Hotel HEM Amsterdam - Amsterdam
Voorburgstraat 250 - 1059 VD Amsterdam
Double room from
€ 52 (Tax included)- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
7.5
7.1
7.2
6.9
6.2
‹‹ The room was comfortable and the staff was nice. Although the hotel is a little far from the centre of the city (about 20 minutes), it’s not difficult to get...››
05 Jan 2006 read hotel reviewsHOTEL OVERVIEW
hotel front view
The hotel Hem Amsterdam is situated in the south-west area of Amsterdam, close to the RAI exhibition centre and a few minutes by car from the historical city centre: an ideal location, suitable for business travellers and tourists alike.
The hotel features all the comforts you may need for a wonderful holiday or a business stay: comfortable guestrooms, meeting rooms, Wi-Fi Internet connection in the whole building, a bar, a restaurant and a staff available 24 hours a day and ready to satisfy your requests. A safe for your values is available at the reception.
LOCATION
City Area:Southwest
Position of the zone in the city
General map
GUEST ROOMS
double room standard
The hotel offers 218 single, twin and triple rooms with a private bathroom and a hairdryer.
All of the rooms are equipped with Wi-Fi Internet connection, direct dial telephone, satellite TV with Pay TV, radio alarm-clock and heating. Cots for children can be provided by reception.
Some rooms with air conditioning and for non-smokers are available on request. Pets are not allowed at the hotel.
- Cable TV
- Colour TV
- Cot available upon request
- Direct dial phone
- Hairdryer in room
- Heating
- High speed Internet connection
- Iron and ironing board available on request
- Non-smoking rooms available upon request
- Pay TV
- Radio
- Satellite TV
- Telephone
- Wireless Internet connection
BREAKFAST
breakfast room
A continental breakfast buffet is served in the restaurant between 6.30 a.m. and 10 a.m.
HOTEL FACILITIES
- Air conditioning
- Credit card accepted
- Garden
- Groups welcome
- Laundry service
- Lift/elevator
- City guide
- City maps
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Tourist information
- Conference room
- Congress facilities
- Meals for groups
- Meeting room
- Private parking
- Baby sitter
- Internet/Email services
- Bar
- Restaurant
HOTEL REVIEWS
Group
Switzerland, May 2008
The hotel is good for its value, but located around 30 mins by tram from the city center. The local transport is overall good in Amsterdam, but at the end of the day when you are tired you dont like to travel so much. The hotel is located in a peaceful area but there is nothing much available around the hotel. The hotel staff was really very helpful and polite. The breakfast was also good but was not included in the room price. It costed 12.5 Euros per head. Overall a nice stay. Would surely like to visit again but 1st choice would be to look for a option in the city center.
Single traveller
Spain, May 2008
not somewhere you would choose to stay unless you had few other options in Amsterdam, it is not close to downtown, it is not right beside the RAI or Airport. The rooms and hotel are old and the bathrooms are very poor for a 3 star hotel. The breakfast is average at best. I made a mistake paying more per night than my partner who stayed at the brand new Movenpick right downtown, big mistake on my part, don´t be like me.
Young couple
France, May 2008
Quiet in the night and clean in the bathroom. Too far from the center city and too many people allways in the Hall. In the room a shit with holes ... Breakfast expensive % quality.
Group
Ireland, Apr 2008
we had to pay extra v.a.t on top of our quoted room price when we arrived which we were not informed of when we booked the room,
Group
Norway, Oct 2006
This hotel looks pretty old and dull from inside. The LIFT needs a serious makeover and it will take ages for one to go to the 2nd floor from ground floor. The location is good though with good access to public transportation. If you dont have vehicle and completely rely on public commute, this hotel is not advisable in cases where the main road is closed as the only option to reach city center is by walk and its a LONG LONG walk.
friend
Italy, Mar 2008
The hotel is good for a short staying in Amsterdam. We had some problems with the shower, but nothing impossible to manage. The hotel is well-served by public transport.
USA, Mar 2008
it's a great place to stay. it's about a 40 minute walk to the train station if able bodied. the tram stop is a block away and it runs conveniently thru the heart of town and to the central station until about midnight. It's a good price, good quality of room, and convenient. The rooms smell like marijuana. There's no getting that smell out.
Single traveller
Japan, Sep 2007
It's NOT bad hotel. The hotel staff are kindly. But I don't like this hotel location. Because it's far from Amsterdam central area. And you need 10 minutes(or more) walk from nearest tram station. There is NO shops, NO restaurants around the hotel.
Young couple
Germany, Sep 2007
Good place to stay for one, maybe two nights. Bathroom needed renovation, mattresses are way too soft and worn out. Staff was nice. Parking in the streets is free and save.
Heterosexual Couple
France, May 2006
the price of the room was very expensive for the quality of the hotel. And the price didn't include the breakfast. The website could inform that you will pay 12.50 euros per person and 10 euros by day to park your car.
Heterosexual Couple
France, May 2006
I tried to get from Venere an offer with has breakfast included. The only option remaining is to buy from the hotel full price which is not interesting. Too bad! The hotel is pretty far from the center, it takes about 45mn from the hotel to get to Central Station. The web site indicates 1km from the city center but what is considered to be the center? The hotel is OK anyway.
Heterosexual Couple
Italy, Apr 2006
Not bad. Lot of rooms and not far from center. The tram 2 take everywhere and is a 200 meters from hotel. A good compromise between price and quality.
Group of friends
France, Feb 2006
Very bad welcoming, employees unpleasants...
Heterosexual Couple
Spain, Dec 2005
The room was comfortable and the staff was nice. Although the hotel is a little far from the centre of the city (about 20 minutes), it’s not difficult to get there: at the Central Station, take the tram 2 and get off in Westlandgracht stop, keep walking for about 100 metres in the same direction, turn to left and walk for about 3 blocks (there are some red doors at the corner), turn to right and walk for 1 block, and then you have the hotel. If you are going to stay in the city for several days, you can buy a 15 pass ticket (To travel between the Central Station and Westlandgracht, 3 passes are required), which costs 6,5 € and it’s sold at the Central Station; ask for the blue ticket. Also there exist some tickets that can be used in the whole transport system (bus, tram, metro) for 24, 48 or 72 hours; the prices are 6,30 €, 10 € and 13 € respectively. If I would returned to Amsterdam, I would look for the same hotel, except that I found a more central one at the same cost. La habitación era cómoda y el personal fue amable. Aunque está un poco retirado del Centro de la Ciudad (unos 20 minutos), no es difícil llegar allí: en la Estación Central (Centraal Station) se toma el tranvía número 2 hasta la parada Westlandgracht, al bajarse, se avanzan unos 100 metros en el mismo sentido en que venía el tranvía, se gira a la izquierda y se avanzan unas tres cuadras (hay unas puertas rojas en la esquina), se gira luego a la derecha, avanzando una cuadra y ahí está el hotel. Si va a estar varios días en Ámsterdam, puede comprar un tiquete de 15 pases (se requieren 3 pases para viajar entre la Estación Central y Westlandgracht), que cuesta 6,5 € y se consigue en la Estación Central; para pedirlo, pregunte por el “blue ticket”. También existen tiquetes para usar ilimitadamente el sistema de transporte (bus, tranvía, metro) durante 24, 48 o 72 horas; sus precios son de 6,30 €, 10 € y 13 €. Si volviera a Ámsterdam, a no ser que encontrara un hotel más central al mismo precio, r
Single leisure traveller
France, Dec 2005
no indications about car park price on web site
Heterosexual Couple
USA, Dec 2005
the hotel was a bit out of the way but near the tram. overall the experience was a good one
Group of friends
Spain, Jul 2005
Este hotel esta situado en 1 zona bastante periferica,para ir a cualquier sitio tienes que coger el tram 2.La habitacion estaba bastante limpia y en general era acogedora,aunque para nuestra sorpresa cuando llegamos y pagamos la cuenta nos cobraron 50 euros de mas que todavia no sabemos a que se debian.A pesar de todo ello nuestra estancia alli fue muy buena.
Heterosexual Couple
Italy, Nov 2005
L'HOTEL E' FUORI DAL CENTRO DI AMSTERDAM, MA BEN COLLEGATO TRAMITE IL TRAM 2..SI IMPIEGANO SOLO 10 MINUTI!e' SITUATO IN ZONA TRANQUILLA E MOLTO VICINO AL RAI. LE CAMERE SONO PULITE...L'UNICO PROBLEMA PER NOI ITALIANI è LA MANCANZA DEL BIDE' NEL BAGNO!SOLO DOCCIA SENZA EROGATORE!UN LETTO AVEVA UN PIEDE ROTTO..BEH, LO CONSIGLIO PER POCHI GIORNI.
Heterosexual Couple
Spain, Oct 2005
Old Hotel. Very noise. Too dificult to find it.
Family Group
Ecuador, Sep 2005
Gracias, es un buen hotel, situado alejado del ruido de Amsterdam pero con la facilitad de los TRAM es posible llegar hasta la media noche a dos cuadras del hotel. Las habitaciones son espaciosas y de acuerdo a las fotografias. Los recepcionistas son muy amables y hablan excelente ingles (pienso que algunos inclusive hablan español porque me pasaron llamadas de una amiga que no habla nada de ingles).
Heterosexual Couple
USA, Sep 2005
A bit far from the city center...but decent hotel with good facilities.
Group
France, Sep 2005
Nikel rien à dire, pas loin du centre ville c'est vraiment un hotel calé!! Bon trip!!
Heterosexual Couple
Italy, Aug 2005
L'albergo lo consiglio solo a chi si reca qui in auto, in quanto vi sono molti parcheggi davanti all'albergo (gratuiti) ed un parcheggio all'interno dell'albergo a pagamento. Per chi si reca qui con altri mezzi io consiglio di cercare un albergo più centrale, anche se un po' più costoso.
Family Group
Germany, May 2005
Our room was outside the hotel in a container (as I would name it). Very loud, situated between a freeway and the hotel entrance, room temperature was up to 30°C one night without any possibilities for cooling...
Not Specified
Italy, May 2005
L'albergo è molto bello e i servizi sono efficenti. Per andare in centro c'è i ltram 2 che ti porta diretto in 15min.
Heterosexual Couple
USA, Apr 2005
Shower had a mind of its own. Probably would not stay here again.
Heterosexual Couple
USA, Apr 2005
This is a college dormitory trying to pass itself off as a 3 Star hotel. This hotel was dirty, noisy, the staff was incompetent and worst of all it claimed to be "centrally located" when in fact it was way outside the city center. If it wasn't for Amsterdam's excellent public transportation system we would have been severely inconvenienced. Also, there was one night when our floor was filled with extremely noisy teenagers who were smoking in the hallway. I complanined three times and nothing was done. When I complained again at check-out the clerk offered me no apology. Amsterdam is a fantastic city- please beware- DO NOT STAY HERE!!!!
Heterosexual Couple
United Kingdom, Feb 2005
The room was small and did not look like the picture on the web page. However the staff were friendly and helpful. Our room was right next to the motorway which was noisy and i would not recommend it for couples with children.
Heterosexual Couple
Brazil, Jan 2005
The hotel room was really clean and spacious, but breakfast was a bit too expensive. We arrived in Amsterdam at night and if it weren't for a nice couple who took the same tram as us, and who were staying at the same hotel, we would have had a hard time finding it. It's quite far from the city center and you have to walk a little to get to the nearest tram station. Still, I enjoyed my stay and I think it's the best choice if you're travelling as a couple or with your family (and you're not interested in coffee shops or prostitutes) since the neighborhood is quiet and you can have a good night sleep for a reasonable price.
Not Specified
United Kingdom, Jan 2005
Had an extremely hard time finding this property. Had go into a tattoo parlor to ask for directions. Not surprisingly he anticipated my asking for directions and just asked "Hem Hotel"? Obviously the directions to the hotel could be more descriptive. I wouldn't recommend this hotel for anybody but the extremely cost-conscious. Anybody else just pay a few more euros for a hotel closer to the city centre and easier to find!
Not Specified
Italy, Jan 2005
No privacy! Members of staff opened the room's door without knocking, 3 times in 3 days..
Family Group
Italy, Jan 2005
Hotel con ottimo rapporto qualità/prezzo. Bagni in camera.
Not Specified
France, Dec 2004
No problems, everything was ok
Group of friends
France, Nov 2004
Very noisy hotel , it was impossible to sleep ( at night and in the morning ) we were waked by every door slammed , every people speaking , the heating was not working properly , the neighborhood is ugly and quite far away from the center.This hotel should not have 3 stars but one.
Group of friends
United Kingdom, Sep 2004
Never used the facilities of the hotel, but the room was excallent, and the staff were welcoming and freindly.
Group of friends
United Kingdom, Sep 2004
Im 18, Stayed with my mate for a week at the HEM, the rooms were great, service and price was great, but the hotel is a little hard to find and getting the trams and such can be awkward at first, after a few days we were used to it and got familiar and then it was fine. Id highly recommed the hotel HEM.
Single leisure traveller
Italy, Aug 2004
Al check.in ci hanno dato una camera di 3metri X 3 metri senza servizi. ma prima hanno preteso che pagassimo in anticipo tutte e tre le notti senza visionare la camera. Soltanto dopo le nostre proteste hanno accettato di cambiarci camera ma solo il giorno successivo.
Not Specified
United Kingdom, Aug 2004
I stayed at HEM hotel (Voorburgstraat) with my seven year old son. We were both made to feel very welcome and the attention paid to both of us was remarkable. Breakfast was not included in my hotel bill but the snacks available both from the bar and in the dining room were reasonably priced. The room was clean and tidy. Special thanks to Julian the bar man who taught my son how to play pool and even came in on his night off to play pool with my son on his last night of our holiday.
Not Specified
Germany, Apr 2004
The rooms in wich we were, were like containers. I have never seen such bad rooms in whole Germany and I think there isn't anywhere. The bathroom was very, very bad.
Heterosexual Couple
Singapore, Apr 2004
We were pleasantly surprised with the HEM hotel. It was located in a residential district, which was quiet and homely. At the same time, it was accessible to both the city center (via Tram 2) and the airport (via shuttle bus). The rooms were simple, but clean. And certainly more than adequate if you're on a budget. For the price we paid, it was certainly worth it, and I will certainly be recommending it.
Group of friends
United Kingdom, Feb 2004
for a 3 stars hotel I was very disappointed !
Family Group
United Kingdom, Dec 2003
The only criticism is that someone had used the room who smoked - therefore there was a cigarette odour. Otherwise all else was super. Thanks for a great stay.
Single corporate traveller
Denmark, Nov 2003
some staff seems almost unfriendly, the buffet at the restaurant was really poor at 18 euros, using the parking area was 10 euros, but getting in and out of it was difficult as the machine kept "eating" my ticket. I am a frequent user of european hotels, this is the worst value i ever got for my money, might be normal for Amsterdam though
Group
Italy, Oct 2003
The hotel was beautiful, but I'm not very satisfied because the hotel was waiting for a fax of confirm and I didn't know it. So I had expected a lot of time for the welcoming.
Group of friends
United Kingdom, Oct 2003
A good quality hotel, no frills, just good clean accomadation. Staff were very helpful and even though the hotel is a couple of miles from the centre, it's very close to tram and bus stops that take you straight there.I though overall the hotel was quite similar to the travel lodge hotels here in england. 5 stars
Heterosexual Couple
USA, Sep 2003
This hotel was nice&clean&good price. Our room was very clean and we enjoyed. But the location of this hotel was booooo!!! According to the map, I can't really tell how far the hotel is just because it was first time to go to Amsterdam. We took the tram forever!!! We started to worry whether we were getting lost. It was completely out of town which cost more for riding a tram. If you want to stay cheaper and you don't care if you have to ride a tram for a while, I recommend this hotel. But if you want to go around some coffee shops and bars till midnight, you should stay others. I really recommend that you'd better take the map to the hotel from the tram station. It takes a bit, like 8minutes. If you arrive there at night, nobody won't be walking, so it'll hard to find the hotel. Amsterdam is very very nice town!!!
Single leisure traveller
Israel, Aug 2003
The rooms on the 4th floor are very noisy.
Group of friends
United Kingdom, Sep 2003
The rooms where very noisy, due to thin walls but that would have to be my only complaint. the rest was excellent and at a very good price too!
Group
Italy, Aug 2003
Le stanze erano molto pulite,lo consiglio sopratutto per il rapporto qualità/prezzo!
Single leisure traveller
USA, Aug 2003
This hotel is located about 45 min from the centraal station by a tram #2. Metro station is also located nearby but not reliable at all(so I would advise not to use Metro). The hotel has only elevator and it is very slow and small. There is high-speed internet service available but expensive(15Euro/24h). I have requested for a wake up call, but I didn't receive any. But I think compared with other hotels in Amsterdam, I think this hotel is still inexpensive and has a good value.
HOW TO REACH THE HOTEL
By train
From Amsterdam railway station: take the tram n. 2 and stop at Westlandgracht, walk into Poeldikstraat and, at the end of the street, turn right into Voorburgstraat. After 25 metres you will see the hotel on your right.
By airplane
From the Amsterdam Schiphol airport: take the bus n. 197 and stop at Maasluisstraat. Take street in the direction of the city centre. Turn left into Naaldwijkstraat and at the end of the street you will see the hotel in front of you.
Alternatively, from the airport you can take the shuttle bus until the Sheraton bridge. The hotel is 15 minutes walking from the shuttle stop.
TRANSPORT SERVICES
- Private parking
A parking area situated close to the hotel is available for use by guests, subject to charges.
HOTEL
hotel front view
ROOMS
double room standard
HOTEL FACILITIES
snack bar
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than 11 a.m.
INCLUDED/NOT INCLUDED IN THE PRICE
Parking is not included in the price and costs €2,00 per hour or €12,50 per day.
Use of the safe at the reception is not included in the price and costs €4,00 per day.
The 5% city tax is not included in the price.
There is no charge for children 2 years and under staying at the hotel. Cots are provided free of charge.
Breakfast is not included in the price and costs €14,50 per person.
CANCELLATION POLICY
In case of no-show or late cancellation, the first night
will be charged.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.









