Hotel Mirabello - Heraklion

Average rating:  10.0

Guest type: Single traveller

stayed in Dec 2007

We highly recommend Hotel Mirabello to everyone goes to Crete.The owners were very friendly and helpful all the time.They gave us really helpful tips about Crete.Where to go and what to see.The rooms were very beautifull and clean.The location the service and the price was great.The hospitality and the atmosphere was excellent.Thanks for the lovely stay.We will be back.

Guest name: Mary Berntlage, Germany

Average rating:  9.9

Guest type: Single traveller

stayed in Sep 2007

It is a friendly hotel in the very center of Heraklion. The family that owns this place takes care of the visitors incredibely.

Guest name: Kostas Kamaratakis, Greece

Average rating:  5.2

Guest type: Mature couple

stayed in Sep 2007

This hotel is good only for transit, one night.

Guest name: Raffaele De Carlo, Italy

Average rating:  3.8

Guest type: Young couple

stayed in Aug 2007

The bathroom in Mirabello was horrible. When we took a shower the water bubbled up and flooded the bathroom floor through the drain on the floor. It was disgusting. Perhaps if they took better care of their plumbing etc, the rest of the stay would have been better preceived. We all know that if you are not spending alot of a hotel room, you do not expect elaborate rooms. However, cleanliness is a must!

Guest name: JA, USA

Average rating:  6.8

Guest type: Young couple

stayed in Jun 2007

It was nice in the Mirabello, but a little bit noisy. it's very near to the city center, that's why it's ideal for a short stay there. we missed a fridge and some more space in the room, but the staff was always helpful.

Guest name: Beata Vidosa, Hungary

Average rating:  4.9

Guest type: Young couple

stayed in May 2007

Not as good as I believed. Cleaned but small, noisy and old. The quality/price ratio is poor.

Guest name: RM, Italy

Average rating:  10.0

Guest type: Single traveller

stayed in Dec 2006

The best accommodation of the existing low price hotels in Heraklion !

Guest name: EK, Greece

Average rating:  9.9

Guest type: Single leisure traveller

stayed in Oct 2005

Rooms are plain but spotless, comfortable & at least in my room a much better bathroom than a much more expensive hotel I won't name! Immediate surroundings are run down in places but in no way threatening. Hotel staff are wonderful. Be aware: credit cards not accepted

Guest name: Gwyneth Morgan, United Kingdom

Average rating:  4.8

Guest type: Family Group

stayed in Jul 2005

In booking this hotel, I expected European "budget" accomodations, but the Mirabello fell short of providing even basic functionality. NEGATIVES: The lock on the door to the room was missing all but one screw and felt like it would fall apart each time we locked or unlocked the door. We put our suitcases between the foot of the bed and the door to feel secure that it would remain closed. The placement of the suitcases wasn't a problem, though, as the room door would only open half-way before hitting the foot of the bed. Not easy to enter with anything larger than a carry-on bag. The sliding bathroom door did not close. There was a fruit-fly infestation in the shower, and we found several spiders in the bathroom as well. The toilet lid would not stay up, which was somewhat problematic for use of the facilities. Finally, there was a clump of hair on one of the towels. The hotel was also incredibly difficult to find, as Heraklion has a messy network of one-way streets with limited signage, but this was less the fault of the hotel than the city layout. POSITIVES: Hotel staff was friendly and provided us with bottled water upon arrival. Room air-conditioner worked well. Our double room was on the top (4th, I think) floor and had a limited ocean view (which we didn't expect). The elevator, though old, got us and our bags to the room. Online communication was friendly and prompt. ALSO NOTE: We had requested a non-smoking room online but were given a smoking room. The room did not smell of smoke and we weren't bothered by smoke coming from surrounding rooms, but be forewarned and make sure to verify if this is important to you. In sum, I'm just thankful that I was there for only one night. Though the price was relatively low, in this case I felt that we got less than we paid for. With a non-functional bathroom and busted door lock, this place was charming like the dark ages.

Guest name: Andrea Roady, USA

Average rating:  5.7

Guest type: Single leisure traveller

stayed in Jun 2005

The service is fantastics, but I think the prices are too expensive, 'cause I've found a lot of places cheaper and better in greek islands and also in Crete. But the boss is a very kind man and he'll help you a lot

Guest name: JA, Spain

Average rating:  2.6

Guest type: Single leisure traveller

stayed in Jun 2005

There isn't any relationship between the room's rate (by the way, very high for the class of hotel) and its facilities. The room was very poor, the bathroom was very small,poor and built inside the room. The aside hotel Kastro) for the same rate offered a beautiful room with all modern hotel facilities. The Mirabello's room hasn't TV, hairdryer,closet,frigo,etc. In the bathroom there isn't even a single hook for towels (not shampoo,etc). For woke me up the owner gave me an alarm clock!!!!

Guest name: MG, Argentina

Average rating:  8.1

Guest type: Single leisure traveller

stayed in May 2005

An older, family run hotel, it is clean and safe. Staff are friendly and helpful. Location is good for the port and city centre, yet in a quiet location. Not fancy, but good value for the money.

Guest name: BF, Canada

Average rating:  6.8

Guest type: Single leisure traveller

stayed in Apr 2005

El lugar esta en buen lugar, es un lugar extremadamente sencillo, el tamaño de la habitación es muy pequeño, fuera de eso la estancia fue muy placentera.

Guest name: FT, Mexico