Hotel Casa Granda - Santiago de Cuba
Heredia 201 esq. San Pedro y San Félix - Santiago de Cuba
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- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
6.5
5.5
6.6
5.7
7.7
‹‹ WHY AMI I FORCED TO RATE THINGS I HAVE NO KNOWLEDGE OF (e.g. type and number of rooms available.) There should be a place in this questionnaire for no...››
28 Apr 2005 read hotel reviewsHOTEL OVERVIEW
hotel outside
Right in the heart of the Caribbean city of Santiago, on a corner of the centrally located Parque Céspedes. Its surrounding house the Metropolitan Cathedral, House of Poetry, Carnival museum and the Museum of Cuban History, among other valuable buildings.
The visitor to Santiago de Cuba can admire the beautiful city from the luxurious, comfortable installations of the Hotel Casa Granda, restored to recover its original splendor.
LOCATION
island map
GUEST ROOMS
double room
Room facilities
Air conditioning
Balcony o Terrace
Bathroom
Cable TV
Cold & hot water
Hair dryer
Minibar
Power 110V/60Hz
Power 220V/60Hz
Private bath
Room service
Save deposit
Telephone
Twin beds
- Air conditioning
- Colour TV
- Mini bar
- Radio
- Rooms with view
- Safe
- Satellite TV
- Telephone
HOTEL FACILITIES
- Credit card accepted
- Laundry service
- Lift/elevator
- Room service - limited hour
- Front desk - 24 hour
- Front desk - fax service
- Multilingual staff
- Tourist information
- Congress facilities
- Meeting room
- Medical service
- Free parking
- Rent a car in the hotel
- Baby sitter
- Internet/Email services
- Music
- Piano bar
- Bar
- Cafeteria
- Restaurant
- Restaurants
HOTEL REVIEWS
4.4
Single traveller
United Kingdom, Mar 2008
Excellent location but the room was in serious need of redecorating. It was clean but very tatty and therefore not good value. On a positive note, the staff were generally very freindly and helpful.
6.9
Group
France, Feb 2008
The hotel needs some renovation, the sheets smelled of mold, and there was no hot water, but prices are correct, location is great, it is close to everything, right in the middle of the city. If you do not like music, avoid it, though. It is right accross the street from the Casa de la Troba and the music is loud until late.
7.9
Family Group
Canada, Apr 2005
WHY AMI I FORCED TO RATE THINGS I HAVE NO KNOWLEDGE OF (e.g. type and number of rooms available.) There should be a place in this questionnaire for no opinion!!! The main floor restaurant was closed. The buffet breakfast was good, but awful coffee and inconsistent ingredients. Not always ready at 7 am. The lobby bar was good along with the entertainment. One problem was that all electrical outlets in room are 220V (which is a problem for North American travellers.
2.5
Heterosexual Couple
Turks and Caicos Islands, Mar 2005
Filthy, extremely noisy and way overated. The main restaurant may be well decorated by 1945's standards but the food was ....poor. The only bright sides: wonderful view from the top terrace and very good music performed (at times) on the street level terrace. Service poor (some waiters making you feel that you are not worth thier task!!!).
6.8
Group of friends
United Kingdom, Jan 2005
The Casa Granda is in a fabulous location, though the staff had a massive attitude problem. Service at the bar/restaurant was poor and the reception staff were reluctant and unwilling to help with any enquiries. The location was great and I'd recommend a stay here just for that, though it was let down by overall service.
TRANSPORT SERVICES
- Free parking
- Rent a car in the hotel
HOTEL
hotel outside
ROOMS
double room
HOTEL FACILITIES
bar
HOTEL POLICIES
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
INCLUDED/NOT INCLUDED IN THE PRICE
Breakfast is included in the price.
CANCELLATION POLICY
Hotel requires PAYMENT IN ADVANCE. Your credit card
will be debited 24 hours after reservation. Debit in Euros
by CUBA TRAVEL NETWORK. Cancellations 72 hours or more
before arrival - Eur15 booking fee; less than 72 hours -
charge of 1 night.
You may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. You cannot cancel your reservation if you selected and booked a non refundable or prepaid rate.
