Hotel Apple Inn - Amsterdam

Average rating:  7.3

Guest type: Family with older children

stayed in Apr 2008

excellent and very helpful reception desk, breakfast rather poor

Guest name: PH, Austria

Average rating:  8.0

Guest type: Family with older children

stayed in Apr 2008

Quality room. Good Breakfast. Nice Residential area.

Guest name: BM, USA

Average rating:  9.5

Guest type: Mature couple

stayed in Oct 2007

Location, location, location. The Apple Inn is located in a quiet residential area. That being said, the local Tram line runs right down the street in front of the hotel and the stop is a short block down the street. So you have peace and quiet in your room for sleeping (why else are you in your room except to sleep?) and yet just hop on the tram and in a few short minutes you are in the Centrum where there is tons of stuff to see and do. It is also very close (walking distance) to the Van Gogh Museum and the Rijs.... Museum. After ten days in Italian hotels that were more expensive and yet had 2' by 2' showers, the small but adequate shower facilities seemed expansive by comparison. Our ground floor room opened up to a very private and cute patio area. Beware the second floor. Very steep and narrow stairs and no elevator. I would definitely stay there on my next trip to Amsterdam.

Guest name: TJ, USA

Average rating:  2.4

Guest type: Young couple

stayed in Sep 2007

Our 'nonsmoking' room smelled quite strongly of stale smoke, accented by the ashtray on the bedroom table. The mattress was very poor quality: no springs, just smelly foam. The hotel did not tell us beforehand about their 2% surcharge for credit card payment, and did not mention that their quoted room rates did not include tax. They also refused to accommodate an early departure time, meaning we were not able to eat the breakfast that we paid for in the room rate (and they wouldn't give us a discount to reflect this). Overall, we found the hotel to be very disappointing and the service to be very inflexible and unaccommodating. We would not recommend this hotel.

Guest name: DL, USA

Average rating:  8.8

Guest type: Family with older children

stayed in Jul 2007

We really enjoyed this hotel. Although our triple room was a tad bit smaller than the photo on the website appeared, it was bigger than a comparable room we had in London, as well as being more attractive and having more comfortable accommodations. The breakfast room is quite nice as was the food provided on the buffet, and I was even able to borrow an iron and a power converter from the front desk to meet our needs. The staff helped me make a dinner reservation and checked the train times for our departure online. The location is great with the #2 tram running up and down the street, accessing practically all of the sites we wanted to see as well as the central station. My main complaint is that there is no luggage closet available so that luggage for early arrivals and late departures clutters up the reception area and is generally unsecured.

Guest name: Carol Rowe, USA

Average rating:  9.1

Guest type: Young couple

stayed in Sep 2006

This hotel has 2 stars but is really a nice 3 star hotel. We had a concert in Vondel park and this hotel is located very close to it. It was a special celebratory weekend for us and therefore making the right choice was extra important. We certainly weren't disappointed. The hotel was to a very good standard, and the location was perfect and much nicer than I had imagined. We were pleasantly surprised by the very, very friendly and helpful staff. Our rooms were all on the ground floor and very adequate for the price paid, and the standard of cleanliness was top rate. The buffet breakfast was excellent, with sufficient choice to suit every taste, and (a first in my experience of hotel catering) perfect boiled eggs and really fresh orange juice. All in all, Amsterdam has made a great first impression (with lots still to see) and the Apple Inn Hotel made a great base from which to explore it. I really can recommend this hotel!

Guest name: John Howard, United Kingdom

Average rating:  6.8

Guest type: with a friend

stayed in Aug 2006

a little far from the centre but very nice and quiet

Guest name: BS, Italy

Average rating:  8.9

Guest type: Group

stayed in Jul 2006

Apple Inn was a very nice place to stay - we particularly enjoyed the breakfast, and the helpfulness of staff in terms of quickly fixing a broken showerhead for us, and pointing us in the direction of an electrical shop where we purchased a voltage converter. However, there was a mix-up when we arrived that contributed to some stress on our vacation. We had booked and canceled a previous 3-person room, and then booked a 4-person room 2 weeks prior to our arrival; however, the staff only had record of our original 3-person room booking and cancellation. Fortunately, they still had a 4-person room available, but we were initially distressed when they indicated that they had no record of our booking a 4-person room.

Guest name: SB, USA