Hotel Barceló Nervión - Bilbao

Average rating:  8.9

Guest type: Group

stayed in Apr 2008

excellent hotel, good quality/price ratio good atmosphere: nice lobby, cafe, tv-space

Guest name: AB, Belgium

Average rating:  10.0

Guest type: Mature couple

stayed in Feb 2008

all was fineand it is why we often come back

Guest name: Denise SERVY, France

Average rating:  9.8

Guest type: Mature couple

stayed in Oct 2007

We were near to most of what we wanted to see We walked most places and used the tram which was just over the river. Walking distances to everything. The hotel was modern clean and quiet. It was easy to find.

Guest name: PJ, New Zealand

Average rating:  8.4

Guest type: Friends

stayed in Oct 2007

It is a lovely hotel. I appreciated the knowledgeable , helpful staff as well as the lobby/bar area. It had a good friendly feeling and still afforded guests quiet alone time when desired.

Guest name: Linda Gordon, USA

Average rating:  8.6

Guest type: Young couple

stayed in Aug 2007

La localicación es correcta; a 10min. del Gugghenheim andando y próximo al casco viejo. El hall y el restaurante están renovados y resultan muy acogedores. La zona de habitaciones es correcta pero no está tan bién como el acceso. La eficacia del personal de recepción es espectacular.

Guest name: CM, Spain

Average rating:  8.6

Guest type: Family with older children

stayed in Aug 2007

Ottima posizione e rapporto qualità/prezzo. Il garage è costoso in relazione al tempo di sosta effettivo.Camere pulite,spaziose e silenziose ma buie con vista interna deprimente.

Guest name: Gianluca Gallazzi, Italy

Average rating:  9.6

Guest type: Single traveller

stayed in Jul 2007

I was very lucky as I actually booked a double room for individual use and as the Hotel was full they gave me a suite, so couldn't be better. The breakfats was not included ,but you can have a basic breakfast for 4 euros in the Hotel, and there is a bigger one with more options but that one is a little expensive around 12 euros, or you have nice places to have a breakfast just outside the Hotel to the left. the Hotel is very modern but cozy and perfectly clean the rooms. The only but, I needed for my mobile charger (which is irish and have three plugs) a adapter, and they say in the room service booklet that they have but when I ran they didn't have.Hopefully they will improve that. The Hotel is 10 minutes walking to the right to the Guggenheim museum.

Guest name: Laura Hidalgo, Ireland

Average rating:  8.5

Guest type: Single traveller

stayed in Jul 2007

Staff was helpful eventhough some dont speak English well. Room for single person is small but aftercomplaining about noise of the room next door , I was given the new room right away, eventhough it was midnight,very responsible and attentive staff. Will be staying there again if I go to Bilbao.

Guest name: CW, Thailand

Average rating:  8.2

Guest type: Young couple

stayed in Sep 2006

Bien situado, cerca del Gugenheim y del casco histórico. Excelente relación calidad-precio. Limpio y con todas las comodidades de su categoría. En el bar muy amables, en recepción no tanto. Como crítica, que las habitaciones tenían las paredes demasiado finas, se oía todo de los de al lado, y el parking carísimo, 18 euros por noche. Claramente volvería a este hotel.

Guest name: EV, Spain

Average rating:  9.2

Guest type: Group

stayed in Jul 2006

I really liked to stay at Barceló Nervión. We payed very little but got much in return! Breakfast wasn't included but you get an extended breakfast buffet for only 6,5 euro. It's close to the Guggenheim museum. The room is somewhat small but clean and comfortable. Very good hotel!

Guest name: Bart Claeys, Belgium

Average rating:  8.1

Guest type: Young couple

stayed in May 2006

Hotel was more corporate than we usually book but had a nice, busy atmosphere. Staff were friendly and extremely welcoming - don't speak much English so try some Spanish with a smile and they'll help you out.. Rooms were very clean and well-maintained. Lifts took ages so you might want to walk unless you're on the top floor. Bar is very nice for breakfast and it's a short walk to Casca Viejo to the left and Guggenheim to the right. Metro and trams are very reliable so give them a try. We'll return to BIlbao and would stay here again.

Guest name: Maria Welch, United Kingdom

Average rating:  8.4

Guest type: Heterosexual Couple

stayed in May 2006

M'ha agradat molt l'hotel, especialment la ubicacio i la relacio qualitat - preu.

Guest name: JM, Spain

Average rating:  6.4

Guest type: Single leisure traveller

stayed in Mar 2006

With my second visit to Bilbao, this hotel has been described as "very close to Casco Viejo." However in vain, it is over 1km away from a hotel, so I had to carried two bottles of waters all the way from Casco Viejo. Also, I did not think about a size of this hotel. It is quite large hotel, so I had to walk down all the way to get to my room from an elevetor, sigh. Taking showers from my neighborhood rooms are so evident from early in a morning. Otherwise, this hotel is nice located and clean.

Guest name: Haruko Ichinose, Japan

Average rating:  5.2

Guest type: Heterosexual Couple

stayed in Mar 2006

they gave us the smallest room in the floor beacuse we only paid $60, very noisy, and PARKING COST $20!!!!, do not park there, there is a public parking nearby

Guest name: Eduardo Cruz, USA

Average rating:  8.5

Guest type: Not Specified

stayed in Sep 2005

ho trovato l'hotel molto valido. Giusto mix tra qualità e prezzo. Personale cortese, ottima caffetteria. Costoso il collegamento a internet non avendo più in dotazione schede prepagate da un'ora abbiamo dovuto prendere per forza quella da 24 ore a 12 euro. camera spaziosa. qualche critica agli accessori del bagno; pochi asciugamani per 2 persone, così come scarsa fornitura di sapone e shampoo. E po perchè per 2 persone solo una confezione dentifricio+spazzolino? con dentifricio monodose fornito solo la prima notte? posizione dell'hotel ottima ma scomoda da raggiungere con i mezzi pubblici dall'aereoporto. le indicazioni sul depliant a tale proposito ti costringono a camminare per oltre 15-20 minuti magari con valige pesanti. Piu' semplice sarebbe stato indicare come fermata del bus il terminal e da lì prendere il metrò di superficie fino alla fermata situata quasi di fronte all'hotel, al di là del fiume

Guest name: Michele Busin, Italy

Average rating:  9.6

Guest type: Heterosexual Couple

stayed in Aug 2005

Very kind hotel. I suggest it.

Guest name: Massimo Pomero, Italy

Average rating:  5.0

Guest type: Heterosexual Couple

stayed in Aug 2005

The reception was not good. First, they couldn’t find the booking. I had forgot to bring confirmation on paper, so I had to search in Internet for my reservation before I got the room. The employers in the reception couldn’t speak English. The people in the reception was not service-minded. For instance, we asked a couple of times where we could buy stamps, and we felt that they got embarrassed. One time, a girl in the reception said that the stamps that the reception had before that day was finished, but they could send our postcards together with the mail from the hotel. So we gave her money for stamps. Those postcards are still missing, and we have told our the relatives that we don´t expect that they will get any postcards (It´s now 1 ½ week since we send them. If the postcards come – I will inform. I don´t like to accuse someone without reasons)

Guest name: Tore Svensson, Sweden

Average rating:  8.0

Guest type: Not Specified

stayed in Jul 2005

Great Location! Extremely clean room. Only disappointment was that breakfast was not included.

Guest name: ER, USA

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Jul 2005

In riva al fiume; vicino al Gughenaim e al casco viejo; sembra un albergo di categoria superiore

Guest name: MP, Italy

Average rating:  9.8

Guest type: Not Specified

stayed in May 2005

Das Hotel ist genial gelegen, direkt am Nervion zwischen Altstadt und Innenstadt und gerade einmal 5 Gehminuten vom Guggenheim Museum entfernt. Die Zimmermädchen leisten excellente Arbeit und Preis-Leistung sind nicht zu toppen. Immer wieder gerne !

Guest name: RZ, Germany

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Apr 2005

We enjoyed our stay very much, the breakfasts were excellent but rather pricey especially compared to the value for money evening meal. It would be really good for the Hotel Restaurant to be open to residents on Sunday evenings, we had to go a long way to find somewhere to eat on a very rainy Sunday evening

Guest name: CM, United Kingdom

Average rating:  9.9

Guest type: Heterosexual Couple

stayed in Jun 2004

EXCELLENT. WOULD GO THERE AGAIN!

Guest name: Catherine Morrow, United Kingdom

Average rating:  8.3

Guest type: Single leisure traveller

stayed in Feb 2005

Though I`ve got confirmation for the room at the 10. of Janurary, there was no room reserved at my arrival! The only rooms left were rooms at the Ria-side, which gave me an extra cost at 30 euro pr night !!! Late at nigth I had no choise. The desk-clerk should have given me the avvaible room for my reservationprice or at least for a reduced price - poor poor service

Guest name: Leif Hartz Hagensen, Denmark

Average rating:  9.8

Guest type: Not Specified

stayed in Feb 2005

The hotel was lovely and te staff very helpful. We were initially given twin room despite asking for double but that was corrected promptly. All in all a great experience.

Guest name: MH, United Kingdom

Average rating:  7.0

Guest type: Single leisure traveller

stayed in Nov 2004

A large corpo type hotel. acroos the river from transit,etc. I booked well in advance to get a good rate

Guest name: RB, USA

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in Oct 2004

Overall the hotel was very good value, but for one aspect. It was very noisy. The walls seemed to be very thin and it was easily possible to hear snoring from an adjoining room. Every time the toilet was used it created a great deal of noise.

Guest name: Keith Mahoney, United Kingdom

Average rating:  9.0

Guest type: Not Specified

stayed in Oct 2004

Everything was fine in the hotel but they did not have out booking and it took nearly an hour to find us accommodation on what was a very busy weekend in Bilbao. They maintained that the reservation number had nothing to do with them and that they had never heard of Venare! We are therefore very wary about using your service again. We would appreciate a response from you about this.

Guest name: Malcolm Stuart, United Kingdom

Average rating:  7.8

Guest type: Heterosexual Couple

stayed in Sep 2004

Comfortable, well run hotel with attentive staff. Easy walking to old quarter; shops; trains; funicular and Guggenheim Museum. Enjoyable stay!

Guest name: Audrey Froggatt, United Kingdom

Average rating:  9.4

Guest type: Heterosexual Couple

stayed in Sep 2004

the hotel was easy to find, only one moan, as we entered the hotel to check in we were given a frosty reception, this may have been due to us turning up on a motorcycle and dressed in leathers.

Guest name: Mark Bostock, Sri Lanka

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Aug 2004

Il tutto molto meglio di quanto ci aspettassimo. Il nostro esordio di prenotazione a mezzo internet è stato molto più che positivo.

Guest name: Dario Bovero, Italy

Average rating:  9.6

Guest type: Group of friends

stayed in Aug 2004

Great hotel for the price we paid, easy walking distance for sight seeing and going out at night. Friendly staff aswell.

Guest name: Frank Kelly, United Kingdom

Average rating:  8.4

Guest type: Heterosexual Couple

stayed in Jul 2004

I was really surprised to see the interior of the hotel. From the outside, and from the price, I was expecting a small 3 stars hotel, but what I saw inside is almost 5 stars! The internet cafe is the best feature! Location to Guggenheim was perfect!

Guest name: Ivanna Sudin, United Kingdom

Average rating:  6.8

Guest type: Heterosexual Couple

stayed in Jul 2004

The hotel is okay, but it is definetely not 4-stars even by European standards. The wall paintings in grass-green over the corridors is out of any taste. The restaurant was not open during our 2-days stay; the bar is not very attractive. I was upset on check out when they asked me to pay for the garage (9Eu/day), because on check in they said that the garage is free and the same was mentioned in a welcome kit in the room.

Guest name: IL, USA

Average rating:  8.9

Guest type: Heterosexual Couple

stayed in Jul 2004

Good quality hotel on river close to Zubizuri bridge and old town. Good value for money although didn't have a river view. Breakfast comprehensive although slightly expensive at 12euros.

Guest name: IJ, United Kingdom

Average rating:  9.6

Guest type: Not Specified

stayed in Jul 2004

You'll probably see my earlier review down the page froma year or so ago. Still an excellent place to stay, the location is perfect so close to so many attractions of Bilbao - old quarter, Guggenheim, new centre, parks etc. One tip try and book early as the price will be a bit cheaper on the net if you do.

Guest name: Jonathan Fairburn, United Kingdom

Average rating:  9.1

Guest type: Group of friends

stayed in Jul 2004

Good location, efficient staff, nice hotel. Had to pay for parking which was a surprise plus on one of the nights the hotel car park was full and we had to park across the street which was inconvenient.

Guest name: Dominic McLarnon, United Kingdom

Average rating:  9.8

Guest type: Group of friends

stayed in May 2004

a very welcoming hotel, the staff were very polite and spoke english. only dissatisfaction the hotel was advertised with only front facing rooms looking over the river, this infact is not correct as the room we had was at the rear of the building. the room itself was very clean and spacious .

Guest name: Sharon Hopkins, United Kingdom

Average rating:  8.2

Guest type: Gay Couple

stayed in May 2004

Really good value for money and excellent situated between Guggenheim Museum, old Theatre and tram station opposite river. Rooms good BUT noise level not - you hear the toilet flushes very loud from your neighbour. In the middle of the night the sudden hard noise wakes one with a schock. Contrary to other comments, the dinner in the restaurant was a huge disappointment - no English not even from a very unfriendly maitre d' who did not even understand when you ask for butter. With a tour group keeping them busy, they totally forget to care about their individual client.

Guest name: Daniel Le Roux, South Africa

Average rating:  6.9

Guest type: Not Specified

stayed in May 2004

my major complaint is the exhorbitant car parking charges. I do not expect to pay so much for car parking especially when staying at the hotel.

Guest name: Michael Parsons, United Kingdom

Average rating:  8.9

Guest type: Not Specified

stayed in Apr 2004

Rooms were fantastic value and were a pleasure to stay in. Location was also perfect for access to the Guggenheim and the centre of Bilbao. Unfortunately, staff at check in and at the concierge were less than welcoming. Overall though, a lovely place to stay.

Guest name: AC, Ireland

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Apr 2004

Comfortable hotel at reasonable price.

Guest name: AB, United Kingdom

Average rating:  8.9

Guest type: Not Specified

stayed in Mar 2004

Good location on the river. In between the old quarter and the Guggenheim museum.

Guest name: LD, United Kingdom

Average rating:  6.5

Guest type: Heterosexual Couple

stayed in Mar 2004

Tea/coffee making facilities in the rooms would be an improvement. Otherwise generally comfortable and pleasant.

Guest name: Richard Barnes, United Kingdom

Average rating:  7.2

Guest type: Heterosexual Couple

stayed in Feb 2004

Hotel is conveniently situated between the Old Town and the Guggenheim Museum. Modern rooms with good bathrooms.

Guest name: Elizabeth Sayers, United Kingdom

Average rating:  9.2

Guest type: Single leisure traveller

stayed in Dec 2003

Well placed on riverside.Only a short walk to museum and tram into town.Overall very good value for money.

Guest name: CE, United Kingdom

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Sep 2003

Good location. Very good service. Good food, including the best breakfasts on a 6ooo km tour. Rooms utilitarian rather than spacious, but with the benefit of good fittings and service support. Generally well up to the advertised standard.

Guest name: IS, United Kingdom

Average rating:  9.7

Guest type: Not Specified

stayed in Sep 2003

The hotel is excellent and great value for money. Our stay there was perfect. The breakfast was fabulous. The web photograph does not do it justice.

Guest name: UC, Ireland

Average rating:  9.6

Guest type: Group

stayed in Oct 2003

The hotel was as good as the reviews already posted with Venere described it would be. For value for money and location this place takes some beating. The staff were superb and the buffet breakfast is a must. The hotel is a gem of a place for both business and leisure customer's.

Guest name: William Watchman, United Kingdom

Average rating:  7.5

Guest type: Single leisure traveller

stayed in Oct 2003

I chose this hotel having read the other reviews on this site but was a bit disappointed. My room was very poky and dark - even with all the available lights on. The net curtains were dirty and the room smelt cigarettes. However, the public areas were much nicer and the set menu excellent for 16 euros.

Guest name: MW, United Kingdom

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Oct 2003

Excellent quality, dificult to be more specific as a very short stay so we did not use the majority of your services, we would certainly come back and recommend your hotel to others

Guest name: AM, United Kingdom