Ustel

9.89.8

AR
Gay Couple
Hungary, Nov 2004

It was much better than what we expected for the price (55 euros/night - november) the room was quite nice, it also had a small kitchenette (which was not listed previouly). The train station was very close, it can be approached on foot, there is very good public transport as well, and (however the hotel is situated on a heavy traffic junction) it was quiet.

2.72.7

FF
Heterosexual Couple
Italy, Aug 2004

lavandino e vasca da bagno avevano gli scarichi semiotturati.La tazza del bagno con il sedile rotto.la camera-per non fumatori-in mansarda di circa 12mq ,con il tetto spiovente di 55° ......

8.58.5

DM
Not Specified
Ireland, Aug 2004

The room provided was small, simply appointed and very clean. Breakfast was buffet style and was as substantial as you wanted it to be. The hotel is conveniantly located, just a short ten minute walk from Gare du Midi. If i was passing through Brussels again i would use Hotel Ustel.

8.78.7

Michael Langford
Heterosexual Couple
USA, Jul 2004

Great room - It was a huge room at a great price. It was a decent walk from center of town. If you are training into Brussels - get off on the Brussels - Zudi station. A very short walk compared to central station.

7.47.4

Connie Lee
Heterosexual Couple
France, Jul 2004

1. Location: steps from Brussels Midi and far from attractions. Tram is easy, but a hassel. 2. Room: Good on size + space. Sheets are not changed daily even though it was supposedly standard practice. 3. Food: Excellent (bacon, scram eggs, pastry, etc.) 4. Service: usual euro style- none.

8.18.1

JS
Not Specified
United Kingdom, May 2004

Lovely hotel for a city break. Staff very helpful and hotel very clean. Lovely buffet breakfast served every morning.

8.28.2

MG
Not Specified
France, Mar 2004

Nice location!

8.68.6

Liza Van Wyk
Heterosexual Couple
United Kingdom, Feb 2004

Good hotel, had an enjoyable stay. Great breakfast. The only thing - on the map they give the impression that the hotel is very close to the Grand Place. It is much further that it looks!

MAP

Hotel Ustel - district map district map

HOW TO REACH THE HOTEL

By train
The Gare du Midi railway station is only 5-minute walk from the hotel. You can comfortably reach the property on foot.

By airplane
From Brussels international airport guests can take a train directly to station, then reach the property on foot.

TRANSPORT SERVICES

A private parking area lies within 3 minutes walk from the property and costs €10,00 a day.


HOTEL POLICIES

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at any time from 3 p.m.
Check-out: it is necessary to leave the rooms not later than 11 a.m.

INCLUDED/NOT INCLUDED IN THE PRICE Use of the Internet Point is subject to extra charges; details are available on request.
Pets are allowed by prior arrangement against an extra charge of approximately €10,00 per day.
Baby cots are provided free of charge.
Breakfast is included in the price.

CANCELLATION POLICY
Les réservations peuvent être annulées sans frais jusqu'à 24 heures avant l'arrivée. En cas de no show, la carte de crédit est débitée pour la première nuit du séjour In case of no show or late cancellation one night will be charged
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.