Hotel Avignon Grand Hôtel - Avignon

Average rating:  5.6

Guest type: Mature couple

stayed in Jun 2008

A dull modern hotel with not enough staff in reception. But the poor overworked man was very nice as was the morning receptionist and the head waiter. No porters for this amount is disgraceful. The rooms were very tired, but comfortable and the dining room had surpringly good food for a reasonable price. Very spacious room with a little sitting room.

Guest name: AL, United Kingdom

Average rating:  9.4

Guest type: Mature couple

stayed in Oct 2007

This is a large and comfortable hotel and we enjoyed our stay. It is very conveniently located -- just across the street from one of the entrances to the walled town and only a 5-minute walk to both the train station and the bus station.

Guest name: AS, Ireland

Average rating:  7.9

Guest type: Not Specified

stayed in Sep 2007

A very nice property. Very well maintained. Spacious rooms. Great location, next to historic city wall and within 5-10 minute walk to Palace of Popes. Some confusion regarding hotel location as there are now 2 train stations in Avignon (its next to old railway station not the new one for high-speed trains) -- although there is a frequent inexpensive shuttle bus between them. Excellent breakfast. A bit expensive.

Guest name: LM, USA

Average rating:  7.6

Guest type: Not Specified

stayed in Oct 2007

Good clean rooms which were well maintained. Despite facing the raiway the rooms were quiet. Hotel facilities were good but the bar could be better as it was small and poorly staffed.

Guest name: AW, United Kingdom

Average rating:  9.4

Guest type: Young couple

stayed in Aug 2007

és un hotel molt recomanable. Com hem vist que passa per aquesta zona d´Occitània, les estrelles dels hotels no es corresponen amb el que n´esperes, però en aquest cas sí; tot i això no serien quatre estrelles d´un hotel de Catalunya.

Guest name: Xavier Bundó Barberà, Spain

Average rating:  7.3

Guest type: Mature couple

stayed in Sep 2007

When I entered the assigned room, I found it occupied and I had to wait more than 1/h hour in the corridor before another room was found.

Guest name: Roberto Baroncini, Italy

Average rating:  9.2

Guest type: Mature couple

stayed in Sep 2007

the hotel was ideal for us ,it was central for sightseeing and convenient for transport locally and for the train station.could not fault anything about the hotel at all.

Guest name: Sheila Glass, United Kingdom

Average rating:  10.0

Guest type: Young couple

stayed in Aug 2007

Un hotel encantador, con un servicio inmejorable.

Guest name: JB, Spain

Average rating:  7.7

Guest type: Mature couple

stayed in Jul 2007

Breakfast was lovely. The room lacked space and had very little wardrobe space - there was no room for hanging clothes. Furniture and decor were adequate and clean but fell short of expectations and didn't quite match the foyer and public areas.

Guest name: Kay Hamilton, United Kingdom

Average rating:  7.5

Guest type: Family with older children

stayed in Jul 2007

We were travelling with our two girls (12 and 16 years) and there girlfriend who is 15 y. We booked 2 rooms for a stop over on our trip from Spain and arrived on a Sunday. Obviously we got an upgrade from "standard" to "superior" which was very nice. Both rooms were clean and tidy but there was a unpleasant smell in both rooms which, in spite of opening the windows, kept in the rooms whole stay. We were disappointed by the restaurant. The buffet was empty when we arrived at 20.15(open between 19.00 and 22.00) only the kids got a very little from the starter. The main course was actually good. The waiter was very kind however it needs 15 minutes to clean our table by his colleague while we were standing in the lobby. Same happens at the pool. Our drinks came after almost 45 minutes. We left the hotel at 6.00 am. When I asked the night porter to do me a favour in posting two postcards (I gave him 5 € as a tip)I was suprised when he told me, that the hotel does not have any stamps and I have to go to the post or tobacco shop. Incredulous I convinced him that this is just a normal service for a four star hotel and asked him to talk to his colleagues, who surely will find a solution for this request. However the friendly upgrade compensate the failings at all!

Guest name: MG, Germany

Average rating:  7.1

Guest type: Young couple

stayed in May 2007

This is not a 4 star hotel. While relatively centrally located, it is pretty far to the better parts of downtown Avignon. Bad room equipment - nowhere to put stuff (hangers in the tiny closet could not even fit jacket - it hit the bottom!) No bathtub, only shower - and that one was dirty!!! Relatively good value for money, though (EUR 85 per night w/o breakfast)

Guest name: VR, Czech Republic

Average rating:  8.9

Guest type: Family with older children

stayed in Dec 2006

Hotel and rooms are very attractive and good value for money. However, restaurant is rather average as there is no menu, only a set dinner. Overall, we were happy with the hotel and would certainly stay there again! Provence Tours, which we booked through the hotel were very good. Both Phillipe and David were friendly and knowledgeable about the area.

Guest name: PS, Australia

Average rating:  9.9

Guest type: Mature couple

stayed in Jan 2007

Outstanding, sevice quality excellent. We extended our stay and the reception was very helpful with great recommendations for dining in the area. We had a wonderful New Year's Eve dining experience at their recommendation. Breakfast was the best value of the trip.

Guest name: Francis Morum, USA

Average rating:  9.9

Guest type: 

stayed in Aug 2006

My son (16) and myself enjoyed our stay in Avignon Grand Hotel because of the quality of services provided, its perfect location next to the historical center, but also its proximity to all means of public transportation. It is an ideal place to stay for a couple of days, if you wish to discover not only Avignon, but also other cultural treasures nearby. After a hot summer day you will certainly enjoy the swimming pool on the roof of the hotel and the comfort of your air-conditionned room and hotel premises.

Guest name: VM, USA

Average rating:  6.9

Guest type: Mature couple

stayed in Aug 2006

It is near the station!

Guest name: TM, Germany

Average rating:  8.4

Guest type: Single traveller

stayed in Aug 2006

Je pense qu'il est un hôtel de bonne qualité. Il y a une idée de l'atmosphère en Moyen Âge alors que la chambre moderne est agréable. Prêt de la gare, une équipe très aimable et un bon petit déjourner.

Guest name: Jean-François Katsuyuki KOSHI, France

Average rating:  7.3

Guest type: Young couple

stayed in Jun 2006

Just outside the old city walls. Modern, with carpark underneath, convienient location. Relatively new hotel, so very tidy.

Guest name: Richard Hall, New Zealand

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Aug 2005

Nice hotel -- very comfortable, with a friendly professional staff with good English. Our room, a double suite, was not luxurious, but stylish, very clean, and very spacious, with a big bathroom. Breakfast included with the price -- big buffet in the main-level dining room. Hotel's location immediately outside the old city walls explains, I think, the lower price compared to other hotels -- you are on a modern street right near the big train station -- but entrance to the old city lies just across the street. Because we opened our windows at night, our room, which faced out on a main road, got significant street noise in the morning. One funny quirk -- the hotel has energy-saving motion-sensitive lighting in the halls, which meant we exited the elevator and our rooms into darkness each time, until the motion sensors picked up our presence -- it worked, but was a little weird.

Guest name: Bonnie Galvin, Switzerland

Average rating:  8.8

Guest type: Couple with children

stayed in Aug 2005

We used the hotel for a stopover going from Germany to Spain. We were very exited about the location in city i.e. we could walk to see everything while leaving the car in the garage. For a family travelling by car it is highly recommendable as you can park underneath hotel, and the family room had plenty space for 2 adults and 2 children (even 2 TVs). Breakfast was included in the EUR 130 we paid in total.

Guest name: KL, Germany

Average rating:  9.1

Guest type: Group

stayed in Jun 2005

The hotel was beautiful with spacious clean rooms and located conveniently near the train station. We did get in a small riff with the staff when the internet price we were quoted did not correspond with their prices, but they did honor our internet rate. I would stay there again if in the area.

Guest name: KN, USA

Average rating:  10.0

Guest type: Not Specified

stayed in Mar 2005

No other words but excellent.

Guest name: KN, Japan

Average rating:  10.0

Guest type: Heterosexual Couple

stayed in Nov 2004

This hotel was great for us, Spacious, clean, friendly service, great breakfast and a good location. My only reluctance to give it such a high rating is it may be full next time we go.

Guest name: James Pepple, USA

Average rating:  9.1

Guest type: Heterosexual Couple

stayed in Aug 2004

the special offer was excellent

Guest name: Willem Van Dongen, Netherlands

Average rating:  9.9

Guest type: Couple with children

stayed in Aug 2004

my husband and I stayed one night at the Grand en route to the south of france. We had a special rate of 140 euros for the night, including a great breakfast. The hotel was clean, spacious and the staff welcoming. The location, just outside the city walls, was perfect. We had had a long journey from london and were delighted with the hotel. Car parking was easy in the underground car park and our short stay in the hotel was not only convenient but really pleasant.

Guest name: Carolyn Morton-hooper, United Kingdom