Hotel Servigroup Rialto - Benidorm

Average rating:  9.2

Guest type: Mature couple

stayed in Dec 2007

The hotel is close to all amenities. The staff were very helpful and pleasant. We enjoyed our stay.

Guest name: LB, Spain

Average rating:  4.8

Guest type: Single traveller

stayed in Aug 2006

The good : The food quality and freshness was excellent. The staff was often smiling and always welcoming in the restaurant The bad : The balcony was never cleaned, My room was but sometimes and there were dust, hair, sand... lying on the floor for days and days. I often had to run after the staff to get my shampoo, shower gel and soap. There were drops falling from the ceiling, I ask many times for someone to come and see but it was vain. I left the hotel and the ceiling was still dropping though they promise the technicians would come soon!! When I wanted to cancel my reservation I had different and contradictory answers to my questions.It took me a week to cancel whereas it could have taken me 10mn. The floor next to the swimming pool was awfully too warm (what material was that?) - I nearly burned my feet- and the swimming pool was badly cleaned : at the end of the day you couls see all kinds of rubbish in the water. Sometimes Canal + Spain disappeard of the network of channels.

Guest name: AD, France

Average rating:  7.8

Guest type: Group of friends

stayed in Jan 2006

We have a very good stay at your hotel for the second time. We start with 4 and now we are with friends 11 persons total, til the next time with more.Clean rooms, friendly employees en very good food

Guest name: C.W. Hendriks-Wulving, Spain

Average rating:  9.8

Guest type: Heterosexual Couple

stayed in Jun 2005

More shade needed in pool area. Food quite good but there should be more selection

Guest name: IB, United Kingdom

Average rating:  8.5

Guest type: Heterosexual Couple

stayed in Jan 2005

The location of this hotel is excellent, very close to all amenities and beaches. The hotel staff are very helpful. The rooms are spacious and clean. There is secured car parking facilities. On two occasions I have used this hotel for short stays along with friends and we have all agreed that it is excellent value for money.

Guest name: Lawrence Briggs, Spain

Average rating:  10.0

Guest type: Single leisure traveller

stayed in Nov 2004

I would definately use the Rialto again. As a frequent user of the Servi group hotels I was not disappointed with any aspect.

Guest name: GG, United Kingdom

Average rating:  9.5

Guest type: Not Specified

stayed in Oct 2004

very good and economic

Guest name: JORGE VARELA SANCHEZ, Spain

Average rating:  7.8

Guest type: Single leisure traveller

stayed in Oct 2004

I found your hotel extremely clean, the bar staff efficient and friendly. The pool was clean, but due to time of year, had to keep moving loungers ro stay in the sun (only fault!). Breakfast/lunch& dinner menues varied and good value. My only real complaint would be that if I had hired a car and as a resident of the hotel, no parking fees should be charged. This is something that should be taken into account when clients book into your hotel. Otherwwise all was very pleasant and hygenic. Please give my best wishes to Cesar in the bar! I would certainly book into your hotel again if I was returning to Benidorm.

Guest name: Vivienne Block, United Kingdom

Average rating:  7.9

Guest type: Heterosexual Couple

stayed in Oct 2004

Dining room is too small when the hotel is fully booked.

Guest name: Anthony Brooks, Austria

Average rating:  8.2

Guest type: Heterosexual Couple

stayed in Oct 2004

Very good except I gave plenty of advanced warning I required a room high up on poolside, no excuses with plenty of warning that it was not possible.

Guest name: Neal Horrocks, United Kingdom