Hotel Tonic Biarritz - Biarritz

Average rating:  4.6

Guest type: Single traveller

stayed in Jun 2008

very expensive, for over 300 Euros per night I 'd expect something different! Everything was quite fine, but much too expensive!! WiFi for 8 Euro/hour

Guest name: PV, Germany

Average rating:  8.0

Guest type: Not Specified

stayed in May 2008

Hotel : good in general Restaurant : very good cooking but the service could be better Breakfast : the coffee pot was empty, I had to ask to get some coffee, and then the coffee was just water, and the waitress said this was the way she used to do it !! Web pages ; they do not show the services offered in the room (hair drier,...), I had to phone to know what was offered. Reservation : the reservation was not entered properly from the web site. When I phoned to change the dates, I discovered my reservation was not effective !!!

Guest name: TM, France

Average rating:  8.1

Guest type: Mature couple

stayed in May 2007

A very comfortable hotel, very corteous and helpful staff, perfectly located in the heart of the town. A very enjoyable stay.

Guest name: TW, Ireland

Average rating:  7.5

Guest type: Heterosexual Couple

stayed in Apr 2006

Fairly good hotel overall with some room for improvement. Main shortcomings: limited choice of services, expensive internet connection, poor minibar selection and rather noisy rooms on the street side (ac not working, had to keep widow open)

Guest name: JR, France

Average rating:  6.9

Guest type: Heterosexual Couple

stayed in Feb 2006

The advertised spa baths were unusable (dials on the timers removed) and the breakfast was lamentable. Hallway lights hard to find at night - none near the elevators.

Guest name: Wayne Grigsby, Canada

Average rating:  6.9

Guest type: Single corporate traveller

stayed in Nov 2005

I stayed this hotel for 3 nights on my business at the begining of the November. The room was almost as same as the one I expected. The good points were the followings; The hotel is not directly facing the beach, but its location was nice and safe so that I could walk to the city center, restaurant zone and the beach in a few minutes. The room was not new but well designed, wide and clean. The persons of the reception were very helpfull and competent when I asked them to recommend the good seafood restaurants near the hotel and to use PC printer. The restaurants in the hotel also served a nice dinner with a good atomosphere. The bad points were the followings; There was no indication in the room how to use the jet bath and mist sauna, and the sauna was not functioned. The breakfast costed 14 Euro per day, and was not included in the room rate this site offered. The breakfast was the continental one (bread, ham, cheese, fruits, yogurt, etc.) with good qualities, but I think the price was a little expensive compared with its variety of the assortments. The WiFi connection (EUROSPOT) was available, but was not free of charge and I had to pay for the connection about 10 EURO per day. My overall impression on this hotel was good, and I love this city.

Guest name: Satoshi Kanai, Japan

Average rating:  8.1

Guest type: Heterosexual Couple

stayed in Aug 2003

A very enjoyable over night stay. However, it would have been nice to see coffee/tea making facilities in the room - this is our only criticism. Very obliging, polite and courteous staff - always willing to help. Thanx.

Guest name: JH, United Kingdom