Hotel Vista Alegre - Bilbao

Average rating:  9.1

Guest type: Mature couple

stayed in May 2008

Excellent value for money. Good location, and friendly staff with a good level of English and helpful attitude. High level of cleanliness. Handy for the must see old town area, but best to avoid getting there via San Franciso cala.

Guest name: Rebecca Vaughan, United Kingdom

Average rating:  8.1

Guest type: Family with older children

stayed in May 2008

Friendly staff. Hotel Location fairly convenient for dicovering the city

Guest name: PM, France

Average rating:  7.1

Guest type: Mature couple

stayed in Apr 2008

Small room; medium distance of Casco Viejo (historic district).

Guest name: Luiz De Souza, Brazil

Average rating:  6.2

Guest type: Mature couple

stayed in Feb 2008

Good location with an old carpet

Guest name: Giordano Matos, Brazil

Average rating:  5.4

Guest type: Single traveller

stayed in Jul 2007

This was the first stay in this hotel. The nearest transportation is the station "Zabálburu" of the Cercanías (next station to "Abando" (terminal)). It is the 3rd station from the bus station. Very convenient. I arrived there around 11 pm. The atmosphere around the hotel was not so good. Few people walking and few bars around it. The curtain of the shower was horrible. It was made of the cloth and absorbs the water. The floor of the shower room was totally wet after taking a shower...

Guest name: SA, Spain

Average rating:  9.1

Guest type: Family with older children

stayed in May 2007

Staff spoke English and were very helpful. Had to walk up 3 flights of stairs with suitcases so I wouldn't suggest this hotel for older travelers.

Guest name: Patricia Short, USA

Average rating:  7.3

Guest type: Young couple

stayed in Nov 2006

nos hemos sentido muy agusto, aunque la estancia ha sido corta.

Guest name: M. ANGELES AMAYA BAEZA, Spain

Average rating:  7.4

Guest type: 

stayed in Nov 2006

Is a good hotel in a good place next to Toros Place so it´s easy to find if you get lost in Bilabo. You have to pay for the breakfast but the coffee is really good! You listen the people in the rooms next to you.

Guest name: PATRICIA JIMENEZ SEDEÑO, Spain

Average rating:  6.8

Guest type: Young couple

stayed in Aug 2006

Not near to metro or tram nor city centre.The staff is kind and gentle

Guest name: Matteo Riva, Italy

Average rating:  9.1

Guest type: Group

stayed in Jul 2006

The staff at the hotel was really very kind and nice. The 3 problems I want to point out are more about the building: First thing: the hotel points that it has WIFI, but it is not WIFI, it's Internet through electric wires. Using it is free of charge but requirse you to leave 60 euros at the reception, in cash, during your stay. This can be un practical for people who don't live in the euro zone or don't have that amount of money on them. Second thing: the rooms on the road side are very noisy and the walls are really thin, this can be a problem for people who don't sleep well. This is really the only black point regarding this hotel, it can really be a problem if you are there for work and need good rest at night. Third thing: we thought we'd get rooms with one king size bed and we had a room with twin beds.

Guest name: MC, France

Average rating:  8.5

Guest type: Family with older children

stayed in Jul 2006

The hotel was wonderful, and the staff extremely helpful and welcoming. Our (double) room was close to the common/dining room, so was probably a little noisier than others, but this was only the case early in the morning, when breakfast was served. My only hesitation about returning is that the neighborhood didn't feel as safe at night as I would have hoped. However, we loved Bilbao, and I would recommend this hotel to others with the slight caveat about location.

Guest name: Jennifer Boone, USA

Average rating:  6.0

Guest type: Group of friends

stayed in Jun 2006

the room smell very hard smoke ; the room was on the street side and this street was very noisy, all the night and very early in the morning. the réceptionnist don't tell us the situation of the room, that was a discovery , there was not coordination between the réceptionnist of the night and the réceptionnist of the day and the first don't ask the second that we don't take the parking of the hotel and we have to pay the parking. in fact, we can talk and tell the truth and don't pay but it was really a little hard ! at last, the receptionnist were not very very friendly...

Guest name: Helene Lagardere, France

Average rating:  9.9

Guest type: Single corporate traveller

stayed in May 2006

I was very impressed with my one night stay here. The room was so large with a bigger than usual single bed and a big bathroom. The staff can speak a bit of English but you need some knowledge of Spanish which if you are in Spain should be a given! The staff tried their hardest to help me with all my enquiries and were very helpful. It is not so close to the Termibus but a taxi there is cheap (8€). It seemed to be a very central location. I would not hesitate to stay there again.

Guest name: Christina Jarron, Australia

Average rating:  7.1

Guest type: Heterosexual Couple

stayed in Oct 2005

Hotel was quite good and there was a car park undercover at the rear of the Hotel. 7euros per night. I would not like to leave my car in the street. Very comvenient, but area a bit grotty.

Guest name: David Allan, United Kingdom

Average rating:  8.4

Guest type: Group of friends

stayed in Oct 2005

The location is fine. Overall our stay was fine too. Our rooms were small (but one only needs the room to sleep in) and the bathrooms were clean. We were given good information about places to eat. We were driving, and there were signs directing us to the hotel which were helpful. Overall, we enjoyed our stay.

Guest name: Leonard Banda, USA

Average rating:  8.2

Guest type: Single leisure traveller

stayed in Oct 2005

Can recommend for a short stay, everthing can be reached on foot. Staff friendly and helpful,breakfast(extra) is OK. Not many restaurants nearby! Stay here in Bilbao!

Guest name: Anthony MARTIN, Germany

Average rating:  4.9

Guest type: Couple with children

stayed in Aug 2005

Overall not so bad. Tha main problem was the unfriendliness of staff. We were ignored or acknowledged with no sign of a smile, more like if we wanted to ask something we were a hinderence to them. Otherwise only little things like no plugs actually fit the baths so i was told and lack of towels for the amount of people staying in the room ( that being one each )! Otherwise a clean, central hotel with adequate facilities. They just need some customer service skills if they wish people to come and stay again

Guest name: RICARDO MAGEE ATXUKARRO, United Kingdom

Average rating:  7.1

Guest type: Heterosexual Couple

stayed in Jun 2005

Buon rapporto qualità/prezzo in una struttura semplice ma confortevole e comoda per gli spostamenti sia verso la zona nuova del museo, sia verso la città vecchia, entrambi raggiungibili a piedi

Guest name: PE, Italy

Average rating:  9.6

Guest type: Group of friends

stayed in Aug 2005

This hotel was exactly as described. The staff were friendly and helpful, and the hotel was within walking distance of the Guggenheim and the old town, and some great restaurants.

Guest name: Maureen Smith, United Kingdom

Average rating:  7.4

Guest type: Heterosexual Couple

stayed in Jul 2005

A bit complicated to find the hotel - the rest is fun!

Guest name: Istvan Vago, Hungary

Average rating:  8.0

Guest type: Single leisure traveller

stayed in Apr 2005

This was a great alternative to the really expensive locations that I found listed on other sites. The property was within walking distance of the Museum, and I was pleased with my trip to Bilbao.

Guest name: Timothy Nebgen, USA

Average rating:  6.4

Guest type: Group of friends

stayed in Mar 2005

Room was OK, though I thought I saw a moth crawling near the cupboard. First night we had some problems with the lock that were solved quite promptly next morning. Staff is nice. Price is high compared to other European cities (stayed for the same price in a much better hotel in Vienna), but seems to be rather normal for Bilbao standards.

Guest name: DE, Germany

Average rating:  8.4

Guest type: Not Specified

stayed in Feb 2005

The staff were friendly and the rooms were value for money. Good, central location.

Guest name: SL, United Kingdom

Average rating:  7.5

Guest type: Not Specified

stayed in Feb 2005

Good value breakfast and central location. Map provided by the hotel very useful.

Guest name: CH, United Kingdom

Average rating:  9.9

Guest type: Single corporate traveller

stayed in Nov 2004

Very good hotel

Guest name: K, Spain

Average rating:  6.4

Guest type: Heterosexual Couple

stayed in Oct 2004

All accommodation in Bilbao is somewhat expensive, and the VISTA ALEGRE cost us £45 per night for a very small double room with a cheap bed and uncomfortable pillow (yes, a single roll type bolster). There is no elevator, and our room was at the very end of a long winding corridor. Getting our luggage up and down was therefore a back-breaking experience. The positives outweighed the negatives only because the hotel is well situated for exploring the city on foot, and Bilboa is a great place to visit.

Guest name: David Saunders, United Kingdom

Average rating:  8.1

Guest type: Group of friends

stayed in Oct 2004

Good, clean, cheap. But a bit noisy (rooms at front) and no breakfast included in Venere price.

Guest name: JC, Italy

Average rating:  8.5

Guest type: Family Group

stayed in Oct 2004

low price, good place, nice people at the desk (speaking good english). Can u ask more?

Guest name: Federico Naddeo, Italy

Average rating:  7.2

Guest type: Single corporate traveller

stayed in Oct 2004

A value for money budget hotel, the staff were quite friendly and their english was sufficient, it is not in the most fashionable part of Bilbao, if all you want is a cheap room and breakfast (the coffee is good) then this hotel is for you

Guest name: Paul Jarman, United Kingdom

Average rating:  9.0

Guest type: Group of friends

stayed in Oct 2004

Staff very helpful, would reccomend as a good place to stay, basic but that was all i was looking for when i booked the room.

Guest name: MP, United Kingdom

Average rating:  8.2

Guest type: Not Specified

stayed in Oct 2004

Room ok and breakfast excellent

Guest name: Maurizio Morgani, Italy

Average rating:  8.5

Guest type: Group

stayed in Sep 2004

very nice hotel for a good price

Guest name: JE, Germany

Average rating:  6.0

Guest type: Single leisure traveller

stayed in Sep 2004

Hotel correcto, céntrico y precio asequible.

Guest name: JP, Spain

Average rating:  6.8

Guest type: Family Group

stayed in Jul 2004

buona struttura, manca soltanto l'ascensore ed il climatizzatore

Guest name: Giuseppe Fichera, Italy

Average rating:  8.5

Guest type: Group of friends

stayed in May 2004

It's very cheap and near the centre (about 15 minutes on walk from Guggenheim Museum)

Guest name: FB, Italy

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Jun 2004

Buona soluzione per vacanze non troppo costose. Gentili e simpatici. Non così vicino al Guggheneim!

Guest name: AT, Italy

Average rating:  9.7

Guest type: Group of friends

stayed in Jun 2004

very friendly and helpful.

Guest name: Michael Toogood, United Kingdom

Average rating:  7.9

Guest type: Single leisure traveller

stayed in Mar 2004

The hotel isn't in the most pleasant of surroundings, but it's not that far from the centre and from train connections. If you want somewhere closer to better restuarants and shops, you'll have to pay a bit more for a hotel. Vista Alegre is fine if you are on a budget - my room was clean and functional and the staff were pleasant.

Guest name: Noel Megahey, United Kingdom

Average rating:  8.0

Guest type: Single leisure traveller

stayed in Mar 2004

A very pleasant stay in a well priced hotel. The only criticism was that the walls were thin enough to hear everything (and I mean everything!) in the adjacent rooms!!

Guest name: PS, United Kingdom

Average rating:  4.3

Guest type: Single leisure traveller

stayed in Nov 2003

Room (double booked) was very tiny and very very noisey from the bar/cafe below especially late night early morning. The male receptionist was very nice, but the female one 'obiviously' needs a course in how to welcome guests and smile and be friendly.

Guest name: William Hawthorne, United Kingdom

Average rating:  6.7

Guest type: Single leisure traveller

stayed in Nov 2003

When I went to pay, the receptionist charged the wrong amount to my card in terms of the amount on the invoice and had to give me the difference in cash. I saw this as a lack of interest to detail

Guest name: KS, Spain

Average rating:  8.7

Guest type: Not Specified

stayed in Aug 2003

Nothing

Guest name: Luigi Pacella, Italy

Average rating:  7.9

Guest type: Not Specified

stayed in Aug 2003

albergo molto piacevole e confortevole, ideale per brevi sogiorni.Comoda la posizione molto vicina al centro e alla stazione.

Guest name: Elisa Pianetta, Italy

Average rating:  10.0

Guest type: Group of friends

stayed in Jun 2003

Great place to stay at an affordable price. I will recommend this hotel to friends in the future.

Guest name: Bryson Adams, USA

Average rating:  8.9

Guest type: Single leisure traveller

stayed in May 2003

No complaints at all.

Guest name: EB, Australia

Average rating:  6.8

Guest type: Single leisure traveller

stayed in May 2003

good relations between price and quality. Good hotel for a short stay.

Guest name: Wolfgang Kimpflinger, Germany

Average rating:  8.1

Guest type: Single leisure traveller

stayed in Apr 2003

Great place! The staff memeber who greeted me spoke english and spanish, which helped emmensely

Guest name: Matt Ferreira, USA

Average rating:  7.3

Guest type: Heterosexual Couple

stayed in Mar 2003

the room was clean and spacious. noise from the street at night was high. staff spoke good english were friendly and helpfull.breakfasts were good value.the hotel was convieniently close to the city centre.

Guest name: Graham Eyre, United Kingdom

Average rating:  8.7

Guest type: Single leisure traveller

stayed in Apr 2003

A very good quality 2 star hotel. I chose to return there a few days later. In the first category everything should read excellent except spaciousness. It is a 2 star after all. The 5 euro booking fee for the one night was reasonable, especially as I arrived late in the evening.

Guest name: AI, United Kingdom

Average rating:  6.5

Guest type: Heterosexual Couple

stayed in Nov 2002

The hotel was OK for the price,62€ with taxes,however,on the Web site it stated that garage parking was available,it did not state that this was 6€/night/car extra,which at 42€/week is very expensive. Also,the garage was a communal one,not private. As a guide line in Spain we rent a private locked garage at 61€/month,not 168€ as one would pay in the hotel.

Guest name: Paul Gensavage, Spain